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Xerox C2424 User Guide - Page 250

Web Links - error codes

UPC - 095205676532

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Web Links Web Links Xerox provides several web links that offer additional help on your WorkCentre C2424 Copier-Printer. A set of Xerox links is installed in your web browser's Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links. Use the following web sites to obtain more information. Resource Link To access PhaserSMART Technical Support, which automatically diagnoses problems on your networked WorkCentre C2424 system and proposes solutions: To access the infoSMART Knowledge Base (which is used by Xerox Customer Support staff) to find solutions for issues such as error codes, print quality, paper jams, software installation, networking, and more: To view technical support information for your WorkCentre C2424 system, including access to PhaserSMART Technical Support, Technical Support via email, driver downloads, documentation, videos, tutorials, and much more. To order supplies for your WorkCentre C2424 system: To link to a color resource for tools and information such as interactive tutorials, color printing templates, helpful tips, and customized features to meet your individual needs: To find your local sales and support center: To register your system: To view the Material Safety Data Sheet: To view information about recycling supplies: www.phasersmart.com www.xerox.com/office/c2424infoSMART www.xerox.com/office/c2424support www.xerox.com/office/c2424supplies www.colorconnection.xerox.com www.xerox.com/office/contacts www.xerox.com/office/register www.xerox.com/office/msds www.xerox.com/gwa WorkCentre® C2424 Copier-Printer 7-57

Section	Page
Contents	4
Features	10
System Tour	11
System Features	11
Front View	12
Side View	12
Back View	13
Open View	13
System Options and Accessories	14
Printer and Scanner Drivers	14
Additional Resources	15
The Control Panel	16
Control Panel Features	16
Control Panel Layout	16
Menu Map	19
Information Pages and Sample Pages	20
Managing Your System	21
System’s IP Address	21
CentreWare Internet Services (IS)	21
PhaserSMART	22
PrintingScout	22
System Settings	23
Controlling the Printing of the Startup Page	23
Changing the Power Saver Timeout	24
Changing Intelligent Ready Mode	25
Locking the Control Panel Menus	26
Changing the Load Paper Timeout	27
Adjusting Control Panel Brightness	28
Adjusting Control Panel Contrast	28
Setting the Control Panel Language	28
Setting the System Date and Time	29
Loading Media	30
Supported Media	31
Tray and Media Usage Guidelines	31
Duplex Automatic Document Feeder Guidelines	32
Supported Papers, Transparencies, and Other Specialty Media	33
Supported Envelopes	34
Media Storage Guidelines	35
Media that May Damage Your System	35
Loading Media in Tray 1	36
Loading Media in Trays 2, 3, and 4	42
Copying	46
Basic Copying	47
Adjusting Copying Options	48
Basic Settings	49
Image Adjustments	53
Image Placement Adjustments	57
Output Adjustments	59
Advanced Copying	61
Managing Copy Functions	63
Setting Whether a Copy Job Interrupts a Print Job	63
Using a Color Copy Password	64
Scanning	65
Basic Scanning	66
Overview	66
Scanning the Originals at the System	67
Retrieving the Scanned Images	68
Installing the Scan Driver	68
Adjusting Scanning Options	69
Setting Up a Private Folder for Scanning	69
Setting the Scan Destination	70
Setting the Scan Resolution	71
Automatically Suppressing Background Variations	71
Selecting Color or Black and White Images	72
Specifying 1-Sided or 2-Sided Originals	72
Specifying the Original Type	73
Setting the Original Size	73
Setting a Scan Password for Your Computer (Windows Only)	74
Calibrating the Scanner	74
Retrieving Images	75
Viewing and Retrieving Scanned Images	76
Importing Scanned Images into Another Application	78
Managing Files and Controlling Scanning Options	82
Viewing Images	82
Deleting Image Files	83
Controlling Scanning Policies	85
Printing	86
Basic Printing	87
Overview of Basic Steps	87
Factors Affecting Printing Performance	87
Print Fonts	88
Types of Fonts	88
Viewing a List of System Fonts Available for Printing	88
Printing a List of System Fonts	89
Downloading Fonts	90
Adjusting Printing Options	91
Obtaining the Printer Driver	91
Setting the Print Default Tray	92
Selecting Printing Preferences (Windows)	93
Selecting Printing Options for an Individual Job (Windows)	93
Selecting Printing Options for an Individual Job (Macintosh)	95
Automatic 2-Sided Printing	97
Guidelines	97
Binding Edge	97
Overview of Steps for 2-Sided Printing	98
Selecting 2-Sided Printing in the Driver	98
Transparencies	99
Guidelines	99
Printing Transparencies from Tray 1	100
Printing Transparencies from Tray 2, 3, or 4	101
Envelopes	103
Guidelines	103
Printing Envelopes from Tray 1	105
Printing Envelopes from Tray 2, 3, or 4	106
Labels, Business Cards, and Index Cards	108
Guidelines	108
Printing Labels from Tray 1	109
Printing Labels from Tray 2, 3, or 4	110
Printing Business Cards or Index Cards from Tray 1	112
Specialty Paper	113
Photo Paper	113
Postcards and Trifold Brochures	117
Weatherproof Paper	121
Glossy Paper	125
Carbonless Paper	128
Custom Size Paper	134
Guidelines	134
Printing Custom Size Paper from Tray 1	135
Advanced Options	137
Selecting Print-Quality Modes	138
Adjusting Color Using TekColor Corrections	139
Printing in Black and White	140
Printing Multiple Pages to a Single Sheet (N-Up)	141
Printing Booklets	142
Printing Separation Pages	143
Printing Cover Pages	144
Scaling	145
Printing Watermarks	146
Printing Negative and Mirror Images	147
Smoothing Images	148
Printing Secure, Proof, and Saved Print Jobs	148
Networking	151
Connections and Internet Protocol (TCP/IP)	152
Overview of Network Setup and Configuration	152
Choosing a Connection Method	153
Connecting via Ethernet (Recommended)	153
Connecting via USB	154
Configuring the Network Address	155
infoSMART Knowledge Base Documents (English only)	158
Device Management Software	159
Using CentreWare Software	159
Using Device Management Features	161
Windows 2000, Windows XP, and Windows Server 2003	164
Preliminary Steps	164
Quick CD-ROM Install Steps	164
Other Methods of Installation	165
Windows 2000, Windows XP, Windows Server 2003 Troubleshooting (TCP/IP)	168
infoSMART Knowledge Base Documents (English only)	169
Windows NT 4.x	170
Preliminary Steps	170
Quick CD-ROM Install Steps	170
Other Methods of Installation	171
Windows NT 4.x Troubleshooting (TCP/IP)	172
infoSMART Knowledge Base Documents (English only)	174
Windows 98 and Windows Me	175
Preliminary Steps	175
Quick CD-ROM Install Steps	176
Other Methods of Installation	176
Windows 98 and Windows Me Troubleshooting	178
infoSMART Knowledge Base Documents (English only)	180
Macintosh	181
Requirements	181
Quick CD-ROM Install Steps	181
Enabling and Using EtherTalk for Mac OS 9.x	181
Enabling and Using TCP/IP for Mac OS 9.x	182
Enabling or Using TCP/IP or AppleTalk for Mac OS X, Version 10.1 and Higher	184
Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Version 10.1 and Higher)	185
infoSMART Knowledge Base Documents (English only)	186
Novell NetWare	187
Configuration Software for NetWare Networks	187
Quick Setup	187
Advanced Setup	187
NetWare 4.x, NetWare 5.x, and NetWare 6.x Print Server Setup	188
Novell NetWare Troubleshooting	188
UNIX (Linux)	192
Quick Install Steps	192
Additional Resources	193
Troubleshooting	194
Automatic Diagnostic Tools	195
Control Panel Help Button	195
PhaserSMART Technical Support	195
PrintingScout	196
Paper Jams	197
Jam at the Exit Cover	197
Jam at the Exit Path	202
Jam at the Front Cover	205
Jam at Tray 2, 3, or 4	211
Jam at the Document Feeder	215
Output Quality Problems	219
Solving Print-Quality Problems	220
Diagnosing Copy-Quality Problems	222
Solving Scan-Quality Problems	222
Maintenance	224
Adding Ink	225
Emptying the Waste Tray	229
Replacing the Maintenance Kit	232
Cleaning the Paper Release Blade	234
Cleaning the Maintenance Kit Wiper Blade	238
Cleaning the Outside of the System	240
Cleaning the Document Glass and Document Feeder	240
Moving and Repacking the System	244
Running the WorkCentre C2424 Copier-Printer Shut-Down Procedure	244
Moving the System Within the Office	245
Repacking the System for Shipment	246
Web Links	250
User Safety	251
System Specifications	257
Regulatory Information	259
Illegal Copying	261
Material Safety Data Sheet	263
Product Recycling and Disposal	264