Xerox WNA-100 User Guide - Page 17

Troubleshooting Wireless Configuration Problems Troubleshooting Wireless Configuration Problems Try these options to troubleshoot your wireless configuration problems: Unable to open the Status page (internal web pages) when the PC and adapter are connected using the supplied Ethernet cable ■ Is the power unit securely plugged into the wall? ■ Is the power supply cord securely plugged into the adapter? ■ Is the Ethernet crossover cable securely plugged into the adapter? (It will click when it is securely plugged in.) ■ Is the PC's network connections configured in such a way that it can communicate with the adapter using TCP/IP? For instance, are both the PC and adapter using an IP address of 169.254.x.y? ■ Is the correct IP address in the browser? Does the IP address match the IP address of the adapter? ■ Is the Default Configuration Interface set to wired? Check the Error light to be sure. ■ Use the back panel Reset button to reset the adapter back to factory defaults. Push the Reset button and hold for 5 seconds. After the reset is complete, use the set up instructions in the Configuring the Adapter Using Your Web Browser on page 2-4 section. Unable to open the Status page (internal web pages) when the adapter's Default Configuration Interface is set to wireless and the Ethernet cable is disconnected from the PC ■ Is the power unit securely plugged into the wall? ■ Is the power supply cord securely plugged into the adapter? ■ Is the Default Configuration Interface set to wireless? Check the Error light to be sure. ■ Is the PC's network connections set up so that it can communicate with the adapter over TCP/IP? Is the IP address correct? Did the PC acquire an appropriate IP address? ■ Are the PC and adapter's wireless settings appropriate for the wireless infrastructure at your site? ■ If you are connected to a printer, you can print an adapter configuration page with a short click of the Reset button. ■ Is the correct IP address in the browser? Does the IP address match the IP address of the adapter? Xerox WNA-100 Wireless Network Adapter 3-2