Yamaha 5990 MCXSP10 Manual - Page 112

TROUBLESHOOTING, General - htr

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TROUBLESHOOTING TROUBLESHOOTING Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cable, and contact the nearest authorized YAMAHA dealer or service center. ■ General Problem Cause Remedy Refer to page This unit fails to turn The power cable is not connected or the on when MAIN ZONE plug is not completely inserted. Connect the power cable firmly. - ON/OFF on the front panel (or POWER on The impedance setting is incorrect. Set the impedance to match your speakers. 29 the remote control) is pressed, or enters in the standby mode soon after the power has been turned on. The protection circuitry has been activated. Make sure all speaker wire connections on this unit and on all speakers are secure and that the wire for each connection does not touch anything other than 13 its respective connection. This unit has been exposed to a strong Set this unit in the standby mode, disconnect the external electric shock (such as lightning power cable, plug it back in after 30 seconds, then use - and strong static electricity). it normally. No sound Incorrect input or output cable connections. Connect the cables properly. If the problem persists, the cables may be defective. 18-26 The optimizer microphone is connected. Disconnect the optimizer microphone. - The input mode is set to HDMI, COAX/ OPT or ANALOG. Set the input mode to AUTO. 41 No appropriate input source has been Select an appropriate input source with INPUT, selected. MULTI CH INPUT or the input selector buttons on 34 the remote control. Speaker connections are not secure. Secure the connections. 13 The front speakers to be used have not Select the front speakers by pressing been selected properly. SPEAKERS A or B on the front panel (or by pressing 34 SPEAKERS A or B on the remote control). The volume is turned down. Turn up the volume. - The sound is muted. Press MUTE or any operation buttons of this unit to cancel a mute and adjust the volume. 36 The input mode is set to ANALOG while Set the input mode to AUTO or COAX/OPT. playing a source encoded with a DTS 41 signal. The signals this unit cannot reproduce (a Play a source whose signals this unit can reproduce. CD-ROM, for example) are being - received from a source component. The HDMI components connected to this Connect HDMI components that support the HDCP unit do not support the HDCP copy copy protection standards. - protection standards. SUPPORT AUDIO is set to OTHER and Set SUPPORT AUDIO to HTR-5990 in MANUAL HDMI audio signals are not being played SETUP. 80 back on this unit. No picture V CONV. is set to OFF. Set V CONV. to ON. 83 Video signals in the progressive format or HDTV video signals are being input. The signals input at the HDMI IN 1 or HDMI IN 2 jack are being output at the HDMI OUT jack. 108

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TROUBLESHOOTING
108
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, set this unit to the standby mode, disconnect the power cable, and contact the
nearest authorized YAMAHA dealer or service center.
■
General
TROUBLESHOOTING
Problem
Cause
Remedy
Refer to
page
This unit fails to turn
on when MAIN ZONE
ON/OFF on the front
panel (or POWER on
the remote control) is
pressed, or enters in
the standby mode
soon after the power
has been turned on.
The power cable is not connected or the
plug is not completely inserted.
Connect the power cable firmly.
—
The impedance setting is incorrect.
Set the impedance to match your speakers.
29
The protection circuitry has been
activated.
Make sure all speaker wire connections on this unit
and on all speakers are secure and that the wire for
each connection does not touch anything other than
its respective connection.
13
This unit has been exposed to a strong
external electric shock (such as lightning
and strong static electricity).
Set this unit in the standby mode, disconnect the
power cable, plug it back in after 30 seconds, then use
it normally.
—
No sound
Incorrect input or output cable
connections.
Connect the cables properly. If the problem persists,
the cables may be defective.
18–26
The optimizer microphone is connected.
Disconnect the optimizer microphone.
—
The input mode is set to HDMI, COAX/
OPT or ANALOG.
Set the input mode to AUTO.
41
No appropriate input source has been
selected.
Select an appropriate input source with INPUT,
MULTI CH INPUT or the input selector buttons on
the remote control.
34
Speaker connections are not secure.
Secure the connections.
13
The front speakers to be used have not
been selected properly.
Select the front speakers by pressing
SPEAKERS A or B on the front panel (or by pressing
SPEAKERS A or B on the remote control).
34
The volume is turned down.
Turn up the volume.
—
The sound is muted.
Press MUTE or any operation buttons of this unit to
cancel a mute and adjust the volume.
36
The input mode is set to ANALOG while
playing a source encoded with a DTS
signal.
Set the input mode to AUTO or COAX/OPT.
41
The signals this unit cannot reproduce (a
CD-ROM, for example) are being
received from a source component.
Play a source whose signals this unit can reproduce.
—
The HDMI components connected to this
unit do not support the HDCP copy
protection standards.
Connect HDMI components that support the HDCP
copy protection standards.
—
SUPPORT AUDIO is set to OTHER and
HDMI audio signals are not being played
back on this unit.
Set SUPPORT AUDIO to HTR-5990 in MANUAL
SETUP.
80
No picture
V CONV. is set to OFF.
Set V CONV. to ON.
83
Video signals in the progressive format or
HDTV video signals are being input.
The signals input at the HDMI IN 1 or
HDMI IN 2 jack are being output at the
HDMI OUT jack.