Yamaha ATS-2020 ATS-2020 Owners Manual - Page 19
Remote control, The TV cannot
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Remote control Problem The sound bar cannot be controlled using the remote control. The TV cannot be controlled using the TV's remote control. The TV cannot be controlled by using the TV Remote Repeater function. Cause The sound bar is out of the operating range. The batteries are weak. The remote control sensor of the sound bar is exposed to direct sunlight or strong lighting. The remote control sensor of the TV is blocked by the sound bar. The TV Remote Repeater function is disabled. The TV's remote control does not use infrared signals. (Some remote controls may not work even if it uses infrared signals.) The sound bar and TV are too close or too far from one another. There is any obstacle (such as cables) between the sound bar and TV. TV is not receiving the remote control signal well since the signals from the TV's remote control and IR flasher (for TV Remote Repeater) of the sound bar are interfering. Remedy Use the remote control within the operating range (p.2). Replace with new batteries (p.2). Adjust the lighting angle, or reposition the sound bar. Use the TV Remote Repeater function (p.14) or remove the stands of the sound bar if they are attached so that the remote control sensor of the TV is not blocked (p.5). Enable the TV Remote Repeater function (p.14). The TV Remote Repeater function cannot be used in this case. Adjust the position of the sound bar so that the remote control sensor of the TV is not blocked by the sound bar and use the TV's remote control to operate the TV. Move the sound bar away from the TV more than 50 mm (2") (p.5). If necessary, attach or remove the stands of the sound bar to adjust height for the IR flasher (for TV Remote Repeater) of the sound bar positioning in front of the remote control sensor of the TV (p.5). Remove the obstacle between the sound bar and TV. Disable the TV Remote Repeater function (p.14). The sound bar does not learn TV's remote control operations. Sound is coming from the TV when the sound bar volume is turned up with the TV's remote control. (when TV's remote control learning function is used) The power of the sound bar and of the TV switch in the opposite direction. (For example, the TV is turned off if the sound bar is turned on.) (when TV's remote control learning function is used) The TV's remote control key was not held down long enough. The TV's remote control does not use infrared signals. (Some remote controls may not work even if it uses infrared signals.) The position where you operated the TV's remote control is not appropriate. The batteries of the TV's remote control are weak. The remote control sensor of the sound bar is exposed to direct sunlight or strong lighting. The transmission of the remote control signal was disturbed by the TV screen light. Audio output is enabled on the TV. The power of the TV was on when you performed the learning operation. Hold down the key for more than 1 second twice or three times (p.12). The TV's remote control learning function cannot be used in this case. Use the sound bar's remote control to operate the sound bar. Operate the TV's remote control at the appropriate position (p.12). Replace with new batteries. Adjust the lighting angle, or reposition the sound bar. Turn off the TV and perform the learning operation again (p.12). Change the TV setting to disable the TV speaker output. If a setting to disable the speaker output is not available on your TV, try the following methods. - Connect headphones to the headphone jack on the TV. - Set the TV volume to minimum. Press the power key on the TV and (power) on the front panel of the sound bar to turn them on and then press the power key on the TV's remote control to turn them off. En 17