Yamaha DTX-MULTI Owner's Manual - Page 105

Troubleshooting

Page 105 highlights

Troubleshooting No sound is produced by striking pads or the volume is lower than expected. Check your system's connections as follows. ● Ensure that headphones or an external audio system, such as an amplifier and speakers, are correctly connected (See page 10.) ● Ensure that the cables you are using are in good condition. Check the following and ensure that their respective volume levels are not too low. ● The amplifier and/or speakers connected to the DTX-MULTI 12. ● The VOLUME dial on the front panel. (See page 8.) ● The Volume page for the current kit ([KIT] → KIT2 → KIT2-1). (See page 47.) ● The Voice Volume page for the voices assigned to each of the pads ([VOICE] → VCE2 → VCE2-2). (See page 57.) ● The Master Volume page for the entire instrument ([UTILITY] → UTIL1 → UTIL1-1). (See page 83.) Check your trigger settings as follows. ● Open the Select Trigger Setup page ([SHIFT] + [UTILITY] → TRG1) and ensure that the trigger setup is suitable for your playing style and any external pads being used. (See page 100.) ● Open the Input Gain and Velocity Curve pages for each of the pads' triggers ([SHIFT] + [UTILITY] → TRG2 → TRG2-1 → TRG2-1-1, TRG2-1-2) and ensure that the Gain and VelCurve parameters are set appropriately. (See page 101.) ● Open the Input Level Range page for each of the pads' triggers ([SHIFT] + [UTILITY] → TRG2 → TRG2-1 → TRG2-1-3) and ensure that the lower setting for the Level parameter is not set too high. At high settings, pads may not produce sounds. (See page 101.) Check your effect and filter settings. ● It is important to remember that filters, by their very nature, cause all sound to be silenced at certain cutoff-frequency settings. ● Open the Attack Time and Decay Time pages for the voices assigned to each of the pads ([VOICE] → VCE3 → VCE3-1, VCE3-2) and ensure that the Attack and Decay parameters are not set in such a way that voices are being silenced. (See page 58.) Check your MIDI settings as follows. ● Open the MIDI Message page for each of the pads ([MIDI] → MIDI1) and ensure that "note" is selected. No sound will be produced for any other setting on this page. ● After confirming that the pads are set to play notes on the MIDI Message page (see above), open the Select Voice page ([VOICE] → VCE1) and ensure that a voice other than "no assign" is selected. Pads set to "no assign" will not produce any sound. (See page 56, 62.) ● Open the Velocity Limits page for each of the pads ([MIDI] → MIDI1 → MIDI1-6) and ensure that the lower setting for the VelLimit parameter is not too high. At high settings, pads will produce sound only when struck very hard. (See page 64.) ● Open the Trigger Velocity page for each of the pads ([MIDI] → MIDI1 → MIDI1-7) and ensure that the setting for the TrgVel parameter is not too small (resulting in low volumes). (See page 64.) ● Open the Local Control page ([UTILITY] → UTIL6 → UTIL6-5) and ensure that the LocalCtrl parameter is set to "on". (See page 90.) ● Open the MIDI Note page for each of the pads ([MIDI] → MIDI1 → MIDI1-2) and ensure that all layers are not turned off. (See page 63.) Check your pad settings as follows. ● Open the Pad Function page for each of the pads ([UTILITY] → UTIL4 → UTIL4-1) and ensure that the Func parameter is set to "off". (See page 88.) ● Open the Pad 10-12 Switch page ([UTILITY] → UTIL4 → UTIL4-3) and ensure that the Pad10-12 parameter is set to "enable". (See page 89.) Check the following if no sound is produced by external tone generators. ● Ensure that MIDI cables have been correctly connected. (See page 12.) ● Open the MIDI In/Out page ([UTILITY] → UTIL6 → UTIL6-9) and ensure that the correct interface has been set for sending MIDI data. If the MIDI IN/OUT parameter is set to "USB", MIDI data will not be sent to external MIDI devices connected via MIDI cables. (See page 91.) ● Ensure that the DTX-MULTI 12 is sending data on the MIDI channel that the external tone generator is set to receive it on. For details regarding settings within the MIDI setting area, see page 61. In addition, see page 76 for more details regarding MIDI settings related to pattern playback. ● Open the External MIDI Switch page ([MIDI] → MIDI2 → MIDI22) and ensure that the MIDI Switch parameter is set to "on". When the external MIDI switch is turned off, MIDI messages will not be sent, and therefore, you will not be able to play external MIDI devices using your DTX-MULTI 12. (See page 66.) ● Ensure that a pad function has not been assigned to the pads in question. To do so, open the Pad Function page for each of the pads ([UTILITY] → UTIL4 → UTIL4-1) and ensure that the Func parameter is set to "off". No internal or external sound will be produced by any pad with a function assignment. (See page 88.) ● Open the Pad 10-12 Switch page ([UTILITY] → UTIL4 → UTIL4-3) and ensure that the Pad10-12 parameter is set to "enable". (See page 89.) ● Open the MIDI Message page for each of the pads ([MIDI] → MIDI1) and ensure that "note" is selected. No internal or external sound will be produced for any other setting on this page. (See page 62.) ● Open the Velocity Limits page for each of the pads ([MIDI] → MIDI1 → MIDI1-6) and ensure that the lower setting for the VelLimit parameter is not too high. At high settings, pads will produce sound only when struck very hard. (See page 64.) ● Open the Input Level Range page for each of the pads' triggers ([SHIFT] + [UTILITY] → TRG2 → TRG2-1 → TRG2-1-3) and ensure that the lower setting for the Level parameter is not set too high. At high settings, pads may not produce sounds. (See page 101.) Appendix Owner's Manual 105

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Owner’s Manual
105
Appendix
Troubleshooting
Check your system’s connections as follows.
Ensure that headphones or an external audio system, such as
an amplifier and speakers, are correctly connected (See page
10.)
Ensure that the cables you are using are in good condition.
Check the following and ensure that their respective vol-
ume levels are not too low.
The amplifier and/or speakers connected to the DTX-MULTI 12.
The VOLUME dial on the front panel. (See page 8.)
The Volume page for the current kit ([KIT]
KIT2
KIT2-1).
(See page 47.)
The Voice Volume page for the voices assigned to each of the
pads ([VOICE]
VCE2
VCE2-2). (See page 57.)
The Master Volume page for the entire instrument ([UTILITY]
UTIL1
UTIL1-1). (See page 83.)
Check your trigger settings as follows.
Open the Select Trigger Setup page ([SHIFT] + [UTILITY]
TRG1) and ensure that the trigger setup is suitable for your
playing style and any external pads being used. (See page
100.)
Open the Input Gain and Velocity Curve pages for each of the
pads’ triggers ([SHIFT] + [UTILITY]
TRG2
TRG2-1
TRG2-1-1, TRG2-1-2) and ensure that the Gain and VelCurve
parameters are set appropriately. (See page 101.)
Open the Input Level Range page for each of the pads’ triggers
([SHIFT] + [UTILITY]
TRG2
TRG2-1
TRG2-1-3) and
ensure that the lower setting for the Level parameter is not set
too high. At high settings, pads may not produce sounds. (See
page 101.)
Check your effect and filter settings.
It is important to remember that filters, by their very nature,
cause all sound to be silenced at certain cutoff-frequency set-
tings.
Open the Attack Time and Decay Time pages for the voices
assigned to each of the pads ([VOICE]
VCE3
VCE3-1,
VCE3-2) and ensure that the Attack and Decay parameters are
not set in such a way that voices are being silenced. (See page
58.)
Check your MIDI settings as follows.
Open the MIDI Message page for each of the pads ([MIDI]
MIDI1) and ensure that “note” is selected. No sound will be pro-
duced for any other setting on this page.
After confirming that the pads are set to play notes on the MIDI
Message page (see above), open the Select Voice page
([VOICE]
VCE1) and ensure that a voice other than “no
assign” is selected. Pads set to “no assign” will not produce any
sound. (See page 56, 62.)
Open the Velocity Limits page for each of the pads ([MIDI]
MIDI1
MIDI1-6) and ensure that the lower setting for the Vel-
Limit parameter is not too high. At high settings, pads will pro-
duce sound only when struck very hard. (See page 64.)
Open the Trigger Velocity page for each of the pads ([MIDI]
MIDI1
MIDI1-7) and ensure that the setting for the TrgVel
parameter is not too small (resulting in low volumes). (See page
64.)
Open the Local Control page ([UTILITY]
UTIL6
UTIL6-5)
and ensure that the LocalCtrl parameter is set to “on”. (See
page 90.)
Open the MIDI Note page for each of the pads ([MIDI]
MIDI1
MIDI1-2) and ensure that all layers are not turned off. (See
page 63.)
Check your pad settings as follows.
Open the Pad Function page for each of the pads ([UTILITY]
UTIL4
UTIL4-1) and ensure that the Func parameter is set to
“off”. (See page 88.)
Open the Pad 10-12 Switch page ([UTILITY]
UTIL4
UTIL4-3) and ensure that the Pad10-12 parameter is set to
“enable”. (See page 89.)
Check the following if no sound is produced by external
tone generators.
Ensure that MIDI cables have been correctly connected. (See
page 12.)
Open the MIDI In/Out page ([UTILITY]
UTIL6
UTIL6-9)
and ensure that the correct interface has been set for sending
MIDI data. If the MIDI IN/OUT parameter is set to “USB”, MIDI
data will not be sent to external MIDI devices connected via
MIDI cables. (See page 91.)
Ensure that the DTX-MULTI 12 is sending data on the MIDI
channel that the external tone generator is set to receive it on.
For details regarding settings within the MIDI setting area, see
page 61. In addition, see page 76 for more details regarding
MIDI settings related to pattern playback.
Open the External MIDI Switch page ([MIDI]
MIDI2
MIDI2-
2) and ensure that the MIDI Switch parameter is set to “on”.
When the external MIDI switch is turned off, MIDI messages will
not be sent, and therefore, you will not be able to play external
MIDI devices using your DTX-MULTI 12. (See page 66.)
Ensure that a pad function has not been assigned to the pads in
question. To do so, open the Pad Function page for each of the
pads ([UTILITY]
UTIL4
UTIL4-1) and ensure that the Func
parameter is set to “off”. No internal or external sound will be
produced by any pad with a function assignment. (See page
88.)
Open the Pad 10-12 Switch page ([UTILITY]
UTIL4
UTIL4-3) and ensure that the Pad10-12 parameter is set to
“enable”. (See page 89.)
Open the MIDI Message page for each of the pads ([MIDI]
MIDI1) and ensure that “note” is selected. No internal or exter-
nal sound will be produced for any other setting on this page.
(See page 62.)
Open the Velocity Limits page for each of the pads ([MIDI]
MIDI1
MIDI1-6) and ensure that the lower setting for the Vel-
Limit parameter is not too high. At high settings, pads will pro-
duce sound only when struck very hard. (See page 64.)
Open the Input Level Range page for each of the pads’ triggers
([SHIFT] + [UTILITY]
TRG2
TRG2-1
TRG2-1-3) and
ensure that the lower setting for the Level parameter is not set
too high. At high settings, pads may not produce sounds. (See
page 101.)
No sound is produced by striking pads or the volume
is lower than expected.