Yamaha MRX MTX/MRX system Firmware Update Guide - Page 13

About Failsafe Mode, Update Manager.

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About Failsafe Mode During normal operation, software must be loaded from a flash memory drive during operations to use the Dante module integrated in the device. However, data in a flash memory drive may occasionally become corrupted, as with any other storage device. In many cases, such data corruption is caused by turning the device power off during firmware upgrading. The Dante module has a specially protected flash drive section in order to recover from such a condition. When the main section is damaged, the program stored in the protected area is activated and the Dante module goes into "failsafe mode." To restore a Dante module in failsafe mode, a recovery image needs to be sent from the Firmware Update Manager. To check if the Dante module is in failsafe mode, use Dante Controller: the respective device is displayed in red in the network grid view of the Dante Controller (version 3.1.x or higher). Additionally, alert number 08 or 008. is shown on the unit itself. Described below are the procedures to recover the Dante module integrated in the device. 1. Turn off the power to the computer and the device. 2. Separate the device from the Dante network. 3. Connect the Dante [PRIMARY] connector on the rear panel of the device to the Ethernet connector on the computer using an Ethernet cable. 4. Turn the computer power on and login to Windows with administrative privileges. 5. Turn on the power to the device. 6. Disable all but one of the network interfaces on your computer. 7. Run the Dante Firmware Update Manager with administrator privileges. If you're using Windows 7, click [Start]->[All Programs]->[Audinate]->[Dante Firmware Update Manager], then right-click [Dante Firmware Update Manager] and choose [Run as administrator]. If you're using Windows 8/8.1, go to the "Start" screen -> ([All apps]), then right-click [Dante Firmware Update Manager], and choose [Run as administrator] from the choices that appear at the bottom of the screen. The "User Account Control" dialog box may appear. Click [Continue] or [Yes]. 8. If you see the interface selection screen, select the interface card to connect the Dante device. 9. Click [Failsafe Recovery]. 13

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About Failsafe Mode
During normal operation, software must be loaded from a flash memory drive during operations to use
the Dante module integrated in the device. However, data in a flash memory drive may occasionally
become corrupted, as with any other storage device.
In many cases, such data corruption is caused by turning the device power off during firmware
upgrading.
The Dante module has a specially protected flash drive section in order to recover from such a
condition. When the main section is damaged, the program stored in the protected area is activated
and the Dante module goes into “failsafe mode.”
To restore a Dante module in failsafe mode, a recovery image needs to be sent from the Firmware
Update Manager.
To check if the Dante module is in failsafe mode, use Dante Controller: the respective device is
displayed in red in the network grid view of the Dante Controller (version 3.1.x or higher).
Additionally, alert number 08 or 008. is shown on the unit itself.
Described below are the procedures to recover the Dante module integrated in the device.
1.
Turn off the power to the computer and the device.
2.
Separate the device from the Dante network.
3.
Connect the Dante [PRIMARY] connector on the rear panel of the device to the Ethernet connector on
the computer using an Ethernet cable.
4.
Turn the computer power on and login to Windows with administrative privileges.
5.
Turn on the power to the device.
6.
Disable all but one of the network interfaces on your computer.
7.
Run the Dante Firmware Update Manager with administrator privileges.
If you're using Windows 7, click [Start]->[All Programs]->[Audinate]->[Dante Firmware Update Manager], then
right-click [Dante Firmware Update Manager] and choose [Run as administrator].
If you're using Windows 8/8.1, go to the "Start" screen -> ([All apps]), then right-click [Dante Firmware Update
Manager], and choose [Run as administrator] from the choices that appear at the bottom of the screen.
・
The "User Account Control" dialog box may appear. Click [Continue] or [Yes].
8.
If you see the interface selection screen, select the interface card to connect the Dante device.
9.
Click [Failsafe Recovery].