Zanussi ZWF144A2PW User Manual - Page 26
Problem, Possible solution
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The appliance does not fill with water properly. The appliance does not drain the water. The appliance door is open or not closed correctly. Internal fail. No communication between electronic elements of the appliance. The mains supply is unstable. • Make sure that the water tap is open. • Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority. • Make sure that the water tap is not clogged. • Make sure that the inlet hose has no kinks, damages or bends. • Make sure that the connection of the water inlet hose is correct. • This problem may be also caused by the clogged drain circuit. Please contact the Authorised Service Centre. • Make sure that the filter of the inlet hose and the filter of the valve are not clogged. Refer to 'Care and cleaning'. • Make sure that the sink spigot is not clogged. • Make sure that the drain hose has no kinks or bends. • This problem may be caused by the clogged drain circuit. Please con- tact the Authorised Service Centre. • Make sure that the connection of the drain hose is correct. • Set the drain programme if you set a programme without drain phase. • Set the drain programme if you set an option which ends with water in the tub. • Make sure that the door is properly closed. • The programme was not finished properly or the appliance stopped too early. Switch the appliance off and on again. • If the alarm code appears again, contact the Authorised Service Centre. • Wait until mains supply is stable. If the display shows other alarm codes, deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre. In case of different problem with the washing machine check the table below for possible solutions. Problem The programme does not start. The appliance fills with water and drains immediately. Possible solution • Make sure that the mains plug is connected to the mains socket. • Make sure that the appliance door is closed. • Make sure that there is no damaged fuse in the fuse box. • Make sure that the Start/Pause has been touched. • If the delay start is set, cancel the setting or wait for the end of count- down. • Deactivate the Child Lock function if it is on. • Check the position of the knob on the selected programme. • Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to "Installation instruction". 26