ZyXEL DMA2501 User Guide - Page 72

The DMA's wireless connection is not working.

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Chapter 9 Troubleshooting Make sure the USB device uses the NFS or SAMBA network file system. You may need to use a computer to reformat the USB device or try another USB device. The DMA's wireless connection is not working. 1 Use the Setup > Network Setup > Network Wizard menus to set the DMA to use the wireless connection instead of the wired connection (see Section 8.9 on page 54). 2 Make sure you select the correct Key Format and enter the correct Key Value if the wireless AP uses authentication. 3 Make sure the DMA has obtained an IP address in the network in Setup > Network Setup > IP Setup. I cannot find some characters when I use the on-screen keyboard. You can find the characters by selecting Caps on the on-screen keyboard. The DMA cannot access the media server. 1 Make sure the media server is on in the same network. 2 Make sure the DMA has successfully connected to the network through Ethernet or wireless connection. Check if your DMA has received a valid IP address dynamically or you have configured a valid IP address on the DMA in Setup > Network Setup > IP Setup. 3 Make sure the media server supports Digital Living Network Alliance (DLNA) if you want to use the Media Server option to play files on the media server. 4 Configure or disable any software firewalls on the media server. Your software firewall may automatically prompt you to allow or deny access when it detects the DMA's access attempts. 5 Restart the DMA and try to access the media server again. 72 DMA2501 User's Guide

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Chapter 9 Troubleshooting
DMA2501 User’s Guide
72
Make sure the USB device uses the NFS or SAMBA network file system. You may
need to use a computer to reformat the USB device or try another USB device.
The DMA’s wireless connection is not working.
1
Use the
Setup
>
Network Setup
>
Network Wizard
menus to set the DMA to
use the wireless connection instead of the wired connection (see
Section 8.9 on
page 54
).
2
Make sure you select the correct
Key Format
and enter the correct
Key Value
if
the wireless AP uses authentication.
3
Make sure the DMA has obtained an IP address in the network in
Setup
>
Network Setup
>
IP Setup
.
I cannot find some characters when I use the on-screen keyboard.
You can find the !@#$%^&*()_+{}|”:<>~? characters by selecting
Caps
on the
on-screen keyboard.
The DMA cannot access the media server.
1
Make sure the media server is on in the same network.
2
Make sure the DMA has successfully connected to the network through Ethernet or
wireless connection. Check if your DMA has received a valid IP address
dynamically or you have configured a valid IP address on the DMA in
Setup
>
Network Setup
>
IP Setup
.
3
Make sure the media server supports Digital Living Network Alliance (DLNA) if you
want to use the
Media Server
option to play files on the media server.
4
Configure or disable any software firewalls on the media server. Your software
firewall may automatically prompt you to allow or deny access when it detects the
DMA’s access attempts.
5
Restart the DMA and try to access the media server again.