1995 Cadillac Eldorado Owner's Manual - Page 361

For prompt assistance,please have the following information available to give the Customer Assistance Representative: Your name, address, home and business telephone numbers 0 Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top of the instrument panel left and visible through the windshield.) Dealer name and location Vehicle delivery date and present mileage 0 0 Nature of concern We ellcourage you to call the toll-free number listed previously in ordcr to give your inquiry prompt attention. However,if you wish to write Cadillac, writeto: 0 Cadillac Consumer Relations Center Cadillac Motor CarDivision 30009 Van Dyke PO. Box 9025 Warren, MI 48090-9025 Refer t o your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Cadillac, please remember that o ~ concern will likely y ~r be resolved in the dcalership, using the dealer's facilities, equipment and personnel. That is why we suggest y o u follow Step One first if you have a concern. CUSTOMER ASSISTANCE FOR THE H E M N G OR SPEECH IMPMRED (TDD) To assist customers who have hearing difficulties, Cadillac has installed for special TDD (T~lecomnlunication Dcviccs the Deaf) equipment atits Customer Assistance Ccntcr.Any hearing o r speech impaired customer who has access t o 21 TDD ora conventional teletypewriter (TTY) can communicate with Cadillac by dialing: 1-800-TDD-CMCC.(TDD users in Canada can dial 1-800-263-3830.)