1998 Cadillac DeVille Owner's Manual - Page 359

For prompt assistance, please have the following information available to give Customer the Assistance Representative: 0 In Canada, write to: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 ColonelSam Drive Oshawa, Ontario L1H8P7 Refer to yourWrat and Owner Assistance Information arny booklet for addresses of GM Overseas offices. When contacting Cadillac, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Your name, address, home and business telephone numbers Vehicle Identification Number (This is available at from the vehicle registration title, or the plate or the topleft of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern 0 0 0 We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Cadillac, address your inquiry to: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 436004 Pontiac, MI 48343-6004 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard hearing, or of (TTYs), speech-impaired and who use Text Telephones Cadillac hasTTY equipment available atits Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC. (TTY users in Canada can dial 1-800-263-3830.) 7-4