2014 Cadillac ATS Owner Manual - Page 404

13-10 Customer Information Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside Service on page 13-5. Gather the following information: . When purchasing insurance, we recommend that you ensure that the vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If the vehicle is leased, the leasing company may require you to have insurance that ensures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read the lease carefully, as you may be charged at the end of the lease for poor quality repairs. If the airbag has inflated, see What Will You See after an Airbag Inflates? on page 3-24. Managing the Vehicle Damage Repair Process In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with the repair professional, and insist on Genuine GM parts. Remember, if the vehicle is leased, you may be Driver name, address, and telephone number. Driver license number. Owner name, address, and telephone number. Vehicle license plate number. Vehicle make, model, and model year. Vehicle Identification Number (VIN). Insurance company and policy number. General description of the damage to the other vehicle. . . . . If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. . . . Choose a reputable repair facility that uses quality replacement parts. See "Collision Parts" earlier in this section.