2001 Ford Excursion Rear Seat Entertainment System Supplement 1st Printing - Page 12

Troubleshooting Use the following troubleshooting chart to remedy symptoms you may experience. Symptom No picture on screen after inserting a videocassette (and videocassette is playing) Videocassette inserted into VCP, but picture does not come on right away Snowy picture Possible Cause RSEM control panel not in VCP mode. Remedy Press MEDIA control until VCP is selected. Use a head cleaner cartridge. VCP won't play and Moisture is present Allow VCP to dry for inside VCP and DEW at least 20 minutes DEW light is flashing red mode is active. (may take up to one hour). No sound over rear Audio system is in Press speakers in any mode. Dual Play mode. headphone/speaker control on RSEM control panel. Wireless headphones Plug wired Wireless headphones headphones into the don't function in will not function in media control panel these modes. Wireless AM/FM1/FM2/AUX headphones are only headphone jacks when modes functional in VCP in AM/FM1/FM2/AUX modes. mode. Wireless headphones Wireless headphones Replace worn-out have either no sound may have weak or batteries. or poor sound quality dead batteries. Wireless headphones The wireless Move to a rear seating do not work when I sit headphones only position. in the front seat. function when worn in a rear seating position. 12 The VCP takes approximately 10 seconds to play back the videocassette. VCP heads are dirty. Wait 10 seconds for picture to come on the screen.