2014 Ford Edge Owner Manual Printing 1 - Page 242

Roadside Emergencies ROADSIDE ASSISTANCE 241 Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary Roadside Assistance program. This program is separate from the New Vehicle Limited Warranty. • 24 hours a day, seven days a week • Throughout the life of the vehicle for original owners only. • For six years or 70000 miles (112655 kilometers) (whichever comes first) within the extended powertrain warranty coverage period for subsequent owners. Roadside assistance will cover: • A flat tire change with a good spare (except vehicles that have been supplied with a tire inflation kit). • Battery jump start. • Lock-out assistance (key replacement cost is the customer's responsibility). • Fuel delivery - Independent Service Contractors, if not prohibited by state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters) of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period. • Winch out - available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries. • Towing - Lincoln eligible vehicles will be towed to the client's selling or preferred dealer within 100 miles (161 kilometers) of the disablement location or to the nearest Lincoln dealer. If a client requests to be towed to a selling or preferred dealer that is more than 100 miles (161 kilometers) from the disablement location, the client shall be responsible for any mileage costs in excess of 100 miles (161 kilometers). Roadside Assistance will include up to $200 coverage for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer. If the towing vehicle is operational but the trailer is not, then the trailer does not qualify for any roadside services. 2014 Edge (edg) Owners Guide gf, 1st Printing, November 2013 USA (fus)