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2014 Ford Edge Manual

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248 Customer Assistance IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle's applicable express warranty after a reasonable number of attempts, the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if, within the first 18 months of ownership of a new vehicle or the first 18000 mi (29 000 km), whichever occurs first: 1. Two or more repair attempts are made on the same nonconformity likely to cause death or serious bodily injury OR 2. Four or more repair attempts are made on the same nonconformity (a defect or condition that substantially impairs the use, value or safety of the vehicle) OR 3. The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days (not necessarily all at one time). In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resorting to BBB AUTO LINE is not required by those statutes. 2014 Edge (edg) Owners Guide gf, 1st Printing, November 2013 USA (fus)

Section	Page
Table of Contents	2
Introduction	10
ABOUT THIS MANUAL	10
Protecting the Environment	10
SYMBOL GLOSSARY	11
DATA RECORDING	13
Service Data Recording	13
Event Data Recording	13
CALIFORNIA PROPOSITION 65	15
PERCHLORATE MATERIAL	15
FORD CREDIT (U.S. ONLY)	15
REPLACEMENT PARTS RECOMMENDATION	15
Scheduled Maintenance and Mechanical Repairs	16
Collision Repairs	16
Warranty on Replacement Parts	16
SPECIAL NOTICES	16
New Vehicle Limited Warranty	16
Special Instructions	16
MOBILE COMMUNICATIONS EQUIPMENT	17
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION	17
Child Safety	18
GENERAL INFORMATION	18
CHILD SEAT POSITIONING	20
BOOSTER SEATS	22
Types of Booster Seats	23
INSTALLING CHILD SEATS	25
Child Seats	25
Using Lap and Shoulder Belts	25
Using Lower Anchors and Tethers for CHildren (LATCH)	29
Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use)	30
Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats	31
Using Tether Straps	31
CHILD SAFETY LOCKS	33
Safety Belts	34
PRINCIPLES OF OPERATION	34
FASTENING THE SAFETY BELTS	36
Restraint of Pregnant Women	37
Safety Belt Locking Modes	37
Vehicle Sensitive Mode	38
Automatic Locking Mode	38
When to Use the Automatic Locking Mode	38
How to Use the Automatic Locking Mode	39
How to Disengage the Automatic Locking Mode	39
Safety Belt Extension Assembly	39
SAFETY BELT HEIGHT ADJUSTMENT	40
SAFETY BELT WARNING LIGHT AND INDICATOR CHIME	40
Conditions of Operation	40
SAFETY BELT-MINDER®	41
Deactivating and Activating the Belt-Minder® Feature	42
One-time Belt-Minder® Disable	43
CHILD RESTRAINT AND SAFETY BELT MAINTENANCE	43
Personal Safety System	44
PERSONAL SAFETY SYSTEM™	44
How Does the Personal Safety System Work?	44
Supplementary Restraints System	45
PRINCIPLES OF OPERATION	45
SOS POST-CRASH ALERT SYSTEM™	46
DRIVER AND PASSENGER AIRBAGS	47
Proper Driver and Front Passenger Seating Adjustment	48
Children and Airbags	48
FRONT PASSENGER SENSING SYSTEM	49
SIDE AIRBAGS	53
SAFETY CANOPY® CURTAIN AIRBAGS	54
CRASH SENSORS AND AIRBAG INDICATOR	56
AIRBAG DISPOSAL	57
Keys and Remote Control	58
GENERAL INFORMATION ON RADIO FREQUENCIES	58
Intelligent Access (If Equipped)	58
REMOTE CONTROL	59
Integrated Keyhead Transmitters (IKTs) (If Equipped)	59
Intelligent Access Key (If Equipped)	59
Replacing the Battery	60
Integrated Keyhead Transmitter	60
Intelligent Access Transmitter	60
Memory Feature (If Equipped)	61
Programming to the Remote Control	61
Deactivating from the Remote Control	62
Car Finder	62
Sounding a Panic Alarm	62
Remote Start (If Equipped)	62
Remote Starting the Vehicle	63
Extending the Vehicle Run Time	64
Turning the Vehicle Off After Remote Starting	64
REPLACING A LOST KEY OR REMOTE CONTROL	64
MyKey	65
PRINCIPLES OF OPERATION	65
Non-configurable Settings	65
Configurable Settings	65
CREATING A MYKEY	66
Programming/Changing Configurable Settings	66
CLEARING ALL MYKEYS	67
CHECKING MYKEY SYSTEM STATUS	67
USING MYKEY WITH REMOTE START SYSTEMS	67
MYKEY TROUBLESHOOTING	68
Locks	69
LOCKING AND UNLOCKING	69
Power Door Locks	69
Remote Control	69
Unlocking the Doors (Two-Stage Unlock)	69
Locking the Doors	69
Power Liftgate (If Equipped)	70
Activating Intelligent Access (If Equipped)	70
At the Front Doors	70
At the Liftgate	71
Smart Unlocks for Integrated Keyhead Transmitter	71
Smart Unlocks for Intelligent Access Keys (If Equipped)	71
Autolock Feature (If Enabled)	72
Autounlock Feature (If Enabled)	72
Enabling or Disabling	72
Illuminated Entry	73
Illuminated Exit	73
Battery Saver	73
Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped)	73
LIFTGATE	74
Manual Liftgate	74
Power Liftgate (If Equipped)	75
Opening and Closing the Power Liftgate	75
Obstacle Detection	76
Resetting the Power Liftgate	77
SECURICODE™ KEYLESS ENTRY KEYPAD (IF EQUIPPED)	77
Programming a Personal Entry Code	77
Erasing a Personal Code	78
Anti-Scan Feature	78
Unlocking and Locking the Doors	79
Security	80
SECURILOCK® PASSIVE ANTI-THEFT SYSTEM	80
Automatic Arming	80
Automatic Disarming	80
Replacement Keys	80
Programming a Spare Integrated Keyhead Transmitter	81
Programming a Spare Intelligent Access Key (If Equipped)	82
ANTI-THEFT ALARM (IF EQUIPPED)	83
Arming the Alarm	84
Disarming the Alarm	84
Steering Wheel	85
ADJUSTING THE STEERING WHEEL	85
AUDIO CONTROL	85
VOICE CONTROL (IF EQUIPPED)	86
CRUISE CONTROL	86
INFORMATION DISPLAY CONTROL	87
Cluster Display Control Features	87
Wipers and Washers	88
WINDSHIELD WIPERS	88
Speed-dependent Wipers (If Equipped)	88
RAIN-SENSING WIPERS (IF EQUIPPED)	88
WINDSHIELD WASHERS	89
REAR-WINDOW WIPER AND WASHERS	89
Lighting	90
LIGHTING CONTROL	90
High Beams	90
Headlamp Flasher	90
AUTOLAMPS	90
INSTRUMENT LIGHTING DIMMER	91
HEADLAMP EXIT DELAY	91
DAYTIME RUNNING LAMPS (IF EQUIPPED)	92
DIRECTION INDICATORS	92
INTERIOR LAMPS	93
Dome Lamp Control	93
Front Row Map Lamps (If Equipped)	94
Map/dome lamp (if equipped)	94
Rear courtesy lamp	94
Windows and Mirrors	95
POWER WINDOWS	95
Rear Window Buffeting	95
One-Touch Up or Down (Driver’s Window)	95
Bounce-Back	96
Overriding the Bounce-Back Feature	96
Accessory Delay	96
Window Lock	96
EXTERIOR MIRRORS	97
Power Exterior Mirrors	97
Foldaway Exterior Mirrors	97
Heated Exterior Mirror (If Equipped)	97
Memory Mirrors (If Equipped)	97
Signal Indicator Mirrors (If Equipped)	97
Integrated Blind Spot Mirrors (If Equipped)	98
Blind Spot Information System (BLIS®) with Cross Traffic Alert (CTA) (If Equipped)	98
INTERIOR MIRROR	99
Auto-Dimming Mirror (If Equipped)	99
SUN VISORS	99
Slide-On-Rod	99
Illuminated Visor Vanity Mirror (If Equipped)	100
PANORAMIC VISTA ROOF® AND POWER SUNSHADES (IF EQUIPPED)	100
Opening the Sunshade and Moonroof	101
Closing the Moonroof and Sunshades	101
Venting the Moonroof	101
Instrument Cluster	102
GAUGES	102
Type 1	102
Fuel Gauge	102
Type 2	103
WARNING LAMPS AND INDICATORS	103
Adaptive cruise control (if equipped) (RTT)	103
Airbag readiness	104
Anti-lock brake system	104
Brake system warning light	104
Charging system (RTT)	105
Direction Indicator	105
Door ajar (RTT)	105
Engine oil pressure (RTT)	105
Engine coolant temperature (RTT)	105
Grade assist (if equipped) (RTT)	105
Heads up display (if equipped)	105
High beams	106
Low fuel (RTT)	106
Low tire pressure warning	106
Low washer fluid (RTT)	106
Powertrain malfunction/reduced power	106
Safety belt	106
Service engine soon	107
Speed control (if equipped) (RTT)	107
Stability Control System	108
Stability Control System Off	108
AUDIBLE WARNINGS AND INDICATORS	108
Key In Ignition Warning Chime	108
Keyless Warning Alert (If Equipped)	108
Headlamps On Warning Chime	108
Parking Brake On Warning Chime	108
Information Displays	109
GENERAL INFORMATION	109
Information Display Controls (Type 1)	109
Menu	109
Trip Computer	113
Resetting the trip computer	113
Trip Odometer	113
Distance to E	113
Inst. Fuel Econ	113
Average fuel	113
Fuel Used	113
Total Odometer	113
Information Messages	113
Information Display Controls (Type 2)	114
Main menu	114
Display Mode	114
Trip 1 & 2	116
Fuel Economy	116
Driver Assist	117
Settings	117
INFORMATION MESSAGES	120
Climate Control	129
MANUAL HEATING AND AIR CONDITIONING SYSTEM	129
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM	130
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH SONY® AUDIO SYSTEM)	132
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH MyTemp)	134
GENERAL OPERATING TIPS	135
Manual Climate Control	135
Automatic Climate Control	136
HEATED WINDOWS AND MIRRORS	137
Heated Rear Window	137
Heated Exterior Mirrors (If Equipped)	137
CABIN AIR FILTER	137
REMOTE START CLIMATE OPERATION (IF EQUIPPED)	138
Manual Climate Systems	138
Automatic Climate Systems	139
Automatic Settings	139
Last Settings	139
Heated and Cooled Devices	139
Seats	140
SITTING IN THE CORRECT POSITION	140
HEAD RESTRAINTS	141
Tilting Head Restraints (If Equipped)	143
MANUAL SEATS	143
POWER SEATS (IF EQUIPPED)	145
Power Lumbar	146
MEMORY FUNCTION (IF EQUIPPED)	147
Programming a Memory Position	147
Recalling a Memory Position	147
Recalling a Memory Position with the Remote Control	147
Easy Entry and Exit Feature (If Equipped)	147
HEATED SEATS (IF EQUIPPED)	148
REAR SEATS	149
EasyFold® Folding Seat (If Equipped)	149
REAR SEAT ARMREST	150
Universal Garage Door Opener (If Equipped)	151
HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED)	151
Programming	152
Erasing the Function Button Codes	153
Reprogramming a single button	153
Programming HomeLink to a Genie Intellicode 2 garage door opener	154
Programing the transmitters	154
Programming HomeLink to the Genie Intellicode garage door opener motor	155
Clearing a HomeLink device	155
FCC and RSS-210 Industry Canada Compliance	155
Auxiliary Power Points	156
AUXILIARY POWER POINTS	156
Storage Compartments	157
CENTER CONSOLE	157
OVERHEAD CONSOLE	157
Starting and Stopping the Engine	158
GENERAL INFORMATION	158
IGNITION SWITCH (IF EQUIPPED)	159
KEYLESS STARTING (IF EQUIPPED)	159
Ignition Modes	160
STARTING A GASOLINE ENGINE	160
Vehicles with an Ignition Key	161
Vehicles with Keyless Start	161
Fast Restart (Vehicles with Keyless Start)	161
Failure to Start	162
Stopping the Engine When Your Vehicle Is Stationary	162
Stopping the Engine When Your Vehicle Is Moving	162
Guarding Against Exhaust Fumes	163
Important Ventilating Information	163
ENGINE BLOCK HEATER (IF EQUIPPED)	163
Using the Engine Block Heater	164
Fuel and Refueling	165
SAFETY PRECAUTIONS	165
FUEL QUALITY	166
Choosing the Right Fuel (Gasoline Engines)	166
Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped)	167
Octane Recommendations	167
RUNNING OUT OF FUEL	168
Refilling with a Portable Fuel Container	168
REFUELING	169
Easy Fuel® “No Cap” Fuel System	170
FUEL CONSUMPTION	171
Filling the Tank	171
Calculating Fuel Economy	171
EMISSION CONTROL SYSTEM	172
On-board Diagnostics (OBD-II)	173
Readiness for Inspection/Maintenance (I/M) Testing	174
Transmission	175
AUTOMATIC TRANSMISSION	175
SelectShift Automatic® Transmission (If Equipped)	177
Automatic Transmission Adaptive Learning	178
Brake-shift interlock	179
If Your Vehicle Gets Stuck in Mud or Snow	180
All-Wheel Drive (If Equipped)	181
USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)	181
Driving In Special Conditions With All-Wheel Drive (AWD)	182
Basic operating principles in special conditions	182
If Your Vehicle Goes Off the Edge of the Pavement	182
If Your Vehicle Gets Stuck	182
Emergency Maneuvers	183
Sand	183
Mud and Water	184
Driving on Hilly or Sloping Terrain	185
Driving on Snow and Ice	186
Maintenance and Modifications	187
Brakes	188
GENERAL INFORMATION	188
Brake Over Accelerator	188
Brake Assist	188
Anti-Lock Brake System	189
HINTS ON DRIVING WITH ANTI-LOCK BRAKES	189
PARKING BRAKE	189
HILL START ASSIST	190
Using Hill Start Assist	190
Traction Control	191
PRINCIPLES OF OPERATION	191
USING TRACTION CONTROL	191
System Indicator Lights and Messages	191
Stability Control	192
PRINCIPLES OF OPERATION	192
USING ADVANCETRAC® WITH RSC®	193
Parking Aids	194
SENSING SYSTEM (IF EQUIPPED)	194
Using the Rear Sensing System	195
REAR VIEW CAMERA SYSTEM (IF EQUIPPED)	196
Using the Rear View Camera System	197
Adjusting the Rear View Camera Settings	197
Guidelines and the Centerline	198
Enhanced Park Aids	198
Manual Zoom	199
Rear Camera Delay	199
Cruise Control	200
PRINCIPLES OF OPERATION	200
USING CRUISE CONTROL	200
Switching Cruise Control On	200
Setting a Speed	200
Changing the Set Speed	201
Canceling the Set Speed	201
Resuming the Set Speed	201
Switching Cruise Control Off	201
USING ADAPTIVE CRUISE CONTROL (IF EQUIPPED)	201
Setting Adaptive Cruise Control	202
Following a Vehicle	203
Setting the Gap Distance	204
Disengaging Adaptive Cruise Control	204
Overriding Adaptive Cruise Control	204
Changing the Set Speed	205
Resuming the Set Speed	205
Low Speed Automatic Cancellation	205
Hilly Condition Usage	205
Switching Off Adaptive Cruise Control	206
Detection Issues	206
Adaptive Cruise Control Not Available	207
Blocked Sensor	207
Switching to Normal Cruise Control	208
Driving Aids	209
BLIND SPOT INFORMATION SYSTEM (BLIS®) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED)	209
Using the Systems	210
System Lights and Messages	211
System Sensors	212
System Limitations	213
False Alerts	213
System Errors	213
Switching the Systems Off and On	214
COLLISION WARNING SYSTEM (IF EQUIPPED)	214
Using the Collision Warning System	215
Blocked Sensors	216
System Limitations	217
STEERING	218
Load Carrying	219
CARGO NETS (IF EQUIPPED)	219
CARGO MANAGEMENT SYSTEM (IF EQUIPPED)	220
ROOF RACKS AND LOAD CARRIERS (IF EQUIPPED)	221
UTILITY HOOK	222
LOAD LIMIT	222
Vehicle Loading – With and Without a Trailer	222
Towing	230
TOWING A TRAILER	230
Load Placement	230
TRAILER SWAY CONTROL	231
RECOMMENDED TOWING WEIGHTS	231
ESSENTIAL TOWING CHECKS	232
Trailer Towing Connector (Vehicles Equipped with a Trailer-towing or Prep Package)	233
Hitches	233
Safety Chains	233
Trailer Brakes	234
Trailer Lamps	234
Before Towing a Trailer	234
When Towing a Trailer	234
Launching or Retrieving a Boat or Personal Watercraft (PWC)	235
TRANSPORTING THE VEHICLE	236
TOWING THE VEHICLE ON FOUR WHEELS	237
Emergency Towing	237
Recreational Towing	237
Vehicles Equipped with a 2.0L Engine	237
Vehicles Equipped with a 3.5L or 3.7L Engine	237
Driving Hints	239
BREAKING-IN	239
ECONOMICAL DRIVING	239
DRIVING THROUGH WATER	240
FLOOR MATS	241
Roadside Emergencies	242
ROADSIDE ASSISTANCE	242
Vehicles Sold in the United States: Getting Roadside Assistance	242
Vehicles Sold in the U.S.: Using Roadside Assistance	243
Vehicles Sold in Canada: Getting Roadside Assistance	243
Vehicles Sold in Canada: Using Roadside Assistance	243
HAZARD WARNING FLASHERS	243
FUEL CUT-OFF SWITCH	243
JUMP-STARTING THE VEHICLE	244
Preparing Your Vehicle	244
Connecting the Jumper Cables	245
Jump Starting	246
Removing the Jumper Cables	246
Customer Assistance	247
GETTING THE SERVICES YOU NEED	247
Away from Home	247
Additional Assistance	248
IN CALIFORNIA (U.S. ONLY)	249
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)	250
UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY)	251
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	251
ORDERING ADDITIONAL OWNER’S LITERATURE	253
Obtaining a French Owner’s Manual	254
REPORTING SAFETY DEFECTS (U.S. ONLY)	254
REPORTING SAFETY DEFECTS (CANADA ONLY)	254
Fuses	255
CHANGING A FUSE	255
Fuses	255
Standard Fuse Amperage Rating and Color	255
FUSE SPECIFICATION CHART	256
Power Distribution Box	256
Passenger Compartment Fuse Panel	260
Maintenance	265
GENERAL INFORMATION	265
Precautions	265
Working with the Engine Off	265
Working with the Engine On	265
OPENING AND CLOSING THE HOOD	266
UNDER HOOD OVERVIEW	267
ENGINE OIL DIPSTICK	269
ENGINE OIL CHECK	269
Adding Engine Oil	270
ENGINE COOLANT CHECK	270
Checking the Engine Coolant	270
Adding Engine Coolant	271
Recycled Engine Coolant	272
Severe Climates	272
Engine fluid temperature management (EcoBoost engine only)	273
What You Should Know About Fail-Safe Cooling	274
How Fail-Safe Cooling Works	274
When Fail-Safe Mode is Activated	275
TRANSMISSION FLUID CHECK	276
Low fluid level	277
Correct fluid level	277
High fluid level	277
Adjusting automatic transmission fluid levels	277
BRAKE FLUID CHECK	278
POWER STEERING FLUID CHECK	278
FUEL FILTER	279
WASHER FLUID CHECK	279
CHANGING THE VEHICLE BATTERY	279
CHECKING THE WIPER BLADES	282
CHANGING THE WIPER BLADES	282
Changing rear window wiper blade	283
AIR FILTER CHECK	283
Changing the air filter element	284

Match case Limit results 1 per page

IN CALIFORNIA (U.S. ONLY)

California Civil Code Section 1793.2(d) requires that, if a manufacturer

or its representative is unable to repair a motor vehicle to conform to the

vehicle’s applicable express warranty after a reasonable number of

attempts, the manufacturer shall be required to either replace the

vehicle with one substantially identical or repurchase the vehicle and

reimburse the buyer in an amount equal to the actual price paid or

payable by the consumer (less a reasonable allowance for consumer

use). The consumer has the right to choose whether to receive a refund

or replacement vehicle.

California Civil Code Section 1793.22(b) presumes that the manufacturer

has had a reasonable number of attempts to conform the vehicle to its

applicable express warranties if, within the first 18 months of ownership

of a new vehicle or the first 18000 mi (29 000 km), whichever occurs

first:

1. Two or more repair attempts are made on the same nonconformity

likely to cause death or serious bodily injury OR

2. Four or more repair attempts are made on the same nonconformity (a

defect or condition that substantially impairs the use, value or safety of

the vehicle) OR

3. The vehicle is out of service for repair of nonconformities for a total of

more than 30 calendar days (not necessarily all at one time).

In the case of 1 or 2 above, the consumer must also notify the

manufacturer of the need for the repair of the nonconformity at the

following address:

Ford Motor Company

16800 Executive Plaza Drive

Mail Drop 3NE-B

Dearborn, MI 48126

You are required to submit your warranty dispute to BBB AUTO LINE

before asserting in court any rights or remedies conferred by California

Civil Code Section 1793.22(b). You are also required to use BBB AUTO

LINE before exercising rights or seeking remedies created by the Federal

Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose

to seek redress by pursuing rights and remedies not created by California

Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,

resorting to BBB AUTO LINE is not required by those statutes.

248

Customer Assistance

2014 Edge

(edg)

Owners Guide gf, 1st Printing, November 2013

USA

(fus)