2004 Lexus RX 330 Owners Manual - Page 626

IN CASE OF AN EMERGENCY IF YOU LOSE YOUR KEYS OR LOCK YOURSELF OUT You can purchase a new key at your Lexus dealer if you can give them the key number and master key. Even if you lose only one key, contact your Lexus dealer to make a new key. If you lose all your master keys, you cannot make new keys; the whole engine immobilizer system must be replaced. See the suggestion given in "Keys" on page 12. You can use the wireless remote control system with the new key. Contact your Lexus dealer for detailed information. If your keys are locked in the vehicle and you cannot get a duplicate, many Lexus dealers can still open the door for you using special tools. If your vehicle is equipped with Lexus Link System, call the Lexus Link Call Center 1-800-25-LEXUS (Toll-Free) (1-800-255-3987). Once you provide the Lexus Link Call Center Advisor with your Lexus Link PIN (Personal Identification Number), or personal security word, they will unlock your vehicle. 603