ATI V3200 User Guide - Page 36
General Problems, Problem, Possible Solution
UPC - 727419411752
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30 Troubleshooting General Problems Problem Computer Does Not Boot-Up Properly No Display Screen Defects Appear Possible Solution • Verify that the installation instructions were properly followed. • Check that the card is properly installed in your system and connected to your monitor. • If you have problems during start-up, restart your computer in Safe Mode. While starting Windows® 2000 and Windows® XP, press and hold F8 until you see the Windows® Advanced Options Menu. Use the arrow keys to select Safe Mode, and press Enter. • Check the system configuration utility of your operating system for the interrupt assignments. • Contact ATI's Customer Care or your local technical support. • Check that the card is seated properly in its expansion slot. • Ensure that the monitor cable is securely fastened to the card. • Make sure that the monitor and computer are plugged in and receiving power. • If necessary, disable any built-in graphics capabilities on your mother board. For more information, consult your computer's manual or manufacturer. (Note: some manufacturers do not allow the built-in graphics to be disabled or to become the secondary display.) • Make sure that you selected the appropriate monitor when you installed your enhanced driver. • Check if your monitor supports the resolution, horizontal (kHz) and vertical (Hz) refresh rates as required by the graphics card. • Check your current resolution, refresh rate, and color depth settings in the Settings and Monitor tabs in your Display Properties dialog. Warning! Ensure that both video card and monitor support resolution and refresh rates you select. Incompatible resolution/refresh rate selection may result in monitor damage. Refer to your monitor's documentation for recommended resolutions and refresh rates.