Acer AT110 F2 Acer AT110 F2 Service Guide
Acer AT110 F2 Manual
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- Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 1
Acer AT110 F2 Service Guide PART NO.: PRINTED IN TAIWAN - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 2
for the updates made on Acer AT110 F2 service guide. Date Chapter Updates Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 3
to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. WARNING CAUTION IMPORTANT II - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 4
on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server. WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 5
INFORMATION PREVENTING ELECTROSTATIC DISCHARGE SERVER WARNINGS AND CAUTIONS TABLE OF CONTENTS MECHANICAL COMPONENTS SYSTEM FRU LIST SYSTEM COMPONENTS SYSTEM SPECIFICATIONS Hardware specification Environmental specification Mechanical specification Power supply specification I I I I II III III III - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 6
Diagram 19 19 20 21 MOTHERBOARD PLACEMENT AND JUMPER SETTING Motherboard Component Connector Icon Description Motherboard Jumper Setting 22 22 ROUTING Cable Routing image 33 33 BIOS SETUP Main Menu Advanced Menu Processor Configuration Memory Configuration Advanced Chipset Configuration ACPI - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 7
Password Server Management Menu System Information Event Log Configuration Boot Option Menu Boot Manager Menu Exit Menu 50 52 53 54 54 54 55 56 57 59 60 61 TROUBLESHOOTING Error Symptoms List 62 62 BIOS BEEP CODES BIOS Beep Codes Table PEI Beep Codes DXE Beep Codes BIOS Recovery Instruction 65 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 8
Mechanical Components Item 1 2 3 4 5 6 7 8 9 10 11 12 Description Right side cover System support retainer System bottom plate System support retainer System plastic stands Hard drive cage Hard drive bracket Front door plate Front bezel Power button Bezel lens Power lens 4 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 9
13 14 15 16 17 18 19 20 21 22 23 24 Optical drive cage USB bracket USB bracket Left side cover Hard drive slider Hard drive cage Top cover System top cover CD-ROM bracket patch PCI retainer Back cover Rear window 5 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 10
System FRU List Item Chassis Photo Part number HS.31600.004 SATA ODD CABLE 7 PINS, 500MM CA.R4300.001 SATA HDD CABLE 7 PINS, 500MM CA.R4300.002 SAS HDD CABLE CA.31400.030 6 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 11
Back I/O SHIELD 33.R7H0L.001 FRONT BEZEL ASSEMBLY TZ.R4700.001 SYSTEM FAN HI.R4300.001 SYSTEM FAN SINK HI.10800.089 7 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 12
Main Board MB.R7H0A.001 FSP FSP450-60EP 450W POWER SUPPLY PY.45008.001 Mylar 47.R7G0L.001 8 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 13
System components Item 1 2 3 4 5 6 7 Top cover Description Front Bezel door Power supply cage Cooling fan cage PCI card Main board Hard drive blank 9 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 14
System Specifications Hardware specification System unit Items Processor Socket Processor Support Description Sandy Bridge H2 A 32-KB instruction & 32-KB data first-level cache(L1) for each core A 256-KB shared instruction/data second-level cache(L2) for each core Up to 6-MB shared instruction - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 15
Intel Sandy Bridge DT H2 CPU 1GB, 2GB ,4GB & 8GB 1066/1333 MHz DDR3 Un-buffered ECC DIMM Memory Controller DIMM specifications Size Speed Type Processor General processor specifications Items Manufacturing Technology Thermal Design Power Socket Type Description 32 nm 95W Sandy Bridge H2 11 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 16
Environmental specification Item Temperature range Operating Non-operating Humidity (non-condensing) Operating Non-operating Acoustic noise Full Configuration 30-80% RH 20-90% RH Description 5-35°C (41- - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 17
Mechanical specification Item System board platform System board dimensions Length Width System Dimensions Height Depth Width Server weight (maximum configuration, approximate) Basic configuration (excluding the keyboard and mouse) Fully loaded configuration (including the keyboard, mouse, and kits) - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 18
Power supply specification AT110 F2 supports 300-watts and 450W power supply modules. You have the option to install a 300-watts power supply module or 450W power supply module. Note: If - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 19
Depth Width Weight (approximate) Input requirements Rated input voltage Normal line voltage Line frequency Rated input current Inrush current Power supply output power Rated steady state power Maximum peak power Operating conditions Temperature Humidity (non-condensing) 140 mm (5.5 in.) 150 mm (5.9 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 20
Appearance of System Front view Item 1 2 Component USB connectors LED indicator panel 16 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 21
Rear view Item 1 2 3 4 Icon Component Power supply module cord socket Serial port Monitor port USB 2.0 ports Description Connect the system power cord here. Connects to serial devices. Connects to monitors. Connects to USB devices. 5 Gigabit LAN port Connects to an Internet or intranet - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 22
Internal Component Item 1 2 3 3 4 5 LED indicator Release sliders for the HDD cages. Cooing fan assemblies. Power module bay Cooing fan assemblies PCI slot lock levers Mainboard 18 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 23
located on the : Front panel Hot-plug HDD carrier LAN port Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting. Front Panel LED Description Number 1 LED LAN Activity Color Green Green -- Status Solid on Blink Off Blink Off Solid On Description Link - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 24
LAN Port LED Description Indicator 1. Network speed (top) Color Amber Green Green Green On On Off On Status Description GbE link network access 100 Mbps link network access 10 Mbps link network access Active network link Ongoing network data activity Off-line network 2. Network connection ( - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 25
System Block Diagram PCI-E X 16 Slot Channel A 2 DDR3 Socket Channel B 2 DDR3 PCI-E X 8 LAN 82579LM PCI-E X 4 SATA Port X6 PCH PCI USB Port X10 XGI SPI BOIS TPM SIO ITE 8728 COM Port 21 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 26
Motherboard Placement and Jumper Setting Motherboard Component This section provides general information on changing jumper settings as well as specific jumper configuration for individual boards in the system. 22 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 27
channel A-2) 24 pin power connector ME recovery jumper SATA RAID enable jumper Flash programming jumper ASWPOK jumper SATA cable connectors connector DIMM slot (channel B-1) DIMM slot (channel B-2) Battery socket BIOS recovery jumper Manufacturing mode jumper PECI jumper Password clear jumper Clear - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 28
Motherboard Jumper Setting Item 1 2 3 4 5 Description Vcore voltage test jumper (VBoot_SEL) 1-2 Close: Factory test. 2-3 Close: Intel default. (Default) BIOS recovery jumper (BIOS_JP1) 1-2 Close: Normal operation. (Default) 2-3 Close: BIOS recovery mode. ME Recovery Jumper (MFG_F_JP1) 1-2 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 29
Hardware This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the Acer AT110 F2 Server, please pay attention to each section's instruction and tools needed. NOTE: The screws for the different components vary in - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 30
Chassis Cover Removal and Installation Removing the side cover 1. 2. Remove the two screws located on the rear edge of the side panel. Press the side panel release button and slide the side panel toward the rear of the chassis to disengage it. Removing the tower foot 1. 2. Release the bezel door - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 31
CPU Installation / Removal The mainboard supports one C32 processor socket with Dual/Four/Six-Core AMD Opteron™ 4100 series. You have the option to upgrade the default processor. Observe the following - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 32
Cooling Fan Installation / Removal 1. 2. 3. 4. Disconnect the processor cooling fan cable from mainboard. Use a long-nosed screwdriver to loosen the four cooling fan mounting pins. Lift the cooling fan away from the mainboard. Lay down the cooling fan in an upright position - with the thermal patch - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 33
The motherboard supports DDR3 memory modules, whereby BIOS will automatically detect memory capacity and specifications. Memory modules are designed so that they can be inserted only in one direction. The memory capacity used can differ with each slot. Installation step: 1. Insert the DIMM memory - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 34
PCI Expansion Card Installation / Removal Acer AT110 F2 has four bus slots with of three separate bus segments: PCIE1 -- PCI Express x16 slots PCIE2 -- PCI Express x8 slot PCIE3 -- PCI Express x4 slot - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 35
Hard Disk Drive Installation / Removal Below is the instruction of HDD installation and removal SOP. 1. Open the side cover. 2. 3. 4. 5. Note!! Place. Press the release button and pull the blank out of the drive bay. - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 36
Power supply installation / Removal The AT110 F2 supports 300 watts and 450 watts power supply modules. The system ships out with only one power supply module installed. Install a hot-swap power supply module 1. 2. 3. 4. - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 37
Cable Routing Cable Routing image Item 1 3 5 7 Suggest Cable Front USB cable Case open intrusion cable Mini SAS cable SATA cable (onboard SATA to ODD) Item 2 4 6 8 Suggest Cable Front switch cable/Front LED cable Serial port cable SATA cable (onboard SATA to HDD) Power cable 33 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 38
program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, by the system and you are prompted ("Run Setup" message) to make changes to the BIOS setup NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 39
Entering BIOS Setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press F2 If you fail to press F2 before POST is completed, you will need to restart the server. The Setup Main menu will be displayed - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 40
CPU Type CPU Core Frequency CPU Count Memory System Date System Time Description Version number of the BIOS setup utility. Date when the BIOS setup utility was created. Technical specifications for the installed processor. Determines how much total memory is present during the POST. Set the - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 41
Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen. 37 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 42
Processor Configuration 38 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 43
the processor prevents the execution of code in data-only memory pages. This provides some protection against buffer overflow attacks. . HW_ALL SW_ALL SW_ANY Intel AES-NI Support (Intel Advanced Encryption Standard Instructions) Intel EIST Support (Enhanced Intel SpeedStep Technology) P-State - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 44
), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second. Displays Processor EMT64 support status Displays Processor core count information. Display processor stepping information. Display Microcode Revision. Display Intel - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 45
Description Total size of system memory detected during POST Option Memory Type Display information of installed memory type. Memory Retest Select whether to delete the historical memory data Yes log. System memory will be retested on the next No boot-up. The size of memory installed on each of - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 46
Advanced Chipset Configuration Parameter Intel VD-d Technology Description Enable/Disable Intel VD-d Technology function. Option Enabled Disabled Enabled Disabled Intel TXT Technology Enable/Disable Intel TXT Technology function. 42 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 47
ACPI Configuration Parameter HPET Support (High Precision Event Timer) WHEA Support (Windows Hardware Error Architecture) Description Enable/Disable HPET Support. Option Enabled Disabled Enabled Disabled Enable/Disable WHEA Support. 43 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 48
functions and runs in the IDE emulation mode. This is not allowed to access RAID setup utility. RAID: When set to RAID, the SATA controller enables both its RAID and AHCI functions. You will be allows access the RAID setup utility at boot time. ACHI: When set to AHCI, the SATA controller enables - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 49
When enabled, the graphic controller will function normally. Enabled Disabled Primary Graphics Select the primary video device that that the Add-On BIOS will use for output. Onboard Onboard LAN1 Controller When enabled, the system will enable the onboard LAN devices. Enabled Disabled 45 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 50
Onboard LAN1 I/O ROM Select whether to enable the selected Enabled onboard LAN device. When enabled, device Disabled expansion ROM will be initialized. Select whether to enable the selected PXE onboard LAN device. When enabled, device iSCSI expansion ROM will be initialized. In case of multiple - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 51
system. When enabled, the USB controller will function normally. Enables or disables support for legacy USB devices. Enable I/O port 60h/64h emulation support. This should be enabled for the complete USB Keyboard Legacy support for non-USB aware OS. Define USB Mass Storage Device Start Unit command - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 52
configuration for the serial port. Displays Serial Port 1/2 device setting information Change Serial Port 1/2 device settings. When set to Auto allows the server's BIOS or OS to select a configuration. Option Enabled Disabled Change Settings Auto IO=3F8; IRQ=4 IO=3F8h; IRQ=3,4,5,6,7,10,11,12 IO - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 53
Power Configuration Parameter Deep Power Off Mode Description Enable or Disable Deep Power Off Mode. Select whether to wake up the system when an RTC alarm is detected. Defines the power state to resume to after a sys- tem shutdown that is due to an interruption in AC power. When set to Last State - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 54
Console Redirection Parameter Console Redirection Description Select whether to enable console redirection. Console redirection enables users to manage the system from a remote location. Select a terminal type to be used for console redirection. Option Serial Port 1 Serial Port 2 Disabled - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 55
Resolution 100x31 Terminal data. Enables or disables extended terminal resolution. On Legacy OS, the number of Rows and Columns supported redirection. Enabled Disabled 80x24 80X25 Legacy OS Redirection Resolution 51 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 56
Hardware Monitor Press Enter to view the Hardware Monitor screen which displays a real-time record of the CPU/system temperature, fan speed, and voltage. Items on this window are non-configurable. 52 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 57
Boot field is enabled, a password will be required to boot up the server. To enable or disable this field, a Administrator Password must first be Installed Enabled BIOS Write Protect Enable/Disable BIOS Write Protect function. Enabled Disabled Select Enabled to activate TPM support feature. Select - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 58
Setting a System Password 1. Use the up/down keys to select a password parameter (Set Administrator Password or Set User Password), then press Enter. A password box will appear. 2. Type a password then press Enter. The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9). 3. 4. - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 59
Server Management Menu Parameter System Information Description Displays basic system ID information, as well as BIOS version. Press Enter to access the related submenu. Displays Event Log advanced settings. Press Enter to access the related submenu. Option Event Log Configuration 55 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 60
System Information The System Management submenu is a simple display page for basic system ID information, as well as System product information. Items on this window are non-configurable. 56 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 61
Event Log Configuration Parameter Change SMBIOS Event Settings View Smbios Event Log Description Press Enter to access the related submenu. Displays Smbios Event Log . Press Enter to View Smbios Event Log Choose options for erasing Smbios Event Log Erasing is done prior to any logging activation - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 62
Multi Event Count Increment Log OEM Codes Displays information of Multi Event Count Increment. Enable or Disable the logging of EFI Status Codes as OEM Codes. Enable or disable the converting of EFI Status Codes to Standard Smbios Types. Enabled Disabled Enabled Disabled Convert OEM Codes NOTE: - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 63
Boot Option Menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable. By default, the server searches for boot devices in the following order: 1. Hard drive 2. UEFI device 3. Optical disc drive - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 64
Boot Manager Menu The Boot manager menu allows you to specify the boot-up drive. BIOS setup will display an error message if the drive(s) specified is not bootable. Parameter Built-in EFI Shell Description Press Enter to configure the device - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 65
made and close the BIOS setup. Saves changes made in the BIOS setup. Discards all changes made in the BIOS setup Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 66
diagnosing any system problems. Memory test failed. Incorrect memory size shown or repeated during POST. 1. 2. 1. 2. 3. 1. 2. 1. 2. 3. 4. See "Memory" Main board Insert the memory modules in the DIMM sockets properly, then reboot the system. Memory module. Main board. Enter BIOS Setup and load - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 67
BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems good disc. Ensure the CD/DVD-ROM driver is installed properly. CD/DVD-ROM drive. output. 1. 2. 3. 4. Video and Monitor Video memory test failed. Video adapter failed. 1. 2. 3. - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 68
3. 4. Printer problems. 1. Make sure that the LPT# or COM# you test is the same as the setting in BIOS Setup. Loop-back. Main board. Ensure the printer driver is properly installed. Refer to the printer service manual. Printer. Printer cable. Main board. Refer to the service manual for the printer - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 69
Codes BIOS Beep Codes Table PEI Beep Codes # of Beeps 1 1 2 3 3 4 4 7 Description Memory not Installed. Memory was BIOS becomes corrupt the boot block can be used to restore the BIOS to a working state. To restore your BIOS, please follow the instructions listed below: Recovery Instruction - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 70
Figure 300-03 66 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 71
disk, here we use FAT disk and set recovery jumper. Then system would enter BIOS Setup Menu. You may see the page as the following figures shows. 5 6 Enter "Proceed with flash update" page, the system would recover the BIOS image automically. When recovery process is completed, reset the system. 67 - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 72
Messages List BIOS POST error message list PEI Phase Status Code Progress Code 0x10 0x11 Pre-memory CPU initialization is started Pre-memory CPU initialization (CPU module specific) Pre-memory CPU initialization (CPU module specific) Pre-memory CPU initialization (CPU module specific) Pre-memory - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 73
Installation of the South Bridge Runtime Services CPU DXE initialization is started CPU DXE initialization (CPU module specific) CPU DXE initialization (CPU module specific) CPU DXE initialization (CPU module specific) CPU DXE initialization (CPU module specific) PCI host bridge initialization North - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 74
DXE initialization codes Boot Device Selection (BDS) phase is started Driver connecting is started PCI Bus initialization is started PCI Bus Codes section below) Ready To Boot event Legacy Boot event Exit Boot Services event Runtime Set Virtual Address MAP Begin Runtime Set Virtual Address MAP End - Acer AT110 F2 | Acer AT110 F2 Service Guide - Page 75
or "Error Symptoms List" on page 60. If you still cannot solve the problem, continue with this check: 1. Check the power supply voltages. If the voltages are , remove or disconnect the following, one at a time: 10. Non-Acer devices External devices Any adapter card (modem card, LAN card or video