Apple MB230LL/A Features Guide - Page 23
Tips and Troubleshooting, The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
UPC - 885909268375
View all Apple MB230LL/A manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 23 highlights
Tips and Troubleshooting 5 5 Most problems with iPod shuffle can be solved quickly by following the advice in this chapter. The 5 Rs: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesn't help, read on for solutions to specific problems.  Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on again.  Retry with a different USB port if you cannot see iPod shuffle in iTunes.  Restart your computer, and make sure you have the latest software updates installed.  Reinstall iTunes software from the latest version on the web.  Restore iPod shuffle. See "Updating and Restoring iPod shuffle Software" on page 26. If iPod shuffle won't turn on or respond  If the status light blinks orange when you press a button, the iPod shuffle buttons are disabled. Press and hold Play/Pause (') for about three seconds, until the status light blinks green.  Connect iPod shuffle to a high-power USB port on your computer. Your iPod shuffle battery may need to be recharged.  Turn iPod shuffle off, wait five seconds, and then turn it on again.  You may need to restore iPod shuffle software. See "Updating and Restoring iPod shuffle Software" on page 26. 23