Asko W4114CW Use and Care Guide English - Page 41

Problem/error Cause What to do? There are traces • The laundry was very greasy. of grease (or grease rolls) on the clothes. • Wash the laundry again. When your laundry is this heavily soiled, add more washing powder or use a liquid detergent in combination with a more powerful (longer) program. There are still stains on the laundry. • You used bleach-free liquid • Use a detergent that contains bleach. detergent or powder detergent for coloured laundry. • You selected an unsuitable program. • Use special stain removers. There are white • This is not due to poor rinsing residues of by your washing machine, washing powder on but rather due to phosphate- the laundry. free detergents which contain ingredients (zeolites) for water softening. These ingredients may be deposited on the laundry. • Immediately rinse the laundry again. • Use liquid detergents that do not contain zeolites. • Try removing any residues with a brush. There is powder detergent left in the main wash compartment of the detergent compartment. • Water pressure not high enough. • Clean the net on the water supply hose. • Some washing powders may stick strongly to the detergent compartment if it is empty. • Choose higher water level or extra rinse (see "Step 6 / Choose program settings"). • Wipe the detergent compartment before adding the powder detergent. There is conditioner left in the conditioner compartment of the detergent compartment. • Plug cap is not positioned correctly or it is clogged. • Make sure the plug cap in the conditioner compartment of the detergent compartment is positioned correctly. • Clean the plug cap (see chapter "CLEANING AND MAINTENANCE / Cleaning the detergent compartment"). Odour in the washing machine drum. • Residues of fabric, washing • Check if the filter is clean. detergent, and conditioner in the filter. • Development of germs and bacteria. • Choose a self-cleaning (Drum Cleaning) program (see "STEP 5: Choose the program"). Machine is moving • Feet not adjusted correctly. during operation. • Level the feet (see chapter "INSTALLATION AND CONNECTION / Adjusting the feet"). • Transport bolts not removed. • Remove the transport bolts (see chapter "BEFORE USING THE APPLIANCE FOR THE FIRST TIME / Transport protection"). Machine is moving • Unevenly distributed laundry during spinning. or not enough laundry. • The washing machine will automatically decrease the spin speed if vibration is too strong. • Increase the amount of laundry in the washing machine and restart the program (see "STEP 7: Start the wash / Adding or removing laundry after the start of the program"). Noisy (loud) drain pump • Drain pump filter is clogged. • Filter housing and drain pump impeller are clogged. • Make sure the drain pump filter is clean. • Make sure the filter housing is clean. (See chapter "CLEANING AND MAINTENANCE/ Cleaning the filter") Customer Care Center, 1-800-898-1879, www.askona.com 41