Asko W6424 User manual 80 888 69 Asko W6424 EN - Page 25

Troubleshooting The washer door will not open 1. Check that the main power switch is on. 2. Is there power? Check your home's fuses (circuit breakers). The washer door cannot be opened with the door opening button (with the key symbol) if the power is off. If nothing else works, the washer door can be opened as follows: Caution! The door may only be opened manually if the electric power is cut and the machine has been drained of water. A First, empty the water from the washing machine. If the Drain program cannot be run, the machine must be drained manually. See "Cleaning the trap and the drain pump" in the "Care and maintenance instructions" chapter. B Ensure that the main power switch is turned off and that the plug has been removed from the wall socket. C Take the emergency door opening tool and place it in the gap on the right side of the washer door lock. This tool is found in the enclosed plastic bag. D Push the tool upward to open the washer door. The machine will not start 1. Is the washer door properly closed? Push it firmly. 2. Is there power? Check the house fuses. 3. Check that you have not selected Delayed Start. To cancel Delayed Start, press the Start/Stop button for three seconds. If in the future the washer door does not open when the wash program has finished, call the Customer Care Center. Customer Care Center 25 1-800-898-1879 www.askousa.com