Asko W6424 User manual 80 888 69 Asko W6424 EN - Page 26

Troubleshooting Error messages If an error occurs during the program, a message is shown on the display. To exit the message after taking action, turn the machine off and then back on. The error messages that may be shown in the display are: F10 Overfilling 1. Shut off the water tap. 2. See "Drainage error". F11 Drainage error Check: • that no objects are stuck in the drainage hose outlet. • that the drain pump is not blocked by foreign objects. Clean the pump. See the "Care and maintenance instructions" chapter. • that there are no kinks in the drainage hose. After taking action, run the Drain program or press the Door Opening button (key symbol) to empty the machine. If this does not resolve the problem, call the Customer Care Center. F12 Water Inlet Fault Check: • that the tap on the water pipe is open. • that the filter in the machine's water intake is not blocked. Action: 1. Shut off the water tap. 2. Unscrew the hose. 3. Clean the filter in the intake valve on the machine. 4. Screw the hose back on. 5. Turn on the tap. 6. Run the program again to check whether the error has been fixed. 7. If this does not resolve the problem, call the Customer Care Center. 26 Customer Care Center 1-800-898-1879 www.askousa.com