Asus DSL-N10S_B DSL-N10SB Manual for the English - Page 40

Troubleshooting

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5 Troubleshooting Troubleshooting This troubleshooting guide provides solutions to some common problems that you may encounter while installing or using the ASUS Wireless Router. These problems require simple troubleshooting that you can perform by yourself. Contact the ASUS Technical Support if you encounter problems not mentioned in this chapter. Problem The client cannot establish a wireless connection with the router. Action Out of Range: • Put the router closer to the wireless client. • Try to change the channel settings. Authentication: • Use wired connection to connect to the router. • Check the wireless security settings. Cannot access the Internet via wireless LAN adapter. Cannot find the router: • Insert a pointed blunt object in the Reset hole at the right side for more than five seconds. • Check the setting in the wireless adapter such as SSID and encryption settings. • Move the router closer to the wireless client. • Ensure that the wireless adapter is connected to the correct wireless router. • Ensure that the wireless channel in use conforms to the channels available in your country/area. • Check the encryption settings. • Ensure that the ADSL or Cable connection is correct. • Retry using another Ethernet cable. 40 DSL-N10S Chapter 5: Troubleshooting

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40
DSL-N10S
Chapter 5: Troubleshooting
5
Troubleshooting
Troubleshooting
This troubleshooting guide provides solutions to some common problems that
you may encounter while installing or using the ASUS Wireless Router. These
problems require simple troubleshooting that you can perform by yourself. Contact
the ASUS Technical Support if you encounter problems not mentioned in this
chapter.
Problem
Action
The client cannot establish a
wireless connection with the
router.
Out of Range:
Put the router closer to the wireless client.
Try to change the channel settings.
Authentication:
Use wired connection to connect to the
router.
Check the wireless security settings.
Cannot find the router:
Insert a pointed blunt object in the Reset
hole at the right side for more than five
seconds.
Check the setting in the wireless adapter
such as SSID and encryption settings.
Cannot access the Internet
via wireless LAN adapter.
Move the router closer to the wireless client.
Ensure that the wireless adapter is
connected to the correct wireless router.
Ensure that the wireless channel in use
conforms to the channels available in your
country/area.
Check the encryption settings.
Ensure that the ADSL or Cable connection
is correct.
Retry using another Ethernet cable.