Asus DSL-N10S_B DSL-N10SB Manual for the English - Page 41

Problem, Action, When ADSL Modem Link

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Problem Internet is not accessible. • • When ADSL Modem "Link" • light is ON (not blinking), this • means Internet Access is possible. • • • • If the ADSL "LINK" light blinks • continuously or stays off, Internet access is not possible • - the Router is unable to establish a connection with the ADSL network. • Network name or encryption • keys are forgotten. • Action Check the status indicators on the ADSL modem and the wireless router. Ensure that the WAN LED on the wireless router is ON. If the LED is not ON, change the cable and try again. Restart your computer. Refer to the Quick Start Guide of the wireless router and re-configure the settings. Check if the WAN LED on the wireless router is ON. Check the wireless encryption settings. Check if the computer can get the IP address (via both wired network and wireless network). Ensure that your web browser is configured to use the local LAN, and is not configured to use a proxy server. Ensure that all your cables are all properly connected . Disconnect the power cord from the ADSL or cable modem, wait a few minutes, then reconnect the cord. If the ADSL light continues to blink or stays OFF, contact your Internet service provider. Try setting up the wired connection and configuring the wireless encryption again. Insert a pointed blunt object in the Reset hole at the right side of the wireless router for more than five seconds. Chapter 5: Troubleshooting DSL-N10S 41

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41
Chapter 5: Troubleshooting
DSL-N10S
Problem
Action
Internet is not accessible.
•
Check the status indicators on the ADSL
modem and the wireless router.
•
Ensure that the WAN LED on the wireless
router is ON. If the LED is not ON, change
the cable and try again.
When ADSL Modem “Link”
light is ON (not blinking), this
means Internet Access is
possible.
•
Restart your computer.
•
Refer to the Quick Start Guide of the
wireless router and re-configure the settings.
•
Check if the WAN LED on the wireless
router is ON.
•
Check the wireless encryption settings.
•
Check if the computer can get the IP
address (via both wired network and
wireless network).
•
Ensure that your web browser is configured
to use the local LAN, and is not configured
to use a proxy server.
If the ADSL “LINK” light blinks
continuously or stays off,
Internet access is not possible
- the Router is unable to
establish a connection with
the ADSL network.
•
Ensure that all your cables are all properly
connected .
•
Disconnect the power cord from the ADSL
or cable modem, wait a few minutes, then
reconnect the cord.
•
If the ADSL light continues to blink or stays
OFF, contact your Internet service provider.
Network name or encryption
keys are forgotten.
•
Try setting up the wired connection and
configuring the wireless encryption again.
•
Insert a pointed blunt object in the Reset
hole at the right side of the wireless router
for more than five seconds.