Autodesk COMBUSTION-4 Network Guide - Page 36

6 Networking Quick Start and Troubleshooting Cause Solution The key code was A server code generated by the AdLM obtained prior Admin program prior to TCP/IP setup setting up TCP/IP. will be invalid. Key codes generated with invalid server codes will also be invalid. Regenerate the server code after TCP/IP configuration and obtain a new key code. The "@" symbol prefix limits the license server search. If the license server hostname is prefixed with an @ symbol (for example: @paradise), combustionwill only poll that license server for a license. You can specify a list of hosts names, each prefixed with @ and separated with a semicolon, to create an exclusive group from which a workstation can pull licenses. For example, if ACADSERVER is set to @ paradise; @island; @birdcage, combustion will only be able to pull licenses from the AdLM servers running on paradise, island, or birdcage even if there are other AdLM servers running on the same subnet. The AdLM server(s) is(are) out of licenses. If all licenses authorized on an AdLM server are in use, it will not allow additional workstations to start combustion. You can use AdLM Query or AdLM Report to view license utilization on AdLM servers. A license resource To check if a license resource file is in file may be use for a particular AdLM server, preventing a double-click the AdLM icon in Windows workstation or Control Panel and click the Settings user from button. If a license resource file is in use, obtaining license the file name and path will be listed in access. the Settings dialog box. Network routers are not configured for TCP/IP. Routers must be configured to route or bridge IP packets and pass UDP/TCP port data. AdLM uses UDP and TCP port number 1422. If routers are configured to route IP packets, the ACADSERVER environment variable setting is required on workstations residing on the remote side of the router. Cause Solution The TCP/IP If routers are used, their TCP/IP gateway is not set. addresses must be entered as a gateway on the IP Address tab in the Microsoft Control Panel TCP/IP Setup dialog box on all workstations, file servers, and AdLM servers. If you cannot ping any systems on the remote side of a router, it is an indication that the router has not been entered as a gateway. The server code has changed. AdLM authorization codes are tied to the server code that is displayed when you run AdLM Admin. You must generate the server code on the machine that is the license server as the code will be unique to each machine. Hardware or network changes can cause the server code to change on a machine. If a new network card is installed or the system board is changed, check the server code for change. Updating the hostname or IP address of an AdLM server can also cause the server code to change. If the Server code changes, you must obtain a new network authorization code from the Autodesk Registration and Authorization office, based on the new server code. 32