Belkin ME1002-NB User Manual - Page 85
source. This may force the modem to properly recognize the Router.
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Troubleshooting Problem: 1 • The Quick Installation Software completed installation, but my web browser doesn't work. • I am unable to connect to the Internet. The Router's "WAN" light is 2 off and the "Connected" light is blinking. Solution: 3 If you cannot connect to the Internet, the "WAN" light is off, and the "Connected" light is blinking, the problem may be that your modem and 4 Router are not connected properly. 1. Make sure the network cable between the modem and the Router 5 is connected. We strongly recommend using the cable that was 6 supplied with your DSL or cable modem for this purpose. The cable should be connected at one end to the Router's "Internet/WAN" port, and at the other end to the network port on your modem. 2. Unplug the DSL or cable modem from its power source for three 7 minutes. After three minutes, plug the modem back into its power source. This may force the modem to properly recognize the Router. 8 3 Unplug the power to your Router, wait 10 seconds, and then reconnect the power. This will cause the Router to reattempt 9 communication with the modem. If the "WAN" light on the Router is not lit after completing these steps, please contact MyEssentials Technical Support at 10 866-761-4608. 4. Try shutting down and restarting your computer. section 81