BenQ PU9730 DLP Projector User Manual

BenQ PU9730 DLP Projector Manual

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  • BenQ PU9730 DLP Projector | User Manual - Page 1
    PU9730 / PW9620 /PX9710 Digital Projector BenQ User Manual
  • BenQ PU9730 DLP Projector | User Manual - Page 2
    Table of Contents Important safety instructions 4 Overview 7 Shipping contents...7 Projector exterior view 8 Front and upper side to screen trigger...23 Connect to external digital transmitter 24 Using the projector 25 Preparations...25 Turning the orojector on or off 26 Selecting an
  • BenQ PU9730 DLP Projector | User Manual - Page 3
    browser 65 Projector Status...65 Alert mail setup...66 Crestron control page...67 Troubleshooting...69 Indicator messages...69 Common problems and solutions...70 Tips for troubleshooting...70 Image problems...70 Lamp problems...71 Remote control problems...71 BenQ ecoFACTS
  • BenQ PU9730 DLP Projector | User Manual - Page 4
    purchase of this quality BenQ projector. For the best results, please read this manual through carefully as it is your guide through the control menus and operation. Important safety instructions 1. Please read this user manual before you operate your projector. Keep this manual in a safe place for
  • BenQ PU9730 DLP Projector | User Manual - Page 5
    Do not place liquids near or on the projector Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. 12. This projector is capable of displaying inverted images for ceiling mount
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    no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel. 14. When you think service or repair is required, take the projector only to a suitably qualified technician. Please keep the original packing for possible
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    card is only supplied in some specific regions. Please consult your dealer for detailed information. Projector without lens Remote Without AA batteries Warranty card User manual CD Quick start guide Power cable VGA cable Color wheel Anti-Theft Screw Wired Remote cable Lens Hole Cap 7
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    view 2 1 3 5 4 10 6 5 9 8 7 Rear and upper side view 11 1. Front IR sensor 2. Color wheel door 3. Lens release button 4. LED Indication 5. Foot for adjusting projector level 6. AC power switch 7. AC inlet 8. IO panel 9 Control panel 10.Air intake and filter 11. Rear IR sensor 12. Air exhaust
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    YPbPr/YCbCr output signal with BNC type input terminal. • RS-232 Standard 9-pin D-sub interface for connection to PC control system and projector maintenance. • TRIGGER 3.5mm mini earphone jack, employs 350mA display relay to provide 12(+/-1.5)V output and short circuit protection. • USB Maintenance
  • BenQ PU9730 DLP Projector | User Manual - Page 10
    English Control panel and functions • POWER Press to power on/off your projector. • SOURCE Press to select video source including HDMI, DVI, VGA, Component/BNC Composite, DisplayPort or HD Connect. • AUTO Press to execute auto signal sync. • ASPECT
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    control and functions • ON Press to power projector. • OFF Press to power off projector. • FOCUS +/Press to adjust focus lamp mode. • 3D MODE Press to display 3D setup menu. • INFO. Press to display SERVICE menu. • LIGHT Press to open backlight of remote controller. • CLEAR: Not available with this
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    Notes on remote controller operation • Some environment factor may hamper the operation of remote controller. If so, point remote controller at the projector and repeat the operation again. • In case the effective range of the remote controller is shortened or stops functioning, please replace the
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    car. • Dispose of used batteries according to the battery manufacturer's instructions and local environment regulations for your region. • If the remote control battery leakage. Connecting to the projector If the path between the remote control and the projector is obstructed or remote control
  • BenQ PU9730 DLP Projector | User Manual - Page 14
    , be sure to remove the lens cap from the back of the optional lens before installing the optional lens into the projector. Failure to do so will cause damage to the projector. Installing or removing the optional lens Installing the new lens 1. Remove the lens cap. 2. Insert the Lens with arrow mark
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    , the existing lens will be disengaged. 2. Pull out the existing lens slowly. Note: • Do not shake or place excessive pressure on the projector or the lens components as the projector and lens components contain precision parts. • Before removing or installing the lens, be sure to turn off the
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    behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location. *Set Ceiling Rear after you turn the projector on. 70cm * To set the projector position: Press MENU and then press ◄/► to select ALIGNMENT menu. Press
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    the wall or screen. The largest the image can be is 500 inches (12.7 m) when the projector is about 1028 inches (26.11 m) from the wall or screen. Projector bottom Distance (A) Lens center SCREEN Height (B) PU9730 Diagonal (inch) 40 50 60 80 100 120 150 180 200 300 400 500 (m) 1.02 1.27
  • BenQ PU9730 DLP Projector | User Manual - Page 18
    English PW9620 Diagonal (inch) 40 50 60 80 100 120 150 180 200 300 400 500 (m) 1.02 1.27 1.52 2.03 2.54 3.05 3.81 4.57 5.08 7.62 10.16 12.70 Screen Size Width (inch) 34 42 51 68 85 102 127 153 170 254 339 424 (m) 0.86 1.08 1.29 1.72 2.15 2.58 3.23 3.88 4.31 6.46 8.62 10.77 Height(B) (inch)
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    on a solid, level surface. Serious injury and damage can occur if the projector is dropped. • Do not use the projector in an environment where extreme temperature occurs. The projector must be used at temperatures between 41 degrees Fahrenheit (5 degrees Celsius) and 104 degrees Fahrenheit (40
  • BenQ PU9730 DLP Projector | User Manual - Page 20
    English Lens shift adjustable range The adjustable range for lens shift is tabulated below and subject to the conditions listed. Note: The drawings below apply to the standard lens only. Desk-FrontProjection Vertical Shift Max 0.5V Height of projected image 1V CeilingMount-FrontProjection HD
  • BenQ PU9730 DLP Projector | User Manual - Page 21
    are firmly fitted to the equipment jacks. Note that all cables shown in the following connection diagrams may not be supplied with the projector (See "Shipping contents" on page 7 Shipping contents). Most cables are commercially available from electronics stores. Connect to PC You may connect a PC
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    network control with shared LAN (network control) and HD Connect. • RS-232 (RS-232c control) Your projector supports RS-232c serial control,You may connect the projector to a PC with standard 9-pin serial cable (straight through wire) for remote control. • Wired controller If the remote controller
  • BenQ PU9730 DLP Projector | User Manual - Page 23
    English Connect to screen trigger You may connect a projector screen or other 12V trigger device to the projector and turn on trigger output in OSD Control->Trigger.The trigger port supplys the 12 V signal after the projector is powered on. After the projector is powered on it outputs 12V signal be
  • BenQ PU9730 DLP Projector | User Manual - Page 24
    digital transmitter to send video, RS-232, LAN signal to projector with single RJ-45 cable. If the optional digital transmitter supports IR remote controller I/O, you may also send IR remote controller signal to PU9730/PW9520/PX9610 projector using the same RJ-45 cable. VGA Cable DVD Player DVD
  • BenQ PU9730 DLP Projector | User Manual - Page 25
    turn all of the connected equipment on. 2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector. 3. Plug the power cable into a wall power outlet and turn the wall switch on. Note: Please use the original accessories (e.g. power cable) only with the
  • BenQ PU9730 DLP Projector | User Manual - Page 26
    warming up. 5. If any of the LEDs remain flashing or blink there may be a problem with the start up. Please refer to the Troubleshooting section page 69 Troubleshooting. Note If you attempt to re-start the projector shortly after shutdown, the fans may run for a few minutes to cool down. Press Power
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    attempt to reconnect with the input source which was in use when the projector was last shut down. The Input Source can be selected from the projector's control panel or from the remote control. Refer to the following guide to select the desired input source 1. Press INPUT key on the remote control
  • BenQ PU9730 DLP Projector | User Manual - Page 28
    English Using the menus The projector is equipped with multilingual On-Screen Display (OSD) for making various adjustment and settings, below is the overview of the OSD menu. To use the
  • BenQ PU9730 DLP Projector | User Manual - Page 29
    image position The projected image position and Size can be adjusted manually from the control panel or the remote control unit. Refer to the following guides to adjust Picture Position manually. 1. Press the LENS SHIFT key on the projector in any direction or LENS SHIFT key on the remote control
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    English Adjusting the projection angle There are three adjuster feet on the bottom of the projector, these can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection
  • BenQ PU9730 DLP Projector | User Manual - Page 31
    English Correcting picture distortion When the image is projected either from the top or from the bottom towards the screen at angle, the image becomes distorted trapezoidally. Keystone function in the ALIGNMENT>Keystone can be used to correct trapezoidal distortion, press ◄/► button to correct
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    to shut it down correctly to avoid damage or unnecessary wear and tear to the projector. Refer to the following guide to turn the projector Off. • Do not unplug the power cable from the wall outlet or projector when the projector is powered on, it may cause damage to the AC IN connector of the
  • BenQ PU9730 DLP Projector | User Manual - Page 33
    you make image adjustments and change various settings. Navigating the OSD You can use the remote control or the buttons on the top of the projector to navigate and make changes to the OSD.The following illustration shows the corresponding buttons. 1. To open the OSD, press the Menu button on the
  • BenQ PU9730 DLP Projector | User Manual - Page 34
    English On-Screen Display (OSD) menus Use the following illustrations to quickly find a setting or determine the range for a setting. Please note that the on-screen display (OSD) menus vary according to the signal type selected. Main menu DISPLAY PICTURE 34 Source Test Pattern Color Space Input
  • BenQ PU9730 DLP Projector | User Manual - Page 35
    English Main menu PICTURE LAMP Sharpness Noise Reduction Aspect Ratio Overscan VGA Setup Auto Sync Mode Sub-menu Trim Red Gain Green Gain Blue Gain Hue Red Green Blue Cyan Magenta Yellow Saturation Red Green Blue Cyan Magenta Yellow Gain Red Green Blue Cyan Magenta Yellow
  • BenQ PU9730 DLP Projector | User Manual - Page 36
    Main menu LAMP ALIGNMENT CONTROL Sub-menu Power Normal Eco Custom Power Level High Altitude On Off Lamp 1 Status Lamp 2 Status Projector Installation Front Table Rear Table Front Ceiling Rear Ceiling Up + Front Down + Front Lens Control Zoom Focus Shift V Shift H Lens Memory
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    English Main menu CONTROL SERVICE RS232 Startup Logo Trigger Auto Search Dynamic Black 3D Box Native On Off On Off 3D Format Off Auto Side by Side Top/Bottom Frame Sequential DLP Link On Off 3D Swap Normal Reverse 3D 24Hz Display 96Hz 144Hz Language English, Deutsch, Españ
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    PC or media device. HD Connect This is the terminal to input uncompressed high-definition video (HD) via RJ-45 cable. • Test Pattern The projector features a set of test patterns for installation and adjustment. Select the test pattern function in OSD or press the TEST PATTERN button on your remote
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    screen. You can select background color to blue, black or white. • Auto Sync Adjust Set up auto sync options as below. Auto: The projector remembers the last 10 signal sources. This Auto option enables the projector to select the last signal source. Always: Execute auto sync function every time. 39
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    English OSD menu - PICTURE DISPLAY Dynamic • Picture Mode Press ◄► arrow key to select display mode. Dynamic: Output in the highest brightness for application that requires higher brightness Presentation: Display the best image effect for presentation or static image projection. Cinema: Display
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    English • Color Press ◄► arrow key to adjust color temperature of image. • Sharpness Press ◄► arrow key to adjust values of high frequency details. • Noise Reduction Press ◄► arrow key to adjust noise of projection image. This function helps eliminating image noise caused by interlaced scanning
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    Level: You can set lamp power at 75-100% to normal mode for fine tuning image projection. This function helps for fast installation of multiple projectors and regular maintenance. • High Altitude You can use this function to turn the option to ON for switching the cooling setting if the project is
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    can enable this function by setting it to ON and have the cooling fan operate at a higher speed to control the internal temperature of the projector. Note: An area is considered high altitude when it is above 5000 feet. • Custom Power Level Press ◄► arrow key to customize lamp output power in
  • BenQ PU9730 DLP Projector | User Manual - Page 44
    to display lens memory list, press ▲▼ arrow key to select desired memory, press Enter key again to retrieve and load the saved lens settings.The projector can keep 10 groups of lens settings.The memory position with lens settings will be marked in a different color and you can select only those
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    from the position and cancel the deletion. Caution: Please execute the Center Lens function every time a lens is installed to ensure that the projector memorizes the exact lens settings. • Center Lens This function calibrates the lens, for the lens memory and positions it to the predefined center
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    ECO or Network mode, please make sure that the standby mode is set to proper setting. • Auto Power off The default setting is Off.The projector powers off automatically after 20 minutes without input signal when set to On. • Direct Power on The default setting is Off.The
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    domain assigns an IP address to the projector. That is, the IP address is displayed in the address window instead of being entering manually. Otherwise, the domain does not or Channel:You can send RS-232 control commands to your projector through the RS-232 port or external digital transmission box
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    HDMI 1.4a 3D signal sent to the projector through digital transmitter Side by Side: Set 3D format to Side by Side manually. This option applies to HDMI input signal Frame Sequential: Set input format to Frame Sequential. DLP Link: Select to disable or enable DLP Link sync. 3D Swap: Set 3D Swap to
  • BenQ PU9730 DLP Projector | User Manual - Page 49
    English Caution: The projector supports DLP Link and 3D IR sync. After 3D mode is enabled, you can sync the signal of 3D glasses with both built-in DLP Link and external 3D IR transmitter or close the former and rely on the latter for 3D signal sync. Please remember: • People with the following
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    of lamp 2. After replacing a new lamp the hour counter resets to zero. • Power On Time Display operation hours of the projector. • Blue Only The projector displays a blue color screen with this option to help maintenance personnel inspect images. For further information on using functions, please
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    projector except the lamp. Contact your dealer or local customer service center if the projector fails to operate as expected. Cleaning the projector case Before you attempt to clean the case, turn the projector range for the projector. Please refer to the Spec. page in this manual or consult your
  • BenQ PU9730 DLP Projector | User Manual - Page 52
    a new one IMMEDIATELY after the projector has cooled down. (Follow carefully the instructions in the Lamp Replacement section of this manual.) Continuous use of the lamp of the projector except those who are authorized trained technicians and who are familiar with projector service. Inappropriate
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    water might splash on it, children can reach it, near or above heat sources, or near flammable materials. • Do not insert your hand into the projector when the lamp is removed. If you touch the optical components inside, it could cause blurred images. • Please be careful to not over-tighten the
  • BenQ PU9730 DLP Projector | User Manual - Page 54
    wheel is optional. To replace the color wheel (located under the lamp cover adjacent to lamp 1) refer to the following guide. 1. Turn the power off and disconnect the projector from the power outlet.Turn off all connected equipment and disconnect all other cables. 4. Lift the color wheel in the
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    time for filters varies with the environment. Please check the filter regularly to get the best projector performance. Caution: A dirty filter impedes volume of air flowing into the projector which, in turn, leads to system protection enabling or component damage caused by overheating. Please check
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    mini din) Lan (RJ-45) Control and Service Wired Remote (φ3.5mm stereo min jack) RS-232C PU9730 0.67", 1-DLP Chip WUXGA PW9620 0.65", 1-DLP Chip WXGA 1 1 1 1 1 1 X1(DC 12V Output) 1 1 1 1 PX9710 0.7", 1-DLP Chip XGA USB (Type B) for service 1 Power Requirement AC 110 - 240V, 50/60Hz
  • BenQ PU9730 DLP Projector | User Manual - Page 57
    English Dimension 57
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    English Timing chart The following table shows compatible signal types, their resolution and frequency refresh rates. Horizontal: 15kHz, 31kHz to 90 kHz,Vertical: 50 Hz to 85 Hz PC timing Signal Type Resolution Frame Rate 640x480 59.94 Component BNC VGA DVI-D RGBHV YUV RGBHV YUV V V V
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    V V V V V V V V V DisplayPort V V V V V V V V V V V V V V V V 3D supported timing Signal Type Resolution Frame Rate 640x480 59.94 Frame Packing Side by Side Top / Bottom 848x480 47.95 848x480 59.94 1024x768 60 1280x720
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    60 Frame Packing Side by Side Top / Bottom V V V V V V V V V V V V Fram Sequential V V V V V V • An image with higher or lower resolution than the projector's native resolution will be compressed. • Some Sync on Green signals may not be displayed correctly. • Signals other than those
  • BenQ PU9730 DLP Projector | User Manual - Page 61
    English RS232 command control Function Type Description ASCII Power Source Selection Write Write Read Write Write Write Write Write Write Read Write Write Write Read Write Write Read Write Write Read Write Write Read Write Write Picture Setting Read Write Write Write Write Read Write Write
  • BenQ PU9730 DLP Projector | User Manual - Page 62
    Write Read Digital Zoom In Digital Zoom out Auto Projector Position-Front Table Projector Position-Rear Table Projector Position-Rear Ceiling Projector Position-Front Ceiling Projector Position-up Front Projector Position-down Front Projector Position Status Quick auto search on Quick auto search
  • BenQ PU9730 DLP Projector | User Manual - Page 63
    English Read Write Write Read Write Write Read Write Write Read Write Write Write Write Write Write Write Write Write Write Write Write Miscellaneous Write Read Write Read Model Name Blank On Blank Off Blank Status Freeze On Freeze Off Freeze Status Menu On Menu Off Menu Status Up Down Right Left
  • BenQ PU9730 DLP Projector | User Manual - Page 64
    the projector for networking DISPLAY Direct Power On Caution: Please set DHCP option to Off and select Apply to activate it.The DHCP service assigns an IP address and settings.The IP address, Subnet and Gateway options will be dimmed and not available for selection. If the LAN does not support DHCP
  • BenQ PU9730 DLP Projector | User Manual - Page 65
    : Crestron compatible network browser control page PJLink: This page lets you set up a security password for PJLink connection. Projector Status The following illustrates a projector with IP address "192.168.0.100": System Model Name Software Version System Status Display Source Lamp 1 Hours Lamp
  • BenQ PU9730 DLP Projector | User Manual - Page 66
    Set up sender's email address. : Set up recipient's email address. : Set up CC recipient's email address. : Set up projector name or ID : Set up installation location of projector. :Accept settings.Press this button to save the changes made. : Send test email to validate your settings. The reminder
  • BenQ PU9730 DLP Projector | User Manual - Page 67
    's home page to display its control page in a new tab. Power: Press to power on or off your projector. Source List: Switch among list of available projector input signal sources. Press the ▲ (at top of screen) or ▼ (at bottom of screen) arrow key to scroll through the list. Image adjust options
  • BenQ PU9730 DLP Projector | User Manual - Page 68
    relevant manuals for detailed setup steps. Info: Display current projector status and Creston settings. Control your projector with projectors with genuine commands. A projector featuring PJLink functions can be controlled with standard commands regardless of who made it. This product supports
  • BenQ PU9730 DLP Projector | User Manual - Page 69
    English Troubleshooting Indicator messages Several indicator messages are used by the projector to alert users of problems with setup or system error.The LEDs on top cover of the projector are as below illustration. Power LED indicator SHUTTER TEMP LAMP 2 LAMP 1 STATUS POWER LED display Close
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    back and go to the next step. Keep a record of the steps you take when troubleshooting: The information may be useful when calling for technical support or for passing on to service personnel. Image problems Problem: No image appears on the screen 1. Verify the settings on your notebook or desktop
  • BenQ PU9730 DLP Projector | User Manual - Page 71
    the lamp recently, try resetting the lamp connections. 5. Replace the lamp module. 6. Remove the lens cap. 7. Put the old lamp back in the projector and have the projector serviced. Problem:The lamp goes off 8. Power surges can cause the lamp to turn off. Press the power button twice to turn off the
  • BenQ PU9730 DLP Projector | User Manual - Page 72
    further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at
  • BenQ PU9730 DLP Projector | User Manual - Page 73
    contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most is not liable for the termination of the said content and services. In addition, BenQ is not involved in any transactions you conduct in the websites
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PU9730 / PW9620 /PX9710
Digital Projector
BenQ User Manual