Bissell ProHeat Pet Upright Carpet Cleaner 1799 User Guide - Page 14

Troubleshooting

Page 14 highlights

Troubleshooting WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem The light is not illuminating on the front of the machine. Possible causes Machine power switch is not to turned ON ( I ). Remedies Turn on the power switch. Reduced spray or no spray Bladder may be empty. Refill bladder with hot tap water. Filter may be clogged. Clean out flow indicator filter, page 13. Tanks may not be seated properly. Turn power OFF (O); remove & reseat tanks. Pump may have lost prime. Turn power OFF (O); after 1 minute turn ON and press trigger. Pump belt may be broken. Turn on the machine and check to see that the DirtLifter PowerBrush turns. DirtLifter® PowerBrush does not turn Brush belt or pump belt is off or broken. Turn the machine OFF (O) and unplug from the outlet. To check if the brush belt or pump belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the belt access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken, please visit bissell.com for replacement part information. Cleaner not picking up solution ReadyTools dial may be on the Set ReadyTools dial to the proper wrong setting for the cleaning job. setting, depending on how you are using your machine. Nozzle window may not be properly attached. Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the nozzle window are snapped into the mating slots in the main housing. 2-in-1 tank lid is not properly installed. Re-install lid; refer to page 8. 2-in-1 tank is not properly seated. 2-in-1 tank must be firmly seated to function; remove and reseat 2-in-1 tank. Poor tool position. (Hand held attachments only). Adjust angle; apply more downward pressure. 2-in-1 Tank has picked up maximum dirty water. Empty 2-in-1 tank, refer to page 12. 14 www.BISSELL.com

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14
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
The light is
not illumi-
nating on the
front of the
machine.
Machine power switch is not to
turned ON ( I ).
Turn on the power switch.
Reduced
spray or
no spray
Bladder may be empty.
Refill bladder with hot tap water.
Filter may be clogged.
Clean out flow indicator filter, page 13.
Tanks may not be seated properly.
Turn power OFF (O); remove &
reseat tanks.
Pump may have lost prime.
Turn power OFF (O); after 1 minute
turn ON and press trigger.
Pump belt may be broken.
Turn on the machine and check to
see that the DirtLifter PowerBrush
turns.
DirtLifter®
PowerBrush
does not turn
Brush belt or pump belt is off or
broken.
Turn the machine OFF (O) and unplug
from the outlet. To check if the brush
belt or pump belt has broken, you will
need a flat head screwdriver. Insert the
blade end into the lower slot of the belt
access door to release the lower snap. If
necessary, insert the blade end into the
upper slot to release the upper snap.
Examine the belt for breakage. If broken,
please visit bissell.com for replacement
part information.
Cleaner
not picking
up solution
ReadyTools dial may be on the
wrong setting for the cleaning job.
Set ReadyTools dial to the proper
setting, depending on how you are
using your machine.
Nozzle window may not be
properly attached.
Press down firmly on the black oval
gasket at the top window to make
sure the two tabs on the back of the
nozzle window are snapped into the
mating slots in the main housing.
2-in-1 tank lid is not properly
installed.
Re-install lid; refer to page 8.
2-in-1 tank is not properly seated.
2-in-1 tank must be firmly seated to
function; remove and reseat 2-in-1 tank.
Poor tool position. (Hand held
attachments only).
Adjust angle; apply more downward
pressure.
2-in-1 Tank has picked up
maximum dirty water.
Empty 2-in-1 tank, refer to page 12.