Blackberry 8300 Getting Started Guide - Page 39

I cannot make or receive calls, Change Device, Resend

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email on your device, type your login information. Press the key. Click Change Device. If you did not create a user name and password when you set up email, complete the instructions on the screen. • If the menu item for sending a message does not appear, verify that you have added an email address or a PIN for your contact. • Resend the message. Open the message. Press the key. Click Resend. • If you use email message filters, verify that the options for email message filters are set correctly. I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. • If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. • If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as your active phone number. 37

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email on your device, type your login information.
Press the
key. Click
Change Device
. If you did not create a user name and password when you set
up email, complete the instructions on the screen.
•
If the menu item for sending a message does not appear, verify that you have
added an email address or a PIN for your contact.
•
Resend the message. Open the message. Press the
key. Click
Resend
.
•
If you use email message filters, verify that the options for email message filters
are set correctly.
I cannot make or receive calls
Try performing the following actions:
•
Verify that your BlackBerry® device is connected to the wireless network.
•
If you cannot make calls and fixed dialing is turned on, verify that the phone
number for your contact appears in your fixed dialing list or turn off fixed dialing.
•
If you have traveled to another country and you have not changed your smart-
dialing options, dial the full phone number, including the country code and area
code, for your contact.
•
If you are not receiving calls, verify that call blocking and call forwarding are
turned off.
•
If your SIM card supports more than one phone number, but you have only one
phone number, verify that the phone number is set as your active phone number.
37