Bosch SHE5AM02UC Use & Care Manual - Page 18

Problem, Cause, Action

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Problem Cause Action Dishes are not getting dry enough Odor Dishwasher not filling with water Water Leaks 1. Rinse agent dispenser is empty. (Rinse agent indicator is activated). 2. Improper loading of dishes. 3. Selected cycle does not include drying. Note: Plastic or Teflon do not typically dry as completely as other items due to their inherent properties. 1. Food debris is present at the bottom of the dishwasher. 2. Food particles are present near the door seal. 3. Dishes left too long in unit before running a cycle. 4. Residual water is present at the bottom of the dishwasher. 5. Drain hose is obstructed. 1. Add rinse agent. The use of rinse agent improves drying. 2. Rearrange load to ensure items are not nested. Refer also to the "Preparing and Loading" section of this manual. 3. Rinse and Hold setting does not include drying cycle, Note: Select models offer an extra heating options to improve drying performance. Refer to "Wash Cycle options" under the Operating the Dishwasher section of this manual. 1. Remove the filters and clean according to the "Check/Clean the Filter System" section of this manual. 2. Refer to "Clean the Door Gasket and Door Seal" in the Care and Maintenance section of this manual . 3. Run a Rinse/Hold cycle if you do not intend to immediately wash the dishes. 4. Ensure the unit has completely drained from the last cycle. Refer to the "Canceling or changing the cycle" section of this manual. 5. Remove any obstructions from the drain hose by calling qualified personnel. Note: If odor still persists, run the Normal/Regular cycle until it flushes and interrupt the cycle and place an 8 oz. cup of distilled white vinegar solution on the top rack and then finish the cycle. 1. Restriction in the water supply system. 2. Previous wash cycle was not complet- ed. 3. Delay-start is active. 1. Ensure that the water supply valve (typically located under kitchen sink) is open and check that the water supply line has no kinks and clogs. 2. Refer to the "Canceling or changing the cycle" section of this manual. 3. Cancel the delay-start or wait until delay-start time completes (times out). Refer to the "Delay Start" section of this manual. 1. Suds 2. Door seal could be pulled away from track. 3. Condensation vent is blocked. 4. Improper installation. 1. Wrong type of detergent results in suds and leaks. Use only dishwasher detergents. If suds still persist, then add one tablespoon of vegetable oil at the bottom of the dishwasher and run the desired cycle. 2. Ensure that door seal is in the track. 3. Ensure that condensation vent is not blocked. 4. Have proper installation verified by qualified personnel (water supply, drain system, leveling, plumbing). Tub stains 18 1. Stains on the dishwasher interior are due to hardness of water. 2. Silverware in contact with tub. 1. Concentrated Lemon juice can reduce the build up of hard water stains. Run a normal cycle until it flushes and interrupt the cycle and then place an 8 oz. cup of the concentrated lemon solution on the top rack and finish the cycle. This can be done periodically to avoid build up. 2. Ensure that the silverware does not make contact with the tub while running a cycle.

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18
Problem
Cause
Action
Dishes are not getting dry enough
Rinse agent dispenser is empty. (Rinse
1.
agent indicator is activated).
Improper loading of dishes.
2.
Selected cycle does not include drying.
3.
Note: Plastic or Teflon do not typically dry
as
completely as other items due to their
inherent properties.
Add rinse agent. The use of rinse agent im-
1.
proves drying.
Rearrange load to ensure items are not nest-
2.
ed. Refer also to the “Preparing and Loading”
section of this manual.
Rinse and Hold setting does not include dry-
3.
ing cycle,
Note: Select models offer an extra heating options
to improve drying performance. Refer to “Wash Cy-
cle options”
under
the Operating the Dishwasher
section of this manual.
Odor
Food debris is present at the bottom of
1.
the dishwasher.
Food particles are present near the
2.
door seal.
Dishes left too long in unit before run-
3.
ning a cycle.
Residual water is present at the bottom
4.
of the dishwasher.
Drain hose is obstructed.
5.
Remove the filters and clean according to the
1.
“Check/Clean the Filter System” section of this
manual.
Refer to “Clean the Door Gasket and Door Seal”
2.
in the Care and Maintenance section of this
manual .
Run a Rinse/Hold cycle if you do not intend to
3.
immediately wash the dishes.
Ensure the unit has completely drained from
4.
the last cycle. Refer to the “Canceling or chang
-
ing the cycle” section of this manual.
Remove any obstructions from the drain hose
5.
by calling qualified personnel.
Note: If odor still persists, run the Normal/Regular
cycle until it flushes and interrupt the cycle and
place an 8 oz. cup of distilled white vinegar solu-
tion on the top rack and then finish the cycle.
Dishwasher not filling with water
Restriction in the water supply system.
1.
Previous wash cycle was not complet-
2.
ed.
Delay-start is active.
3.
Ensure that the water supply valve (typically
1.
located under kitchen sink) is open and check
that the water supply line has no kinks and
clogs.
Refer to the “Canceling or changing the cycle”
2.
section of this manual.
Cancel the delay-start or wait until delay-start
3.
time completes (times out). Refer to the “De
-
lay Start” section of this manual.
Water Leaks
Suds
1.
Door seal could be pulled away from
2.
track.
Condensation vent is blocked.
3.
Improper installation.
4.
Wrong type of detergent results in suds and
1.
leaks. Use only dishwasher detergents. If suds
still persist, then add one tablespoon of veg-
etable oil at the bottom of the dishwasher and
run the desired cycle.
Ensure that door seal is in the track.
2.
Ensure that condensation vent is not blocked.
3.
Have proper installation verified by qualified
4.
personnel (water supply, drain system, level-
ing, plumbing).
Tub stains
Stains on the dishwasher interior are
1.
due to hardness of water.
Silverware in contact with tub.
2.
Concentrated Lemon juice can reduce the
1.
build up of hard water stains. Run a normal cy-
cle until it flushes and interrupt the cycle and
then place an 8 oz. cup of the concentrated
lemon solution on the top rack and finish the
cycle. This can be done periodically to avoid
build up.
Ensure that the silverware does not make con-
2.
tact with the tub while running a cycle.