Bosch SHE5AM02UC Use & Care Manual - Page 20

Customer Service Your Bosch dishwasher requires no special care other than that described in the Care and Maintenance section. If you are having a problem with your dishwasher, before calling for service please refer to the Self Help section. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty. If you are having a problem with your Bosch dishwasher and are not pleased with the service you have received, please take the following steps (in the order listed below) until the problem is corrected to your satisfaction: 1. Contact your installer or the Bosch Authorized Service Contractor in your area. 2. Contact customer service through our website, www.boschappliances.com. 3. Write us at the address below: BSH Home Appliances, Corporation 5551 McFadden Avenue Huntington Beach, CA 92649 4. Call us at 1-800-944-2904. Please be sure to include your model information listed below as well as an explanation of the problem and the date it originated. You will find the model and serial number information on the label located on the right edge of the dishwasher door as shown in Figure 32. Also, if you are writing, please include a daytime phone number where you can be reached. Please make a copy of your invoice and keep it with this manual. The customer must show proof of purchase to obtain warranty service. Your Model Information: • Model Number • Serial Number • Date Purchased • Date Installed CAUTION Removing any cover or pulling the dishwasher from the cabinet can expose hot water connections, electrical power and sharp edges or points. Figure 25 Model and Serial Number Label Serial Number Model Number 20