Bose Solo 5 TV Sound English Owners Guide - Page 33

Care and Maintenance, Troubleshooting

Page 33 highlights

Troubleshooting CARE AND MAINTENANCE Problem No power No sound What to do • Secure both ends of the power cord. • Plug the power cord into a live AC (mains) outlet. • Unplug the power cord for at least one minute and reconnect. • Unmute the soundbar. • Increase the volume. • Plug the audio cable into a connector on your TV labelled Audio Output or Audio OUT, not Audio Input or Audio IN. • Use only one audio cable. • Secure all cable connections and ensure they are correct. • If you are using a cable/satellite box or other secondary source for sound, select the correct TV input. • Enable your TV's audio output and select the correct setting, such as such as Stereo or 5.1 Channel Audio. Refer to your TV's owner's guide for more information. • Use alternate setup (see page 27). • If connecting to two sources: - Power off the other source. - Ensure that you are not using an optical cable and coaxial cable. • If the soundbar is connected to a TV output labelled VARIABLE (VAR), power off your TV speakers, set your TV volume to 75 percent of ­maximum and unmute your TV. • If connecting through a TV headphones output, increase your TV ­volume to the maximum limit. • Unplug the power cord for at least one minute and reconnect. ENGLISH - 33

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ENGLISH - 33
CARE AND MAINTENANCE
Troubleshooting
Problem
What to do
No power
Secure both ends of the power cord.
Plug the power cord into a live AC (mains) outlet.
Unplug the power cord for at least one minute and reconnect.
No sound
• Unmute the soundbar.
• Increase the volume.
Plug the audio cable into a connector on your TV labelled
Audio Output
or
Audio OUT
, not Audio Input or Audio IN.
Use only one audio cable.
Secure all cable connections and ensure they are correct.
If you are using a cable/satellite box or other secondary source for
sound, select the correct TV input.
Enable your TV’s audio output and select the correct setting, such as
such as
Stereo
or
5.1 Channel Audio
. Refer to your TV’s owner’s guide
for more information.
Use alternate setup (see page 27).
If connecting to two sources:
-
Power off the other source.
-
Ensure that you are not using an optical cable and coaxial cable.
If the soundbar is connected to a TV output labelled VARIABLE (VAR),
power off your TV speakers, set your TV volume to 75 percent of
maximum and unmute your TV.
If connecting through a TV headphones output, increase your TV
volume to the maximum limit.
Unplug the power cord for at least one minute and reconnect.