Bose Solo 5 TV Sound English Owners Guide - Page 34

C are and M aintenance Problem Cannot play Bluetooth® Distorted sound Remote control is inconsistent or does not work Sound is coming from the TV Status indicator is red What to do • On your soundbar: - Pair a device (see page 24). - Clear the soundbar's pairing list (see page 25). - Try pairing a different device. • On your Bluetooth device: - Turn off and on the Bluetooth feature. - Remove the soundbar from the Bluetooth menu. Pair again. - Use a different music source. - Check your Bluetooth device for compatibility. Refer to your ­Bluetooth device's owner's guide. • Increase the volume on the soundbar, your mobile device and music source. • Ensure you are using the correct device. • If more than one Bluetooth device is connected, pause your streaming device first. • Disconnect other Bluetooth devices when not in use. • See "Distorted sound" or "No sound." • Secure cable connections on the soundbar and TV (or other connected sources). • If the soundbar is connected to a TV output labelled VARIABLE (VAR), reduce the TV volume. • Use alternate setup (see page 27). • If wall mounting the soundbar, adjust the audio (see page 35). • Unplug the power cord for at least one minute and reconnect. • Check the batteries to see if they are installed properly or if they need to be replaced (see page 35). • Point the remote control directly at the soundbar. • Check that the status indicator flashes when you press the remote volume or mute button. • Unplug the power cord for at least one minute and reconnect. • Turn off your TV speakers (see page 18). • Mute or decrease the volume your TV. System error: Call Bose Customer Service. Refer to the contact sheet in the carton. 34 - ENGLISH