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Brother International HL-3070CW Users Manual - English - Page 165

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Troubleshooting Examples of poor print quality White streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Wipe the windows of LED head with a dry lint free soft cloth. (See Cleaning the LED head on page 130.) Clean the drum unit. (See Large spots on the printed pages in Cleaning the drum unit on page 134.) Identify the missing color and put in a new toner cartridge. (See Replacing the toner cartridges on page 105.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. 6 Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Clean all four corona wires (one for each color) inside the drum unit by sliding the green tab. (See Cleaning the corona wires on page 131.) Make sure the corona wire cleaners are at their home positions (a). Replace the toner cartridge that matches the color of the streak or band. (See Replacing the toner cartridges on page 105.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit. (See Replacing the drum units on page 113.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Vertical streaks in a light background Wipe the windows of LED head with a dry lint free soft cloth. (See Cleaning the LED head on page 130.) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. 155

Section	Page
User's Guide HL-3040CN/3070CW	1
Using this guide	2
Symbols used in this guide	2
Safety precautions	3
To use the printer safely	3
Trademarks	7
Compilation and Publication Notice	7
Shipment of the Printer	7
Table of Contents	8
1 Printing Methods	11
About paper	11
Type and size of paper	11
Recommended paper	12
Types of envelopes	13
Unprintable area	14
Printing methods	15
Printing on plain paper	15
Printing on plain paper from the paper tray	15
Printing on plain paper or bond paper from the Manual feed slot	19
Printing on thick paper, labels and envelopes	23
Duplex printing	28
Guidelines for printing on both sides of the paper	28
Manual duplex printing	29
Manual duplex printing from the paper tray	29
Manual duplex printing from the manual feed slot	30
Paper orientation for manual duplex printing	32
Booklet printing (for Windows® printer driver)	32
Printing photos from a digital camera (HL-3070CW only)	33
PictBridge requirements	33
Setting your digital camera	33
Printing images	34
Connecting a camera as a storage device	34
DPOF printing	35
Printing images with Secure Function Lock 2.0 enabled (HL-3070CW only)	35
Printing data from a USB flash memory drive with direct print (HL-3070CW only)	37
Supported file formats	37
Direct Print default settings	37
Creating a PRN or PostScript® 3™ (HL-3070CW only) file for direct printing	38
Printing data directly from the USB flash memory drive	39
Printing data directly from the USB flash memory drive with Secure Function Lock 2.0 enabled (HL-3070CW only)	40
2 Driver and Software	42
Printer driver	42
Features in the printer driver (for Windows®)	45
Basic tab	45
Paper Size	46
Orientation	46
Copies	46
Media Type	46
Print Quality	47
Color/Mono	47
Settings Dialog	48
Multiple Page	48
Manual Duplex / Booklet	49
Paper Source	49
Advanced tab	50
Scaling	50
Reverse Print	50
Use Watermark	51
Header-Footer Print	51
Toner Save Mode	51
Secure Print	51
Administrator	52
User Authentication (HL-3070CW only)	52
Other Print Options	53
Color Calibration	53
Use Reprint	53
Sleep Time	53
Improve Print Output	54
Tray Settings tab	55
Support	56
Using the custom monochrome printer driver (for Windows®)	57
Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®) (HL-3070CW only)	58
Printing Preferences	58
Advanced options	60
Ports tab	64
Features in the printer driver (for Macintosh)	65
Choosing page setup options	65
Choosing printing options	66
Cover Page	67
Layout	67
Secure Print	68
Print Settings	69
Manual Duplex Printing	73
Status Monitor (For Mac OS X 10.3.9 or greater users)	74
Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh) (HL-3070CW only)	75
Installing the BR-Script3 printer driver	75
Uninstalling the printer driver	80
Printer driver for Windows®, Windows Vista® and Windows Server® 2003/2008	80
Printer driver for Macintosh	81
Software	82
Software for networks	82
BRAdmin Light	82
BRAdmin Professional 3 (for Windows®)	82
Web BRAdmin (for Windows®)	82
BRPrint Auditor (for Windows®)	83
Web Based Management (web browser)	83
Driver Deployment Wizard (for Windows®)	83
About emulation modes (HL-3070CW only)	84
Automatic emulation selection (HL-3070CW only)	84
Automatic interface selection	84
3 Control Panel	85
Control panel	85
Buttons	85
Go	86
Cancel	86
Secure Print	86
+ or - button	86
Moving through menus on the LCD	86
Entering numbers	86
Back	87
OK	87
LEDs	87
LCD	87
Back light (HL-3070CW only)	88
LCD messages	88
Printer status messages	88
Reprinting documents	89
Reprinting the last job	89
How to reprint the last job	89
Deleting the last job	90
Canceling the reprint job	90
Printing Secure data	90
Secure data	90
How to print Secure data	90
Deleting secure data	91
Canceling the secure data job (printing secure data)	91
Using the control panel LCD menu	92
For example: If you want to choose the paper size for Tray 1, as follows.	92
Menu table	93
Example of changing a menu setting	103
Default settings	104
Network default settings	104
Factory Reset	104
Settings Reset	105
Calibration	106
Auto Registration	107
Registration	107
Frequency	107
Manual Registration	108
Print Chart	108
Set Registration	108
4 Option	109
SO-DIMM	109
Installing extra memory	110
5 Routine Maintenance	112
Replacing the consumable items	112
Toner cartridges	114
Toner Low message	114
Replace Toner message	114
Replacing the toner cartridges	115
Drum units	122
Drum End Soon messages	122
Replace Drum messages	123
Replacing the drum units	123
Belt unit	128
Belt End Soon message	128
Replace Belt message	128
Replacing the belt unit	128
Waste toner box	132
WT Box End Soon message	132
Replace WT Box message	132
Replacing the waste toner box	133
Cleaning	138
Cleaning the outside of the printer	138
Cleaning the LED head	140
Cleaning the corona wires	141
Cleaning the drum unit	144
Cleaning the paper pick-up roller	150
6 Troubleshooting	152
Identifying your problem	152
LCD messages	153
Paper handling	156
Paper jams and how to clear them	157
Jam Tray 1 (Paper jam inside the paper tray)	158
Jam Rear (Paper jam behind the back cover)	159
Jam Inside (Paper jam inside the printer)	161
Improving the print quality	164
Solving print problems	171
Network problems	171
Other problems	172
For Macintosh with USB	172
BR-Script 3 (HL-3070CW only)	172
Appendix A	173
Printer specifications	173
Engine	173
Controller	174
Software	175
Direct Print feature	175
Control panel	176
Paper handling	176
Media specifications	176
Supplies	177
Dimensions / weights	177
Other	178
Computer requirements	179
Important information for choosing your paper	180
Symbol and character sets (HL-3070CW only)	183
How to use Web Based Management (web browser)	183
Symbol and character sets list	184
Quick reference for bar code control commands (HL-3070CW only)	186
Print bar codes or expanded characters	186
Definition of parameters	186
Bar code mode	186
Bar code, expanded character, line block drawing and box drawing	187
Bar code	187
Bar code human readable line ON or OFF	187
Quiet zone	188
Bar code, expanded character unit, line block drawing and box drawing	188
Bar code, expanded character, line block drawing and box drawing offset in X-axis	188
Bar code & expanded character offset in Y-axis	188
Bar code, expanded character, line block drawing and box drawing height	189
Expanded character width, line block drawing and box drawing	189
Expanded character rotation	189
Bar code data start	189
Box drawing	191
Line block drawing	191
Expanded character data start	191
Libtiff Copyright and License	194
Appendix B (for Europe and Other Countries)	195
Brother numbers	195
Appendix C (for USA and Canada)	196
Brother numbers	196

Match case Limit results 1 per page

Troubleshooting

155

White streaks or bands down the

page

Wipe the windows of LED head with a dry lint free soft cloth. (See

Cleaning

the LED head

on page 130.)

Clean the drum unit. (See

Large spots on the printed pages

Cleaning the

drum unit

on page 134.)

Identify the missing color and put in a new toner cartridge. (See

Replacing the

toner cartridges

on page 105.)

To identify the color of the toner cartridge, visit us at

http://solutions.brother.com/

to view our FAQs and troubleshooting tips.

Colored streaks or bands down the

page

Clean all four corona wires (one for each color) inside the drum unit by sliding

the green tab. (See

Cleaning the corona wires

on page 131.)

Make sure the corona wire cleaners are at their home positions (

Replace the toner cartridge that matches the color of the streak or band. (See

Replacing the toner cartridges

on page 105.)

To identify the color of the toner cartridge, visit us at

http://solutions.brother.com/

to view our FAQs and troubleshooting tips.

Put in a new drum unit. (See

Replacing the drum units

on page 113.)

To identify the color of the drum unit, visit us at http://solutions.brother.com/

to view our FAQs and troubleshooting tips.

Vertical streaks in a light

background

Wipe the windows of LED head with a dry lint free soft cloth. (See

Cleaning

the LED head

on page 130.)

Examples of poor print quality

Recommendation

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.

ABCDEFGHIJKLMNOPQR

TUVWXYZ. 012

4567

cdefghijklmnop

vwxyz.