Brother International Laura Ashley Innov-is NX800 Users Manual - English - Page 153
Troubleshooting
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Troubleshooting If the machine stops operating correctly, check the following possible problems before requesting service. If the problem persists, contact your dealer or the nearest authorized service center. Symptom Probable Cause Remedy Reference The machine is not turned on. Turn on the machine. page 17 The sewing machine does not operate. The "Start/Stop" button was not pressed. The presser foot lever is raised. The "Start/Stop" button was pressed, even though the foot controller is connected. Press the "Start/Stop" button. Lower the presser foot lever. Do not use the "Start/Stop" button when the foot controller is connected. To use the "Start/ Stop" button, disconnect the foot controller. page 52 - page 52 The needle is incorrectly installed. Correctly install the needle. The needle clamp screw is loose. Use the screwdriver to firmly tighten the screw. page 39 4 The needle is bent or blunt. Replace the needle. The combination of fabric, thread and needle is not correct. Select a thread and needle that are appropriate for the type of fabric being sewn. page 38 The presser foot that is used is not Attach the presser foot that is appropriate for the type of stitch that appropriate for the type of stitch you wish to sew. that you wish to sew. page 138 The upper thread tension is too tight. Loosen the upper thread tension. page 57 The fabric is pulled too much. The needle breaks. The spool is incorrectly installed. Lightly guide the fabric. Correctly install the spool. - page 28 The area around the hole in the Replace the needle plate. Contact needle plate is scratched, or has a your dealer or the nearest - burr on it. authorized service center. The area around the hole in the Replace the presser foot. Contact presser foot is scratched, or has a your dealer or the nearest - burr on it. authorized service center. The bobbin case is scratched, or has a burr on it. Replace the bobbin case. Contact your dealer or the nearest authorized service center. - A bobbin designed specifically for this machine is not used. Incorrect bobbins will not work properly. Only use a bobbin designed specifically for this machine. page 22 Troubleshooting 151