Canon MF4690 Scanner Driver Guide MF4600 Series - Page 63
Scanning Problems
UPC - 013803076820
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Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 Scanning Problems Cannot scan a document. Q Is there anything displayed on the LCD? A If anything is displayed on the LCD, see Chapter 10, "Troubleshooting," in the Reference Guide. Q Is the Error indicator blinking? A If the Error indicator is blinking, see Chapter 10, "Troubleshooting," in the Reference Guide. Q Is the document placed correctly? A Remove the document and place it on the platen glass or in the ADF correctly. (See Chapter 2, "Document and Paper," in the Basic Operation Guide.) Q Is your computer working properly? A Restart your computer. Back Previous Next TOP Q Is your USB hub or repeater working properly? A When using a USB hub or repeater, try connecting a USB cable directly to the computer to check if it works properly. If you can scan the document successfully after connecting a USB cable directly to the computer, check your USB hub or repeater if it is working properly. Table of Contents Index 3-2