Canon VB-R13VE User Manual

Canon VB-R13VE Manual

Canon VB-R13VE manual content summary:

  • Canon VB-R13VE | User Manual - Page 1
    Network Camera Operation Guide / This User Manual should be read before using the network camera. ENGLISH
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    folder on the Setup CD-ROM. * The cameras described in this guide may include models not be sold in your country and region. For the latest product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon website. Precautions for Use (Disclaimer) 
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    Software Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon shall have no liability Inc. • All other company or product names used in this manual are trademarks or registered trademarks of their respective holders. Open Source
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    Software under GPL and LGPL If you would like to obtain the source code under GPL/LGPL, please contact us at [email protected] and provide the following information in English or Japanese: 1. Product name and firmware version. 2. Name of the software module or modules you would
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    manuals. Included User Manuals Installation Guide This describes precautions and procedures for installing the camera. Sections you should reference in this guide will be marked "Installation Guide". Guides Page, and troubleshooting, etc. Mobile Camera Viewer Operation Guide This explains details
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    VB-R13VE, VB-R13 VB-R12VE VB-M50B VB-H652LVE VB-H651V Camera Model  Symbols Indicating Safety Precautions This section explains the symbols used in this guide. The following symbols used in this guide to ensure safety. Failure to follow the instructions indicated by this symbol may result in
  • Canon VB-R13VE | User Manual - Page 7
    PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The AC adapter (sold separately) can be connected to the camera from a standard AC power outlet. Please refer to the user manual to make sure that the camera is compatible with the adapter. • The socket-outlet should be installed
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    manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. European Union regulatory notices: Network Camera, Model Name: VB-R13VE, VB-R12VE, VB installed and used in accordance with the instructions, may cause harmful interference to radio
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    • Do not spray the camera with water, or otherwise make it wet. (VB-R13/VB-M50B/VB-H651V) • Please do not insert objects like water or metal objects within the guarantee high-precision capture and cannot support applications beyond their intended range of use. Canon will assume no liability for any
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    or diluted neutral detergent and gently wipe away any grime. 2 Wipe with a dry cloth. Important Grime on the dome cover may result in focusing problems and/or reduction of image quality. It is recommended that the cover be cleaned on a regular basis.  Cleaning the Lens Use a commercial lens cleaner
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    Security Export Control ...4 User Manuals...5 Types of User Manuals ...5 How to Use This Operation Guide 5 Symbols Indicating Camera Models 27 Step 6 Adjusting Advanced Settings According to its Use 27 Troubleshooting ...27 Chapter 2 Camera Setup Installing Software ...30 Necessary Software
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    or the Home Position 74 Viewer PTZ and Digital PTZ 75 Magnifying and Display Part of Video (Viewer PTZ 75 Cropping and Displaying Part of an Image (Digital PTZ 76 Saving Snapshots...79 Recording Video to a Memory Card 80 Recording Videos Manually 80 Confirming Recorded Video 81 Receiving
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    Common Setting Page Operations 89 Operating the Video Display Area 90 About Each Setting Page...92 Video Output ...95 [Basic] > [Network] Configuring Network Settings 96 LAN ...96 IPv4 ...96 IPv6 ...97 DNS...98 mDNS...99 [Basic] > [User Management] Configuring Accounts and Privileges 100
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    [Camera] > [Panorama] Creating a Panorama Image 123 Creating a Panorama Image 123 Saving the Panorama Image as an Image File/Opening the Image File 125 Capture Settings ...126 [Camera] > [Restrict View] Setting View Restriction 127 Configuring View Restrictions 128 [Camera] > [Preset]
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    RTP Server ...154 Audio Multicast ...154 RTP Streaming 1 to 5 ...155 [Video Record] > [Upload] HTTP and FTP Upload Settings 156 Video Record Setting ...156 General Upload...156 HTTP Upload...157 FTP Upload ...158 [Video Record] > [E-mail Notification] Setting E-mail Notification 160 E-mail
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    [Event] > [Intelligent Function] - Shared Operations 197 Configuring Operations for "Detected" ([Event] Tab 197 Restarting Intelligent Function 198 [Event] > [Switch Day/Night] Executing Presets When Switching Day/Night Mode 199 Day/Night Mode Switching 199 [Event] > [Linked Event] Using Event
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    [Maintenance] > [Log] Checking/Sending Camera Log Information 222 View Logs...222 Log Notifications ...222 Chapter 6 Appendix Modifiers ...226 Troubleshooting...228 List of Log Messages 230 Log Messages on the Camera 230 Error Log ...230 Warning log...235 Notification log ...239 List of Viewer
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    18
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    Chapter Before Use This chapter explains the camera functions, software and operating environment. It also describes the flow from preparation and setup through to actual use.
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    are shown below. Pan/Tilt Digital PTZ Audio I/O Terminals External Device Terminals supported* Maximum number of registered presets R13 R12   - -  -  - 1920 x 1080 - - - -  -      -       - - - - - -   257 M50 1280 x 960 65 * In this guide
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    perform memory card and other operations, as well as camera maintenance. This guide explains how to use this tool to configure the initial settings for cameras uses and functions, please refer to "Camera Management Tool User Manual". The Camera Management Tool can be installed by the installer
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    and functions of RM-Lite, please refer to "System Administrator Manual". Additional Software/Licenses (Sold Separately) You can purchase additional software and licenses as necessary.  Canon H.264 Additional User License AUL-VB Additional license for viewing H.264 video with multiple computers via
  • Canon VB-R13VE | User Manual - Page 23
    with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras respectively can be registered. By using multiple Storage Servers, you can construct a surveillance system supporting up to 512 cameras. Note Licenses for upgrading from RM-9 to RM-25 or RM-64, and from RM-25 to RM-64 are also
  • Canon VB-R13VE | User Manual - Page 24
    and included software, user manual, operating environment, etc.), please refer to the Canon website. The Viewer and - For Camera Viewer only, cookies must be enabled - Does not support Mobile Camera Viewer * Does not support playback of Video (H.264) and audio files, reception of audio Surface,
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    audio files, reception of audio - Setting Page and Camera Viewer is not supported Note • For details on the operating environment of the Camera Management Tool, please refer to "Camera Management Tool User Manual". • For information on the operating environment of the Recorded Video Utility, please
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    access the camera (P. 52) Camera Management Tool Step 3 Installing the Camera Install the camera to suit the environment it will be used in.  "Installation Guide" Step 4 Setting the Camera Angle Use [Camera] > [Camera Angle] on the Setting Page to set the camera angle while checking video on the
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    can be made in the Setting Menu, such as for camera control and security, according to how the camera will be used.  "Setting Page" (P. 87) Troubleshooting Please refer to "Appendix" (P. 225), in case of error messages or problems. Setting Page 27
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    28
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    Chapter Camera Setup To prepare the camera for use, install the necessary software on the computer, and configuring the initial settings for web browser security and the camera. When initial settings are complete, access the camera and check if video can be viewed.
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    Installing Software Use the setup CD-ROM included with the camera to install the necessary software. Necessary Software You will need the following software: • Camera Management Tool (P. 38) • Recorded Video Utility • .NET Framework 3.5 SP1/.NET Framework 4.5 (unnecessary if already installed on
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    Camera Setup 4 Select the installation method. 2 5 Confirm or select the software that will be installed. If you select [Easy Installation], confirm the software that will be installed and click [Next]. If you select [Custom Installation], select the software to be installed and click [Next]. The
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    6 Read through the user license agreement and click [Yes] if you accept it. Installation starts. 7 Click [Exit] or [Reboot]. The Camera Management Tool icon and Recorded Video Utility icon will be displayed on the desktop. 32
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    Checking/Configuring Security Settings 2 Camera configuration and operation may be blocked, depending on the security functions of the operating system and web browser. Change or check security settings beforehand. Camera Setup Checking Firewall Settings To use the Camera Management Tool on
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    3 Click [Change settings] > [Allow another app]. 4 Select [Camera Management Tool] and click [Add]. Adding the Camera IP Address as a Trusted Site When the security level for internet sites and intranet sites is set to [High], it is necessary to add the IP address of the camera to the list of
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    Camera Setup 3 Click [Trusted sites] > [Sites]. 2 The [Trusted sites] dialog box is displayed. 4 Enter the IP address of the camera under [Add this website to the zone], then click [Add]. Note • Clear the [Require server verification (https:) for all sites in this zone] checkbox if it is selected.
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    Important When "about:internet" is added, the security level in Windows 7 is the same as when using Internet Explorer. After using the Viewer and the Setting Page, it is recommended that you remove "about:internet" and the camera host name as necessary and restore the original security level. 
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    Camera Setup 2 Click [Sound]. 2 The [Audio Service Not Running] dialog box is displayed. 3 Click [Yes]. The [Sound] dialog box is displayed. 4 Click the [Playback] tab to confirm that an audio device has been installed. If no audio device is installed, refer to your computer manual. 37
  • Canon VB-R13VE | User Manual - Page 38
    network settings using the Camera Management Tool. Note For details on using the Camera Management Tool, please refer to "Camera Management Tool User Manual". Launching the Camera Management Tool Launch the Camera Management Tool that was installed onto the computer from the setup CD-ROM. 1 Connect
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    Camera Setup 1 Click the [Search Cameras] icon. 2 The [Search Cameras] dialog box is displayed. 2 Click [Search]. Detected cameras will be displayed in the camera list. When a dialog indicating that a camera requiring an administrator to be registered has been found, click [OK].  Registering the
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    2 Set the Administrator Name and Administrator Password. (1) (2) (3) (1) [Administrator Name] Enter the administrator name using only alphanumeric characters, hyphens, and underscores. (2) [Administrator Password] Enter the Administrator Password. (3) [Confirm Administrator Password] Enter the
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    Camera Setup 2 Adding the Camera's IP Address to Trusted Sites When the security level for internet sites and intranet sites is set to [High] in Internet Explorer, it is necessary to add the IP address of the camera to the list of trusted sites. 1 Select a camera from the camera list. 2 Click the [
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    The authentication screen for the Viewer is displayed (P. 53). 4 Enter the administrator name and administrator password (P. 39), and click [OK]. The web browser starts and the Camera Viewer is displayed. Note The web browser only starts when [Connectable] or [Connectable (error)] is displayed for [
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    1 Launch the web browser. 2 Enter 192.168.100.1, and press the Enter key. 2 The [Initial Settings] top page will be displayed. Camera Setup 3 Enter the administrator name and administrator password, and click [Apply]. After the camera reboots, the Setting Page is displayed and you can configure
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    44
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    Chapter Setting the Camera Angle H651 After installing the camera, set the camera angle while checking the video displayed in [Camera] > [Camera Angle] on the Setting Page.
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    Flow for the Setting of the Camera Angle Adjust the camera angle when installing the camera or after changing the installation location. The camera angle settings are configured by accessing the Setting Page (P. 88). Important [Camera] > [Camera Angle] on the Setting Page is for camera installation
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    ] can be also launched from the Camera Management Tool. For details, please refer to "Camera Management Tool User Manual". Camera Angle Screen Composition (4) (11) (14) (15) Setting the Camera Angle 3 (1) (3) (4) (2) (5) (6) (3) (7) (8) (13) (9) (12) (10) (1) Video Display Area
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    (9) Control Assist Correction If you click [Exec] when the control assistance display does not match the actual camera angle, an operation is performed which confirms the actual camera angle, and the position of the control assistance display is automatically corrected. Correction takes
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    , click [Exec] for [Control Assist Correction], and set the camera angle again. Setting the Focus You can automatically or manually focus on the subject, or fix the focus at infinity. When manually operating the focus, you can use the One-shot AF feature to focus on the subject. For precautions, etc
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    Focus] Selects the focus. [Auto] Automatically adjusts the focus. [Manual] You can click and hold the [Near] and [Far] [Exec] in [One-shot AF], the camera will focus once using autofocus and then switch to manual mode. [Fixed at infinity] You can set the focus so that it is fixed near infinity. Note
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    Chapter Camera Viewer Use the web browser to access the Viewer in the camera to perform camera operations, view live video, and check the status of events.
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    start the Viewer from the Setting Page. Note For details on settings in the Camera Management Tool, please refer to "Camera Management Tool User Manual". 1 Launch the web browser. 2 Enter the IP address, and press the Enter key. The authentication screen for Setting Page will be displayed. 3 Enter
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    The authentication screen for the Viewer is displayed. 5 Enter the administrator name and administrator password (P. 39), and click [OK]. 4 The Camera Viewer is displayed. Camera Viewer  User Authentication When you use the Viewer and the Setting page, an authentication screen is displayed, and
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    Important • Change the administrator password periodically to enhance system security. Do not forget the new password. • Restore factory default settings if you have forgotten the administrator account (P. 245). However, you will become unable to connect to the camera because the administrator
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    Camera Viewer 4 The user authentication window is displayed. 3 Enter a user name and password and click [OK]. The Viewer for the user entered for user authentication is displayed. Note In environments without a proxy server, select [Network and Internet] > [Internet options] > the [Connections] tab
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    Privilege Privileged Camera Control Camera Control Scope of Privilege Can perform the most operations after the administrator. Can perform some Viewer operations. Grant to Authorized Users Yes Yes Grant to Guest Users No Yes Video Distribution View Video with the Viewer Yes Yes Audio
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    Camera Viewer Screen The privileges required for operating the Viewer are indicated with the following symbols. No Symbol Administrator Privileges Privileged Camera Control or higher privileges Camera Control or higher privileges Video Distribution or higher privileges Audio Distribution
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    ) Snapshot Tab Click this to switch the control display area to the snapshot panel (P. 79). (14) Viewer PTZ/Digital PTZ Tab Click this to switch the control display area to the Viewer PTZ/Digital PTZ panel (P. 75). (15) Panorama Display Tab R13 R12 M50 Click this to switch the control display area
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    Viewer] Switches the connection to the Mobile Camera Viewer. For details on Mobile Camera Viewer, please refer to "Mobile Camera Viewer Operation Guide". (18) [Video and Audio] Menu Configures the video display size and audio transmission/reception of the Viewer. (E) (F) (G) (H) R13 M50 H652 H651
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    (19) [Camera Operation] Menu Sets the pan/tilt/zoom, focus, exposure, and day/night switch of the camera. R13 R12 M50 (K) R13 R12 M50 (L) R13 R12 M50 (M) R13 R12 M50 (N) (O) (P) M50 (Q) (R) (K) Pan/Tilt R13 R12 M50 Operate a button to move the angle in the direction of the arrow (P. 71). (L) Pan/
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    (20) [Event and Input/Output] Menu Enables you to check the output operations and input status of an external device, the detection status of the intelligent function and the status of linked events. R13 M50 H652 H651 (S) R13 M50 H652 H651 (T) 4 (U) Camera Viewer R13 R12 (V) R13 M50 H652 H651
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    and descriptions of each function, is displayed in the Information Display. Warning and error messages will also be displayed here if there are problems with camera operations or systems. Information Display For details on the information displayed, please refer to "List of Viewer Messages" (P. 243
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    Changing the Reception Video Size and View Screen Size You can set the size and format of the video received from the camera and the size of the display screen on the computer. Changing the Reception Video Size/Format and Display Screen Size 4 Open the [Video and Audio] menu and configure the
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    [Video Size Set] Setting 1920 x 1080 / 960 x 540 / 480 x 270* 1280 x 720 / 640 x 360 / 320 x 180 1280 x 960 / 640 x 480 / 320 x 240 Selectable Screen Size Actual Pixels 480 x 270 960 x 540 1920 x 1080 Fit to Window Actual Pixels 480 x 270 640 x 360 1280 x 720 Fit to Window Actual Pixels 480 x 360
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    (1) (3) (5) (7) (9) (2) (4) (6) (8) (1) Menu Area Display Switch Button Switches between displaying and hiding the menu bar. (2) [Reconnect] Button Reconnects to the camera. Can be operated when the Viewer is not connected to the camera. (3) Full Screen Mode Switch Button Returns the video
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    Set a capture mode suited to the brightness of the camera installation environment (P. 73). (J) Clear IR Mode M50 Selects whether to enable/disable the clear IR mode that reduces shade and heat shimmer in far backgrounds (P. 73). (K) Switch Area Zoom/Drag to Move R13 R12 M50 Switch between Area Zoom
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    Operating the Camera This section describes the operations and configuration required for using the camera, such as obtaining camera control privileges, setting the angle and focus. Important It is necessary to obtain the camera control privileges to perform the operations and configuration as
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    the desired location with a single click, repeat the operation. Note Click operations are not available in the video display area while using the Viewer PTZ or Digital PTZ. Moving Using the Sliders Drag the pan and tilt sliders to pan and tilt the camera. Drag the zoom slider to zoom the camera
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    area to zoom in and out, and change the camera angle. Note You cannot use Area Zoom or Drag to Move when using Viewer PTZ or Digital PTZ. Using Area Zoom to Zoom In and Out 1 Click the [Switch Area Zoom/Drag to Move] button to enter (Area Zoom) mode. 2 Drag out
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    out to. When operating in Area Zoom mode, an icon (zoom in: ; zoom out: ) is displayed in the frame. To stop Area Zoom, right-click with the left mouse button held down, and the frame is displayed. 3 Release the mouse button. When dragged left-to-right, the camera will zoom in until the area in the
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    (1) (2) 4 (3) (4) Camera Viewer (1) [Pan/Tilt] The camera angle will move in the direction of each arrow. Movement will continue while you hold the button down, and stop when you release it. Click the center button to move the camera angle to the midpoint of the pan/tilt range of motion.
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    Operation] menu to operate focus, exposure, clear IR mode and day/night function.  Focusing Focus on the subject. [Auto] Focusing is performed automatically. [Manual] You can click and hold the (Near) and (Far) buttons to adjust the focus in the near and far directions. [Fixed at infinity] You
  • Canon VB-R13VE | User Manual - Page 73
    Important • Cannot be set when [Exposure] is set to [Manual] on the Setting Page (P. 115). • Cannot be set when [Smart Shade • You cannot use the [BLC] button if [Exposure] is set to [Manual] on the Setting Page. Note If bright areas are overexposed, use [Smart Shade Control] on the Setting Page. 73
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    Using Presets or the Home Position It is possible to control the camera using a preset or home position registered to the camera in advance. When you click the preset selection menu and select a preset from the list that is displayed, the camera will move to the camera angle of the selected preset.
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    Camera control is not required. Camera control is required. PTZ operation can be performed independently for each Viewer. Independent operation levels of trim size Magnifying and Display Part of Video (Viewer PTZ) You can use the Viewer PTZ to magnify part of a video (using digital zoom) without
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    panorama display tab or snapshot tab to switch the panel in the control display area Cropping and Displaying Part of an Image (Digital PTZ) M50 H652 H651 You can use the Digital PTZ panel to crop and display part of a camera image in the image display area. Note If you enable Digital
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    , move and resize the preview frame. The preview frame operations are the same as with the Viewer PTZ (P. 75). The preview frame size can be set to any of 5 sizes. The screen sizes according to the setting in [Basic] > [Video] > [All Videos] > [Video
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    or the Home Position H652 H651 You can use a registered preset or home position to specify the range for Digital PTZ. If you select a preset, the preview frame on the Digital PTZ panel moves to the preset position, and the video inside the frame is displayed in the video display area. Note
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    Camera Viewer Saving Snapshots You can take snapshots while checking the video in the video display area. 1 Click the [Snapshot] button at the moment you want to capture a still image. 4 The snapshot panel is opened in the control display area and the still image from the instant that the button
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    JPEG [Basic] > [Video] > [JPEG] > [Video Size: Upload / Memory card] H.264 [Basic] > [Video] > [H.264(1)] or [H.264(2)] > [Video Size] Recording Videos Manually 1 If you have not obtained camera control privileges, click the [Obtain/Release Camera Control Privileges] button to obtain the privileges
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    Camera Viewer Confirming Recorded Video Use the Recorded Video Utility to confirm and play back the video manually recorded to a memory card. For details, please refer to "Recorded Video Utility User Manual". 4 81
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    Receiving/Transmitting Audio R13 M50 H652 H651 Open the [Video and Audio] menu to set the audio reception from the camera and the audio transmission from the Viewer and the corresponding volumes. Receiving Audio Receive audio from the microphone connected to the camera and play it back in the
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    Camera Viewer 4 2 Click the [Audio Transmission] button. Audio transmission starts. The [Audio Transmission] button icon will change to active (purple) while transmitting audio. 3 In [Input Volume], adjust the volume to an appropriate level using the slider. Note • To transmit audio, you must first
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    Checking the Status of Event Detection In the [Event and Input/Output] menu, you can check the status of output/input operations of an external device, intelligent functions, and occurrence of linked events. Operating External Device Output R13 M50 H652 H651 You can operate output for the
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    If a name is entered in [Detection Settings Name] in [Event] > [Intelligent Function] on the Setting Page (P. 180), that name is displayed in [Setting 1] - [Setting 15]. Example: Setting 1: Image Detection status ON Other settings: Image Detection status OFF Note The icon indicating the detection
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    86
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    Chapter Setting Page The Setting Page enables you to configure all the settings required for using the camera. Please configure the settings in the Setting page according to how the camera will be used, before you use the camera. The Setting Page also provides menus for when the camera is in
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    camera. Note You can also access the Setting Page from the Camera Management Tool. For details, please refer to "Camera Management Tool User Manual". 1 Launch the web browser. 2 Enter the IP address, and press the Enter key. The user authentication window is displayed. 3 Enter the Administrator Name
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    Important • If you open another window or tab to access the camera while an authenticated web page is displayed, the authentication information of the displayed web page may be discarded. In this case, enter the authentication information again. • To ensure security, exit the web browser after
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     Help Click [Help] at the beginning of any setting item to display a detailed explanation of that setting item.  Setting Ranges and Character Limits For settings where you must enter numerical values or characters, the setting range or limits on the number of characters will be displayed. Please
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    (3) Zoom Slider Zoom operations are the same as in the viewer (P. 68). (4) Panorama Screen R13 R12 M50 Displays the range of motion of the camera on the panorama screen. If a panorama image is registered in the camera (P. 123), the panorama image is displayed. You can set areas, etc. using mouse
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    About Each Setting Page This section will give an overview of each item in the Setting Menu and each submenu. Each of the [Basic], [Video and Audio], [Video], and [Video Record] menus has a [Video] submenu, but the functions are all common. The functions can be set in any of the menus and the
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    Video and Audio • Video (P. 104) R13 M50 H652 H651 • ADSR (P. 139) ADSR is an abbreviation for Area-specific Data Size Reduction. Reduces the data size of transmitted H.264 video by reducing the video quality of unspecified area. • On-screen display (P. 141) Displays the date and time,
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    . • Log (P. 222) Display logs and configure log notification. User Page Link to web page customized by the user. For information on the User Page, contact a Canon Customer Service Center. 94
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    be configured. [Reboot] To change video settings, click [Exec] to reboot the camera. Note For details on analog video output, please refer to the "Installation Guide". Setting Page 5 95
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    transmission efficiency. IPv4 Settings for using IPv4 to connect to the camera. The IPv4 address can be assigned by the DHCP server automatically or set manually. 96
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    Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address] if you set the IPv4 address manually. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings are wrong, the camera may become inaccessible via the
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    -local address will be displayed in the [IPv6 Address (Auto)] field. DNS Set the DNS server address. The DNS server address can be set manually or automatically assigned by a DHCP/DHCPv6 server. [Name Server Address 1], [Name Server Address 2] Enter the name server address you want to register. To
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    Setting Page mDNS This will configure settings for using multicast DNS. If you use mDNS, the IP address and host name of the camera will be broadcast to other hosts on the network. [Use mDNS] Select this to enable or disable mDNS. 5 99
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    [Basic] > [User Management] Configuring Accounts and Privileges You can change the administrator account, add new authorized users, and set the privileges for authorized users and guest users. For details on user privileges, please refer to "Camera Viewer Access Restrictions" (P. 55). [User
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    The order of the list can be changed with the ▲▼ buttons on the right. To delete an authorized user from the list, select the user and click [Delete]. User Authority Set the privileges for authorized users and guest users. This setting enables you to set access restrictions for the Camera Viewer
  • Canon VB-R13VE | User Manual - Page 102
    [Setting Method] Select the date and time setting method. The settings are configured as follows depending on the setting configured in [Setting Method]. [Set manually] Set the desired date and time in [Date] and [Time]. Set the time in 24-hour format in order. [Synchronize with
  • Canon VB-R13VE | User Manual - Page 103
    Note • If the NTP server IP address is incorrect or a connection with the NTP server cannot otherwise be established, the date and time will not be changed. • The NTP server query interval is 300 seconds. Synchronization will take time if there is a large difference between the time of the camera
  • Canon VB-R13VE | User Manual - Page 104
    [Basic] > [Video] Setting Video Size and Quality General video settings, such as the size and quality of JPEG and H.264 video transmitted from the camera. [Video] is common with [Video] found in [Video and Audio] and [Video Record]. A setting configured in any of the [Video] submenus will be
  • Canon VB-R13VE | User Manual - Page 105
    from the camera for each size in a video size set. Greater values have higher quality. [Video Quality: Digital PTZ] M50 H652 H651 Select the video quality for digital PTZ. [Video Size: video Transmission] Select the default video size transmitted from the camera when no video size has been
  • Canon VB-R13VE | User Manual - Page 106
    [Frame Rate (fps)] Select the video frame rate. [I Frame Interval (sec)] Select the I frame interval (sec) for H.264 video. Important • When [H.264(1)] or [H.264(2)] video is used for memory card recording and upload, the following restrictions apply to the Setting. - [Bit Rate Control]: [Use bit
  • Canon VB-R13VE | User Manual - Page 107
    [Basic] > [Viewer] Configuring the Viewer Configure the startup, authorization, and view of the Viewer. The following settings can be configured here. • General • Viewer Settings 5 Setting Page General [Default Page] Sets the Setting Page or the Viewer as the first page to display when the
  • Canon VB-R13VE | User Manual - Page 108
    [Camera] > [Camera] Setting General Camera Controls Settings for the camera name and external input/output devices, and for camera use and installation settings. The following settings can be configured here. • Camera Name • Camera Control • Day/Night (when Auto is set) • Installation Conditions •
  • Canon VB-R13VE | User Manual - Page 109
    the image) is reflecting the infrared lighting. If this occurs, please adjust the camera angle. • When using the infrared lighting, and there is a problem in getting the desired contrast on the object (would like the image brighter or darker), please adjust the Exposure Compensation (P. 115) and/or
  • Canon VB-R13VE | User Manual - Page 110
    Note R13 R12 If you set Auto Flip to [Enable], some of the settings in [Restrict View] are disabled (P. 128). Pan: 180° Tilt: -50° Pan: 180° Tilt: -90° Pan: 180° Tilt: -100°  Pan: 0° Tilt: -80° Pan: 0° Tilt: -50° If the tilt angle exceeds 100°, Auto Flip will occur, and the video and
  • Canon VB-R13VE | User Manual - Page 111
    Installation Conditions Configure settings for camera use suitable for the location the camera will be installed. [LED Setting] M50 Select whether to turn on the LED indicating the camera operation status. Even if you set [Turn Off], the LED will light for several seconds during startup. [Image Flip
  • Canon VB-R13VE | User Manual - Page 112
    return to the pan, tilt, and zoom positions as when the camera was turned off the next time it is booted. Note M50 When [Digital PTZ Position] is set to [Unregister], you can perform pan, tilt, and zoom operations on the video display area using Area Zoom (P. 69). [Digital
  • Canon VB-R13VE | User Manual - Page 113
    sizes. The sizes that can be set are the same as the Digital PTZ of the Viewer (P. 77). Camera Settings Sets the camera settings at camera dark situations. [Focus] Selects the focus. [Auto] Automatically adjusts the focus. [Manual] You can click and hold the [Near] and [Far] buttons in [Adjust
  • Canon VB-R13VE | User Manual - Page 114
    reboot the camera. • The estimated focus ranges depending on the [Day/Night] setting are shown in the following table. Focus Auto/Manual R13 R12 Auto/Manual M50 Auto/Manual H652 H651 Fixed at Infinity Day/Night Settings Day mode Night mode Max. Wide-Angle Max. Telephoto Max. Wide-Angle Max
  • Canon VB-R13VE | User Manual - Page 115
    to the left closes the aperture and darkens the image. Moving the slider to the right opens the aperture and brightens the image. [Gain] If [Manual] is selected for [Exposure], set the sensitivity to affect brightness. Moving the slider to the left darkens the video, and moving it to the right
  • Canon VB-R13VE | User Manual - Page 116
    The setting is not available if [Smart Shade Control] is set to [Auto]. [Metering Mode] When [Exposure] is set a value other than [Manual], you can selects a metering mode. [Center-Weighted] Performs photometry with the entire screen center-weighted. Even if there is a slight difference in light
  • Canon VB-R13VE | User Manual - Page 117
    sodium lamp. [Halogen Lamp] Select this when capturing under a halogen lamp or incandescent lamp. [One-shot WB] If you set white balance to [Manual], this will force the white balance to match the light source and lock the setting. Setting Method Example: Illuminate a white subject (white paper, etc
  • Canon VB-R13VE | User Manual - Page 118
    move several times while the mode is switching between Day Mode and Night Mode. You will not be able to use pan, tilt, zoom and manual focus during this period. • If you use infrared illumination from an external device in Night Mode, turn on the infrared illumination before switching to Night
  • Canon VB-R13VE | User Manual - Page 119
    ] may not be possible due to the angle of the lens. In this case, adjust the angle of the lens (please refer to "Installation Guide"), or configure [Switch Day/Night] using [Timer] (P. 168). [Infrared Light Level] H652 Sets the infrared illumination strength when [Day/Night Operation] is selected in
  • Canon VB-R13VE | User Manual - Page 120
    with infrared lighting, etc.). Note You can set [Day/Night Mode Focus] if the following conditions have been met. - When [Focus] (P. 113) is set to [Manual] - When [Clear IR Mode] (P. 118) is set to [Disable] M50 Day/Night Mode Focus [Day/Night Mode Focus Control] Set the focus control method when
  • Canon VB-R13VE | User Manual - Page 121
    focus position] is selected in [Day/Night Mode Focus Control]. When you click [Exec], it will focus once using autofocus and then switch to manual mode. [Adjust Focus] Use when [Move to registered focus position] is selected in [Day/Night Mode Focus Control]. Click [Far] and [Near] to adjust
  • Canon VB-R13VE | User Manual - Page 122
    [Day Mode] Captures normal color video. [Night Mode] Removes the infrared filter to increase sensitivity. Video turns to monochrome. 122
  • Canon VB-R13VE | User Manual - Page 123
    [Camera] > [Panorama] Creating a Panorama Image R13 R12 M50 You can create a panorama image that captures the entire area that can be captured by the camera. Created panorama images are displayed in the Viewer and part of the Setting Page. The following settings can be configured here. •
  • Canon VB-R13VE | User Manual - Page 124
    2 Set the panorama creation area using the video display area. Operate the camera angle to get the positioning value in the video display area, and specify the panorama creation range. [Upper Limit]/[Lower Limit]/[Left Limit]/[Right Limit] Operate the camera angle to the upper limit, lower limit,
  • Canon VB-R13VE | User Manual - Page 125
    Setting Page Capturing starts, and the panorama image is created. Click [Cancel] to cancel capturing. To recapture part of the image: A lattice frame is displayed on the created panorama image. Right-click with the mouse pointer over the area to recapture and select [Recapture] to recapture that
  • Canon VB-R13VE | User Manual - Page 126
    The image file is saved in the specified location. Opening the Image File 1 In [Load from file], click [Exec]. 2 In the displayed dialog box, select the image file to use and click [Open]. The panorama image is displayed. Capture Settings These settings will be applied at the panorama image capture
  • Canon VB-R13VE | User Manual - Page 127
    [Camera] > [Restrict View] Setting View Restriction R13 R12 M50 Set the range that the camera can capture. You can use this, for example, to limit zoom or the field of view to a certain range when publishing live video. The following settings can be configured here. • Restrict View 5 Setting
  • Canon VB-R13VE | User Manual - Page 128
    Configuring View Restrictions Set a restrict view area and click [Apply] to restrict the capture range of the Camera Viewer. Important • If you have changed how the camera is installed, reconfigure the view restriction settings. • Check view restrictions again if you change the [Basic] > [Video] > [
  • Canon VB-R13VE | User Manual - Page 129
    frame/telephoto preview frame and displays it in the video display area. If you dragged the telephoto knob to the upper limit and the wide-angle knob to the lower limit, the view restriction is disabled for each edge (there is no restriction). View Restriction Operation Knob (Telephoto) View
  • Canon VB-R13VE | User Manual - Page 130
    Note • The panorama screen may be slightly different from the actual image. After you have configured view restrictions, be sure to use the Camera Viewer to confirm they have been reflected correctly. View restrictions are not applied to the video display area of the restrict view setting. • The
  • Canon VB-R13VE | User Manual - Page 131
    [Camera] > [Preset] Registering Presets By registering settings as presets, such as camera angles, camera settings (e.g. exposure) and Day/Night Mode switching, the presets can be easily called up by Viewers to apply the settings. The following settings can be configured here. • Camera Settings •
  • Canon VB-R13VE | User Manual - Page 132
    of each item, please refer to "Camera Settings" (P. 113). 3 Set the items of preset registration. [Pan/Tilt/Zoom position] R13 R12 M50 /[Digital PTZ Position] H652 H651 Select [Register] to register the current camera angle as a preset. Note If you selected [Home] (home position) in the preset list
  • Canon VB-R13VE | User Manual - Page 133
    Enter a preset name. Be sure to enter a preset name in [Preset Name (alphanumeric characters)]. [Show in Viewers] Select [Enable] to allow the Camera Viewers to use the preset. 4 Click [Register]. Note If the preset position is outside the restrict view area, (a warning icon) is displayed on the
  • Canon VB-R13VE | User Manual - Page 134
    [Camera] > [Preset Tour] Setting the Preset Tour Route You can have the camera automatically tour multiple registered presets to allow monitoring. The following settings can be configured here. • Route List • Edit Tour Route Important R13 R12 M50 • If you set frequent pan/tilt operations in a preset
  • Canon VB-R13VE | User Manual - Page 135
    R13 R12 M50 (1) (3) (2) 5 Setting Page (4) (5) H652 H651 (2) (4) (3) (6) (1) [Route List] R13 R12 M50 The list of preset tour routes. Displays the tour conditions that are set. Up to five tour routes can be set. (2) Tour Condition Settings Set the conditions for touring and the tour route name
  • Canon VB-R13VE | User Manual - Page 136
    position in the video display area. (c) Preset Preview Frame (White Frame) Indicates the preset/home position that is currently selected. (6) Digital PTZ Panel H652 H651 Displays the full video obtained by the camera when starting [Preset Tour]. (b) (c) (b) Preview Frame (Blue Frame) Indicates the
  • Canon VB-R13VE | User Manual - Page 137
    [Always] Preset tour is always performed. Note When [Not used] is selected, the following preset tour route settings cannot be configured. [Route Name (alphanumeric characters)] R13 R12 M50 Enter the tour route name. [Specify Active Time] Select [Specified] to configure a preset tour at a
  • Canon VB-R13VE | User Manual - Page 138
    Note If a preset has already been added to [Edit Tour Route] and is selected when another preset is added from the [Select Preset] list, the added preset will be displayed below the selected preset. 6 Configure the preset speed and pause duration. Select the preset to configure in [Edit Tour Route]
  • Canon VB-R13VE | User Manual - Page 139
    [Video and Audio] > [ADSR] Reducing Data Size by Lowering Video Quality in Specific Areas Reduces the size of transmitted H.264 video by reducing the video quality of non-target areas, such as ceilings and the sky. ADSR is an abbreviation for Area-specific Data Size Reduction. The following
  • Canon VB-R13VE | User Manual - Page 140
    Important • If you change the [Image Flip] setting in [Camera] > [Installation Conditions], review the specified area settings. • Reconfigure the specified area if you change the [Video] > [All Videos] > [Video Size Set] settings. R13 R12 M50 • Configure the specified area to a slightly larger size.
  • Canon VB-R13VE | User Manual - Page 141
    Depending on video quality settings, the on-screen display may become difficult to decipher. Set it after confirming appearance on actual video • When using digital PTZ, on-screen display will not be displayed if the cropped video has a horizontal size of 384 pixels or less. M50 H652 H651 On-Screen
  • Canon VB-R13VE | User Manual - Page 142
    [Color of text] Select from eight colors for the text color. [Background color] Select from eight colors for the background color. [Color depth of text and background] Select a color depth combination (Filling, Transparence, Translucence) for the text and background color. 142
  • Canon VB-R13VE | User Manual - Page 143
    [Video and Audio] > [Privacy Mask] Setting Privacy Mask Mask any areas of the camera video. You can check the camera video and set up to eight privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask areas follow the camera video. The following settings can be configured here.
  • Canon VB-R13VE | User Manual - Page 144
    2 In [Add mask area], click [Add]. The preview frame attached with the area number is displayed on the video display area. The privacy mask area for the corresponding number is also displayed on the privacy mask registration area. Preview Frame Privacy Mask Registration Area Privacy Mask Area
  • Canon VB-R13VE | User Manual - Page 145
    Important • Check privacy mask settings again if you change the [Basic] > [Video] > [All Videos] > [Video Size Set] settings. • You will need to set the position of the privacy mask again if you change the [Image Flip] setting in [Camera] > [Camera] > [Installation Conditions]. • If you reconfigure
  • Canon VB-R13VE | User Manual - Page 146
    Move the preview frame by dragging it and change its size by dragging the handles () positioned on its four sides. Note To discard changes and restore settings saved to the camera, click [Clear]. However, note that mask area settings that have not been saved in the camera by clicking [Apply] are
  • Canon VB-R13VE | User Manual - Page 147
    on the characteristics of the microphone used. • Use a speaker with an amplifier to connect to the camera (please refer to "Installation Guide"). General Sound Set the audio input/output volume, echo cancellation and microphone type. [Input Volume] Enter the input volume from the microphone
  • Canon VB-R13VE | User Manual - Page 148
    [Audio Input] Select the type of microphone connected to the camera. Caution If using a microphone, switch [Line In] and [Microphone In] (P. 148) with [Audio Input] to suit the specifications of the microphone. Using the wrong input may damage the camera and/or microphone. Be sure to configure
  • Canon VB-R13VE | User Manual - Page 149
    the necessary settings to use SNMP. Note • The camera information referenced from the SNMP manager is read-only. • Use an SNMP Manager that supports SNMP MIB2 (supporting RFC1213). [Use SNMP v1 and v2c] If you select [Enable], you can use SNMP v1 and v2c to browse the camera information from an
  • Canon VB-R13VE | User Manual - Page 150
    Name] Set the name of the user to allow FTP connections for. [Password] Set the password of the user to allow FTP connections for. Important • Canon will assume no liability for any accident or damage resulting from use of FTP software. • When changing the user name, make sure to also change
  • Canon VB-R13VE | User Manual - Page 151
    Setting Page WS-Security [Check Time on Authentication] Select whether to check the time information of data transmitted by the client. 5 151
  • Canon VB-R13VE | User Manual - Page 152
    [Server] > [Video Server] Video Transmission Settings Settings for clients that can connect to a video server. The following settings can be configured here. • Video Server Video Server [Maximum Number of Clients] Enter the maximum number of clients that can be connected to the camera at the same
  • Canon VB-R13VE | User Manual - Page 153
    [Server] > [Audio Server] Audio Transmission/Reception Settings R13 M50 H652 H651 Settings for audio transmission from the camera to the computer, and audio reception from the computer to the camera. The following settings can be configured here. • Audio Server 5 Setting Page Audio Server [Audio
  • Canon VB-R13VE | User Manual - Page 154
    [Server] > [RTP Server] RTP Settings Set the video and audio transmission using RTP. The following settings can be configured here. • RTP Server • Audio Multicast • RTP Streaming 1 to 5 RTP Server Enable RTP, and set the RTSP authentication method and port number. [RTP] Select this to enable or
  • Canon VB-R13VE | User Manual - Page 155
    RTP Streaming 1 to 5 You can set each stream for RTP stream transmission in an RTP Streaming 1 to RTP Streaming 5 session. [Video Size] Select the video format (JPEG or H.264) and video size for the RTP stream. The video sizes for JPEG will vary depending on the [Video Size Set] settings (P. 104).
  • Canon VB-R13VE | User Manual - Page 156
    to the log (P. 222). • If the destination for HTTP or FTP upload, or e-mail notification is set for a Windows operating system, IPsec communication is not supported. Video Record Setting When an event is triggered, you can set whether to upload camera video with HTTP or FTP or to record the video
  • Canon VB-R13VE | User Manual - Page 157
    the HTTP upload function and settings, contact your nearest Canon Customer Service Center. [Notification] Select whether to send event name and password required for authentication. Digest authentication is not supported. [Proxy Server] If using a proxy server, enter the host name or IP address
  • Canon VB-R13VE | User Manual - Page 158
    server. [Proxy User Name], [Proxy Password] Enter to use a user name and password for the proxy server. Digest authentication is not supported. [Parameter (query string)] Enter the request parameters. Parameters can be specified using the "%" character (P. 226). [HTTP Upload Test] Clicking [Exec
  • Canon VB-R13VE | User Manual - Page 159
    Setting Page [Subdirectory Name to Create], [File Name to Create] If file naming is set to [User Setting], enter the subdirectory name to be created as well as the name of the created file. Parameters can be specified in the entry with the "%" character (P. 226). [FTP Upload Test] Clicking [Exec]
  • Canon VB-R13VE | User Manual - Page 160
    [Video Record] > [E-mail Notification] Setting E-mail Notification Settings for sending an e-mail notification to a specified recipient when an event is triggered. The following settings can be configured here. • E-mail Notification E-mail Notification Set the mail server to be used for e-mail
  • Canon VB-R13VE | User Manual - Page 161
    [Event] > [External Device] External Device Input Triggered Operation Settings R13 M50 H652 H651 Operation settings for external device output and for external device input triggered events. The following settings can be configured here. • External Device Output 1, 2 • External Device Input 5 •
  • Canon VB-R13VE | User Manual - Page 162
    External Device Input [External Device Input Event] Select whether to use the input from an external device, such as a connected sensor, as an event. External Device Input 1, 2 You can set the operation to be performed when an event is triggered by input from an external device. The camera has two
  • Canon VB-R13VE | User Manual - Page 163
    [Audio Playback at Inactive Event] If you select [Enable], the sound clip specified in [Sound Clip] will play back at inactive events for the external device input. [Sound Clip] Select the sound clip when [Audio Playback at Active Event] or [Audio Playback at Inactive Event] has been set to [Enable
  • Canon VB-R13VE | User Manual - Page 164
    [Event] > [Audio Detection] Abnormal Audio Input Triggered Operation Settings R13 M50 H652 H651 Audio input from the microphone connected to the camera, such as loud noises or screams, or when expected audio input ceases, can trigger operations such as video recording or e-mail notification. The
  • Canon VB-R13VE | User Manual - Page 165
    [ON Event Operation] If [Enable] is set, [Preset], [Video Record] and [E-mail Notification] will be executed according to their settings when a volume detection event (ON event) is triggered. [OFF Event Operation] If [Enable] is set, [Preset], [Video Record] and [E-mail Notification] will be
  • Canon VB-R13VE | User Manual - Page 166
    It is necessary to set presets beforehand with [Camera] > [Preset] (P. 131). Important R13 M50 When the camera is triggered by a scream detection event and moved to a preset position specified in the [Preset] settings, camera control privileges are released, even if the user has obtained those
  • Canon VB-R13VE | User Manual - Page 167
    [Event] > [Timer] Timer Triggered Operation Settings The timer function can generate events that can trigger operations, such as video recording and e-mail notifications, at regular intervals. You can set the following two types of timers. • 24 hours continuous from specified time • Within
  • Canon VB-R13VE | User Manual - Page 168
    Select [Switch to Night Mode] to switch to Night Mode at the start time, and Day Mode at the end time. [Repeat Interval] is not supported. Important • If you set [Start Time] and [End Time] and select a preset with [Start Time Preset], the Day/Night setting in [Camera] > [Preset] > [Camera Settings
  • Canon VB-R13VE | User Manual - Page 169
    where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from Intelligent Function operations. 169
  • Canon VB-R13VE | User Manual - Page 170
     Video Detection Detects changes to video in a specified area. There are six types of detection to suit your needs. Moving Object Detection Detects moving objects. This function can be used to detect visitors or suspicious individuals. Moving object detection is triggered while moving objects are
  • Canon VB-R13VE | User Manual - Page 171
    Camera Tampering Detection Detect when capture is being disrupted. This can be used to detect when the camera orientation is changed or the video display is obscured with spray, etc. Camera tampering detection is triggered when an area exceeding a specified ratio of change is continuously altered.
  • Canon VB-R13VE | User Manual - Page 172
    Intrusion Detection Detect when a person or moving object crosses a specified area. This can be used to detect actions such as when someone climbs over a barrier and enters a restricted area in a museum, etc. This determines that an object is entering when the decision point of the object detection
  • Canon VB-R13VE | User Manual - Page 173
    • If [Basic] > [Video] > [All Videos] > [Video Size Set] settings on the Setting Page are changed, be sure to change the preset position settings ( R13 R12 M50 ) and Intelligent Function settings, and check operations. The Intelligent Function may not operate, depending on the settings. R13 R12 M50
  • Canon VB-R13VE | User Manual - Page 174
    3 Set the Selected Operation Mode For [Video Detection], please refer to "[Event] > [Intelligent Function] - Video Detection -" (P. 175) to configure video detection settings. For [Auto Tracking], please refer to "[Event] > [Intelligent Function] - Auto Tracking -" (P. 192) to configure Auto
  • Canon VB-R13VE | User Manual - Page 175
    [Event] > [Intelligent Function] - Video Detection - In video detection, select the type to detect, and set the tracking area for video changes while checking images on the camera. You should also set which operations (e-mail notification, record video, playing audio from the speaker connected to
  • Canon VB-R13VE | User Manual - Page 176
    2 Click [Add] in [Detection Settings]. 3 Select [Detection Setting Number] (1 to 15) and [Detection Type] for the detection setting to be added. Note You can register up to 15 detection settings. 4 Click [OK]. The detection settings added to [Detection Settings] are displayed and [Enable these
  • Canon VB-R13VE | User Manual - Page 177
    Setting Page the detection type. 5 6 Configure event settings. Set which operations to carry out for video detection in the [Event] tab (P. 197). 7 To register multiple detection settings, repeat steps 2 to 6. 8 Click [Apply]. The settings are saved to the camera. Note To restore settings, click [
  • Canon VB-R13VE | User Manual - Page 178
    1 Click [Non-detection Area Settings] to display the list of non-detection area settings. 2 Click [Add]. The non-detection area settings added in [Non-detection Area Settings] are displayed and [Enable non-detection area] is selected. Note • Up to five non-detection area settings can be registered.
  • Canon VB-R13VE | User Manual - Page 179
    Note • You can create a polygonal area with a maximum of 32 vertices. You cannot set a non-detection area with only a straight line. • Click [Clear Area] to set the non-detection area again. • Enter [Non-detection Area Name (within 64 half-width alphanumeric characters)] as necessary. • The non-
  • Canon VB-R13VE | User Manual - Page 180
     Settings Common to Each Detection Type (1) (2) (3) (1) [Detection Settings Name (within 64 half-width alphanumeric characters)] Enter a detection name. Be sure to enter a name in [Detection Settings Name]. (2) [Area Shape] Configure whether the detection area is a rectangle or a free-shape polygon
  • Canon VB-R13VE | User Manual - Page 181
    Setting Page [Clear Area] The detection area configured with [Polygonal] is deleted. (3) [Display Color] Select the color for detection areas and detection lines.  How to Configure Moving Object Detection Set the area you want to detect a moving object in as a detection area. 5 1 Select [
  • Canon VB-R13VE | User Manual - Page 182
    Note If an object is placed in or removed from the moving object detection area, "detected" status will be triggered for Moving Object Detection.  How to Configure Abandoned Object Detection Set the area you want to detect an abandoned object in as a detection area. 1 Select [Rectangular] or [
  • Canon VB-R13VE | User Manual - Page 183
    Profile lines of detected abandoned object  How to Configure Removed Object Detection Set an area around the target objects, for Removed Object Detection. The following methods are available for 5 configuring removed object detection. - Setting a broad area for detecting the removal of objects
  • Canon VB-R13VE | User Manual - Page 184
    4 Configure [Duration (Sec)] for time required for an object to be detected as a removed object. 5 Click [Apply]. Important • A removed object may not be detected in the following cases. - When long and thin objects are removed - When the same object is placed continuously and some of the objects
  • Canon VB-R13VE | User Manual - Page 185
    Click [Restart intelligent function] again. Important Set detection areas so that they precisely match the profile lines of the target object. Influence from the target object's shadow or adjacent objects may result in the target object being recognized as larger than it actually is and may not
  • Canon VB-R13VE | User Manual - Page 186
    Change Ratio indicator Detection Status for Camera Tampering Detection Moving objects detected are shown with profile lines. If an object is smaller than [Change Ratio (%)], its profile lines are white. If the obscured area in the video exceeds [Change Ratio (%)], profile lines take on the same
  • Canon VB-R13VE | User Manual - Page 187
    Setting Page Detection line ▼ To configure a polygonal detection line, click the vertices of the line in order. 5 Detection line You can configure a polygonal detection line with a maximum of 32 vertices. ▼ Click any of the set vertices. The detection line is determined. Note • Even after
  • Canon VB-R13VE | User Manual - Page 188
    Object Size Indicator Note A ratio of up to 30% can be set in [Object Size (%)] for passing detection. Detection Status for Passing Detection All moving objects detected are shown with white profile lines. When the [Decision Point] of a moving object that meets the [Object Size (%)] setting crosses
  • Canon VB-R13VE | User Manual - Page 189
    Detection Frame Decision point (bottom center) 4 Configure the size of the moving object needed to trigger detection in [Object Size (%)]. Set the size ratio of moving objects for the entire screen. When the setting values or slider is changed, an indicator representing the object size is
  • Canon VB-R13VE | User Manual - Page 190
    No.1: Video Detection Status is ON No.2 and 3: Video Detection Status is OFF Displaying Settings for Detection Areas/Detection Lines, Non-Detection Area and Detection Results (Display Options) Configure the detection area/line, non-detection area, and detection results displayed in the video display
  • Canon VB-R13VE | User Manual - Page 191
    1 Click [Detection Settings]. 2 Select [Reduce effects of lighting change] checkbox. 3 Click [Save settings]. The settings are saved and the Intelligent Function restarts. Important • It takes several seconds for the Intelligent Function to restart. No detection is performed while restarting. •
  • Canon VB-R13VE | User Manual - Page 192
    [Event] > [Intelligent Function] - Auto Tracking - R13 R12 For Auto Tracking, set the detection area for moving objects while checking the video on the computer screen. The camera is controlled so that the detected moving object appears near the center of the video display area. You can also set
  • Canon VB-R13VE | User Manual - Page 193
    Setting Page 3 Configure the detection area in the video display area. Use a rectangle to specify the detection area (P. 180). 5 Note The detection area is set to display within a rectangular area by default. It cannot be set to the edge of the video display area. 4 Configure the size the moving
  • Canon VB-R13VE | User Manual - Page 194
    7 In the [Event] tab, configure the operations to be performed when "detected" mode is triggered. For details on settings, please refer to "Configuring Operations for "Detected" ([Event] Tab)" (P. 197). 8 Click [Apply]. The settings are saved to the camera. 9 In the message box displayed, click [OK
  • Canon VB-R13VE | User Manual - Page 195
    Auto Tracking Target Frame Auto tracking prioritizes tracking the first detected moving object. While auto tracking, other moving objects will not be detected even if they satisfy [Tracking Start Conditions]. Important • When setting the Auto Tracking Function, it is recommended that you test the
  • Canon VB-R13VE | User Manual - Page 196
    Displaying Settings for Detection Areas and Detection Results (Display Options) Select whether to display the detection area and detection results in the video display area. You can select [Display]/[Do not display] for both [Detection Area] and [Detection Results]. [Detection Area] can only be
  • Canon VB-R13VE | User Manual - Page 197
    [Event] > [Intelligent Function] - Shared Operations - This explains functions common to both video detection and auto tracking. Configuring Operations for "Detected" ([Event] Tab) Set operations to be performed upon detection of changes in a subject. Video Detection Auto Tracking R13 R12 (1)
  • Canon VB-R13VE | User Manual - Page 198
    [Sound Clip Name] Select the sound clip to be played back. You must register the sound clip with Sound Clip Upload 1 to 3 in [Video and Audio] > [Audio] (P. 148) on the Setting Page in advance. [Volume] Set the volume for the sound clip. (5) External Device Output Operations R13 M50 H652 H651 [
  • Canon VB-R13VE | User Manual - Page 199
    [Event] > [Switch Day/Night] Executing Presets When Switching Day/Night Mode When events trigger the switching of Day/Night Mode, presets registered in advance can be executed, such as changing the camera angle or video quality settings. The following settings can be configured here. • Switch Day
  • Canon VB-R13VE | User Manual - Page 200
    [Event] > [Linked Event] Using Event Combinations R13 M50 H652 H651 By linking two types of events, a single event is triggered. Select AND/OR for the event linking method. You can set the operations to perform, such as recording video or sending e-mail notifications, when a linked event is
  • Canon VB-R13VE | User Manual - Page 201
    Select whether an ON event or OFF event triggers a linked event in [Status]. [External Device Input] Select External Device Input 1 or 2 in [External Device Input], and then select an active event or inactive event to trigger a linked event in [Status]. [Timer] Select the timer event number to use
  • Canon VB-R13VE | User Manual - Page 202
    [Sound Clip] Select the sound clip when [Audio Playback at ON Event] or [Audio Playback at OFF Event] has been set to [Enable]. You must register the sound clip with [Video and Audio] > [Audio] (P. 148) beforehand. [Volume] Enter the volume for the sound clip. Linked Event Operation Examples This
  • Canon VB-R13VE | User Manual - Page 203
    Event 2 Triggered but Event Gap Setting ([4] sec.) Exceeded Event Gap (4 Sec. in This Example) Event 1 Event 2 Consolidated State ON OFF ON OFF ON OFF The gap between the occurrence of event 2 after the occurrence of event 1 exceeds the value specified for the [Event Gap] setting. Therefore, a
  • Canon VB-R13VE | User Manual - Page 204
    [Security] > [Host Restrictions] Setting Access Restrictions Separate access control from IPv4 and IPv6 addresses can be set. The following settings can be configured here. • IPv4 Host Access Restrictions • IPv6 Host Access Restrictions Important • To prohibit access via a proxy server in HTTP
  • Canon VB-R13VE | User Manual - Page 205
    IPv6 Host Access Restrictions Specify the hosts from which IPv6 access is permitted and prohibited. [Apply Host Access Restrictions] Select whether to use IPv6 host access restrictions. [Default Policy] Select whether to allow or block access from IPv6 addresses that have not been specified in [
  • Canon VB-R13VE | User Manual - Page 206
    [Security] > [SSL/TLS] Setting HTTP Communication Encryption Certificate creation and management, and encrypted communication settings. The following settings can be configured here. • Certificates • Certificate Management • Encrypted Communications Certificates Create an SSL/TLS certificate.
  • Canon VB-R13VE | User Manual - Page 207
    Certificate Management Manage the SSL/TLS certificate. [Generate Certificate Signing Request] Click [Exec] to create a server private key and generate a certificate signing request. Once processed, the certificate signing request will be displayed in a separate window. Note Generating a
  • Canon VB-R13VE | User Manual - Page 208
    If you select [HTTPS], HTTP access is also redirected to HTTPS to perform SSL/TLS communication. Important • Even if you set SSL/TLS communication here, SSL/TLS communication is not performed unless you install a certificate. • Video distribution performance decreases when performing SSL/TLS
  • Canon VB-R13VE | User Manual - Page 209
    [Security] > [802.1X] Network Port Authentication Settings Settings for 802.1X authentication and authentication status display, and for certificate administration. The following settings can be configured here. • 802.1X Authentication • Authentication Method • Certificate Information •
  • Canon VB-R13VE | User Manual - Page 210
    [Client Private Key Status] If no client private key is installed, [Not Installed] is displayed. If a client private key is installed, [Installed] is displayed. This is displayed only when [Authentication Method] is set to [EAP-TLS].  Certificate Management This is displayed only when [
  • Canon VB-R13VE | User Manual - Page 211
    . Contact your system administrator for these settings. • When connecting with IPsec, set the camera IP address manually. For IPv4 addresses, use addresses with [IPv4 Address Setting Method] set to [Manual] in [Basic] > [Network] > [IPv4]. For IPv6 addresses, use addresses set with [IPv6 Address
  • Canon VB-R13VE | User Manual - Page 212
    (min)] Enter the duration of validity for ISAKMP SA. IPsec Set 1 to 5 IP security can be specified through auto key exchange or manual setting with up to five communicating devices.  Auto Key Exchange Important If the camera is rebooted during auto key exchange communication, a connection error
  • Canon VB-R13VE | User Manual - Page 213
    to connect to. Normally [AES] or [3DES] is recommended. [SA ESP Authentication Algorithm] Set the ESP authentication algorithm to suit the authentication algorithm supported by the device to connect to. If [ESP] is used alone, [No Authentication] cannot be selected. [SA ESP Encryption Key (outbound
  • Canon VB-R13VE | User Manual - Page 214
    [SA AH Authentication Key (outbound)] Enter the SA authentication key for outbound. If [HMAC_SHA1_96] or [HMAC_MD5_96] was selected in [SA AH Authentication Algorithm], set a 160-bit or 128-bit hexadecimal number, respectively. [SA AH SPI (outbound)] Enter the SA SPI value for outbound. Set a
  • Canon VB-R13VE | User Manual - Page 215
    of days saved in [Auto Video Delete], or manually delete unneeded files with the Recorded Video Utility, on the memory card, please refer to "Installation Guide". Video Record Setting Sets whether to record video first may result in management file problems or the memory card becoming inaccessible.
  • Canon VB-R13VE | User Manual - Page 216
    recording-mode stream that could not be distributed due to a network error • Video files when HTTP or FTP upload failed • Video files manually recorded by the user from the Camera Viewer (JPEG/H.264(1)) • Video files recorded by [External Device Input], [Volume Detection] and [Intelligent Function
  • Canon VB-R13VE | User Manual - Page 217
    [Delete Time] Enter the time to delete video that has exceeded the [Days Saved] setting. [Recreate Video Management Information] If you click [Exec], the management information file for recorded video will be recreated on the memory card. The memory card cannot be accessed during this process. It
  • Canon VB-R13VE | User Manual - Page 218
    execution. If you repeatedly perform pan/tilt operations for a long time, video or audio problem linked to pan operations may occur. In this case, executing Refresh Drive System may resolve these problems. Note The following users will be disconnected while refreshing the drive system. - All users
  • Canon VB-R13VE | User Manual - Page 219
    Caution • You must not turn off the camera while [Restore Default Settings] is in operation. Turning off the camera at this stage may result in disabling its ability to boot correctly. • Once [OK] is clicked, you can no longer stop the process of restoring the default settings. [Network Settings] If
  • Canon VB-R13VE | User Manual - Page 220
    restored. After restore is completed, the camera will be rebooted. Important • Take care when restoring from the backup file of another camera, as problems such as not being able to connect to the camera may occur due to the network address conflicting or the administrator password being overwritten
  • Canon VB-R13VE | User Manual - Page 221
    [Maintenance] > [Update Firmware] Updating the Camera Firmware You can update the firmware. The following settings can be configured here. • Update Firmware 5 Setting Page Device Information [Model Name] and [Firmware Version] Displays the information about the connected camera. Updating
  • Canon VB-R13VE | User Manual - Page 222
    [Maintenance] > [Log] Checking/Sending Camera Log Information You can check the camera operations and connection history, and set log message e-mail transmission. The following settings can be configured here. • View Logs • Log Notifications View Logs Display a history of camera operations and
  • Canon VB-R13VE | User Manual - Page 223
    [User Name], [Password], [POP Server] Enter the user name and password needed for authentication, and the POP server host name or IP address when e-mail authentication is set to [POP before SMTP]. Enter the user name and password needed for authentication when e-mail authentication is set to [SMTP-
  • Canon VB-R13VE | User Manual - Page 224
    224
  • Canon VB-R13VE | User Manual - Page 225
    Chapter Appendix This chapter provides supplementary information on camera functions, and explains the measures to take when trouble occurs or a message is displayed during camera use. It also explains how to reset the camera to the factory default setting state.
  • Canon VB-R13VE | User Manual - Page 226
    180.00 - 180.00 M50 -179.99 - 180.00 H652 H651 0 %Z Zoom position 0.01 - 300.00 %R Rotation position 0 %V Camera server VB-R13VE / VB-R13 / VB-R12VE / VB-M50B / VB-H652LVE / VB-H651V %y Year of capture time 2001 - 2031 %m Month of capture time 01 - 12 %d Day of capture time 01 - 31
  • Canon VB-R13VE | User Manual - Page 227
     Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 157) [Parameter (query string)] All modifiers can be used. [FTP Upload] (P. 158) [Subdirectory Name to Create] Only the modifiers %y, %m, %d, %w, %H, %h, %n can be used. [File Name to
  • Canon VB-R13VE | User Manual - Page 228
    for the Camera Management Tool, please refer to "Camera Management Tool User Manual". • For information on troubleshooting for the Recorded Video Utility, please refer to "Recorded Video Utility User Manual". Problem The camera does not launch. Cannot connect to the camera. The Camera
  • Canon VB-R13VE | User Manual - Page 229
    Problem There is no audio. R13 M50 H652 H651 The camera cannot be When [Operation Settings] is set to [Save Log], change it to [Save Logs and Videos]. • To manually save recordings to a memory card, obtain camera control privileges. • Windows prohibits saving to certain folders. Accordingly,
  • Canon VB-R13VE | User Manual - Page 230
    be saved. Provide enough memory space by deleting unnecessary files in the user memory area, etc. S310 Working error in event service [err] Description %1 %2 %3 Meaning Countermeasure cannot work event [%1][%2][%3] (S310) Error number Cause of error Error information An error occurred while the
  • Canon VB-R13VE | User Manual - Page 231
    Check that the camera is not touching the dome, etc. If the error is not caused by problems such as contact with peripheral items, the camera is faulty. Arrange for servicing. S330 Failure of fan [err] Description fan [%1] is stopped (S330) %1 Fan number Meaning Countermeasure Detected that
  • Canon VB-R13VE | User Manual - Page 232
    (open | write | flush) %3 Error number Meaning Detected an error in the audio device Countermeasure If the problem persists, please arrange for servicing. B402 Audio server initialization failed [err] Description %1 wvaudio initialization error [%1] (B402) Error number Meaning The audio
  • Canon VB-R13VE | User Manual - Page 233
    input function was stopped because a video input command could not be processed. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. V402 Video input frozen [crit] Description %1 video %1 stalled (V402) Video number Meaning The video input
  • Canon VB-R13VE | User Manual - Page 234
    RECVQ_META SENDQ_MEDIA A communication error occurred between modules. Countermeasure If the problem persists after repeated attempts and rebooting, the camera may be faulty. Arrange for servicing. R302 Parameter acquisition failure [err] Description %1 Meaning cannot get parameter
  • Canon VB-R13VE | User Manual - Page 235
    fan [%1] speed is too slow. (S230) %1 Meaning Fan number Detected decrease in fan rotation speed. If this happens frequently, arrange for servicing. S231 Heater unit not operating [warning] Description Meaning Countermeasure A 24 V AC power source is not supplied to the heater unit. (S231
  • Canon VB-R13VE | User Manual - Page 236
    connection time settings used when connecting. 43: Reconnect or restart. 45: Use supported client software. 47: Check user level used when connecting. 49: Check client not be switched. Countermeasure Set Day/Night Mode to manual. C211 Camera control command overflow [warning] Description Meaning
  • Canon VB-R13VE | User Manual - Page 237
     Video warning V200 Video input warning [warning] Description %1 video %1 warning - %2 (V200) Video number %2 Error number Meaning Countermeasure An error that permits recovery of the video input system was detected. Change video size or video quality, or decrease data size for each JPEG
  • Canon VB-R13VE | User Manual - Page 238
    authentication failure or missing valid authentication information. 457: Playback time for RTSP is invalid. 501: An invalid RTSP option was used. 503: Failure to offer service, due to insufficient resources. The number of maximum RTP sessions, has passed the limit. RTSP connection has failed. 238
  • Canon VB-R13VE | User Manual - Page 239
    ] Description shutdown extio (S013) Meaning The external device input/output service was shut down. S014 Timer service started [info] Description starting timer (S014) Meaning The timer service was started. S015 Timer service shut down [info] Description Meaning shutdown timer (S015) The
  • Canon VB-R13VE | User Manual - Page 240
    or stopping Meaning The video server was started/stopped. V020 Starting intelligent service [info] Description starting intelligent. (V020) Meaning Intelligent service was started. V021 Shutting down intelligence service [info] Description Meaning shutdown intelligent. (V021) Intelligent
  • Canon VB-R13VE | User Manual - Page 241
    A041 Number of uploads (FTP) [info] Description %1 uploader ftp: normal=%1 test=%2 (A041) Number of normal uploads. %2 Number of test uploads. Meaning Shows the number of uploads executed. A042 Number of uploads (HTTP) [info] Description uploader http: normal=%1 test=%2 (A042) %1 Number
  • Canon VB-R13VE | User Manual - Page 242
    R005 Starting multicast [info] Description start multicast: profile=%1, num_of_sessions=%2(V=%3, A=%4, M=%5,BC=%6) (R005) %1 Client IP address %2 Profile name of requested MulticastStreaming START %3 Total distribution count of Video stream %4 Total distribution count of Audio stream %5
  • Canon VB-R13VE | User Manual - Page 243
    exit Digital PTZ and Viewer PTZ. M50 You cannot control the camera unless you exit Viewer PTZ. R13 R12 Start Digital PTZ or Viewer PTZ. H652 computer audio device was unavailable or disabled. An attempt was made to manually record to a memory card with insufficient capacity. Recording to the memory
  • Canon VB-R13VE | User Manual - Page 244
    Compensation button or exposure compensation when [Exposure] was set to [Manual], or [Smart Shade Control] was set to [Auto]. You do Reception from Viewer] was set to [Disable]. Your web browser is not supported. You started the Camera Viewer with an unsupported web browser. ActiveX is disabled
  • Canon VB-R13VE | User Manual - Page 245
    the Camera Management Tool, please refer to "Camera Management Tool User Manual". • For factory default settings, please refer to P. 248. cover. For details, please refer to "Installation Guide" included with the camera. VB-R13VE/VB-R12VE/VB-M50B/VB-H651V 1 Hold down the reset switch while pressing
  • Canon VB-R13VE | User Manual - Page 246
    Reset Switch Reboot Switch VB-R13 1 Turn the camera off. The camera does not have a power switch. To turn the camera on or off, connect or disconnect the power cable. 2
  • Canon VB-R13VE | User Manual - Page 247
    Appendix VB-H652LVE 1 Incline the installation adjustment switch to the RESET position while pressing the reboot switch with a pointed object. 2 Release the reboot switch after at least
  • Canon VB-R13VE | User Manual - Page 248
    H651 • Current Date and Time • Setting Setting Method Set manually Auto-Setting of NTP Server Disable NTP Server Time zone (GMT : 960 x 540 6 Video Quality: 1920 x 1080 6 Video Quality: Digital PTZ 6 H652 H651 Video Size: video Transmission 1920 x 1080 Maximum Frame Rate: Video
  • Canon VB-R13VE | User Manual - Page 249
    Name (alphanumeric characters) • Camera position Pan/Tilt/Zoom position R13 R12 M50 Digital PTZ Position M50 H652 H651 • Camera Settings Focus Exposure AGC Limit Slow Shutter Shutter Speed Position Register Unregister Auto R13 R12 M50 Manual H652 H651 Auto 6 Disable 1/100 11 Appendix 6 249
  • Canon VB-R13VE | User Manual - Page 250
    Balance Lock Focus Lock • Restrict View R13 R12 M50 View Restrictions • Preset Registration Pan/Tilt/Zoom position R13 R12 M50 Digital PTZ Position H652 H651 Camera Settings Preset Name (alphanumeric characters) Show in Viewers • Route List/Route Setting 9 0 Center-Weighted Disable 1 (Mild) Auto
  • Canon VB-R13VE | User Manual - Page 251
    80 443 Disable Disable R13 VB-R13VE/VB-R13 R12 VB-R12VE M50 VB-M50B H652 VB-H652LVE Installation Location Security Level Level Authentication Algorithm Encryption Algorithm • FTP Server Use FTP Server H651 VB-H651V No authentication and no encryption MD5 DES No authentication and no encryption
  • Canon VB-R13VE | User Manual - Page 252
    Disable Preset R13 M50 None Video Record Disable E-mail Notification Disable External Device Output for Active Disable Event External Device Output for Inactive Disable Event * VB-M50B is set to 320x180 JPEG.
  • Canon VB-R13VE | User Manual - Page 253
    Item Setting Audio Playback at Active Event Disable Audio Playback at Inactive Event Disable Sound Clip Volume 50 Switch Day/Night Disable • External Device Input 2 Operation Mode Normally Open Active Event Operation Disable Inactive Event Operation Disable Ongoing Active Event
  • Canon VB-R13VE | User Manual - Page 254
    Item Setting 24-Hour Continuous Setting Disable Start Time 00:00 End Time 00:00 Repeat Interval None • Operation Start Time Preset R13 R12 M50 None Video Record Disable E-mail Notification Disable External Device Output R13 M50 H652 H651 Disable • Operation Mode R13 R12 Mode
  • Canon VB-R13VE | User Manual - Page 255
    Item Setting Sound Clip Volume 50 • Linked Event 3 Linked Event Disable Event Linking Method AND Event Order None Event Gap (seconds) 2 Event 1 Event Type External Device Input External Device Input Input 1 Status Active Event 2 Event Type Intelligent Function Intelligent
  • Canon VB-R13VE | User Manual - Page 256
    Item Setting 03: / 128 Yes 04: / 128 Yes 05: / 128 Yes 06: / 128 Yes 07: / 128 Yes 08: / 128 Yes 09: / 128 Yes 10: / 128 Yes 11: / 128 Yes 12: / 128 Yes 13: / 128 Yes 14: / 128 Yes 15: / 128 Yes 16: / 128 Yes 17: / 128 Yes 18: / 128 Yes 19: / 128 Yes 20: / 128 Yes • Certificates
  • Canon VB-R13VE | User Manual - Page 257
    Item Setting Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length 16 Destination Prefix Length 16 IKE Pre-Shared Key SA ESP Encryption Algorithm AES SA ESP Authentication Algorithm HMAC_SHA1_96 SA ESP Encryption Key (outbound) SA ESP Authentication
  • Canon VB-R13VE | User Manual - Page 258
    Item Setting Source IPv6 Address Security Protocol ESP Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length 16 Destination Prefix Length 16 IKE Pre-Shared Key SA ESP Encryption Algorithm AES SA ESP Authentication Algorithm HMAC_SHA1_96 SA ESP
  • Canon VB-R13VE | User Manual - Page 259
    Criteria 164, 179 Detection Lines 186, 190 Detection Type 170, 176 Detections Settings 190 Device Information 218 Device Name 111 DHCP 96 DHCPv6 97 Digital PTZ 76 Digital Zoom 68, 108 Display Options 190 Display Size 63 DNS 98 Drag to Move 70 E Easy Installation 31 259
  • Canon VB-R13VE | User Manual - Page 260
    Filter 118 Infrared Light Level 119 Infrared Light Strength 109 Initial Setting 38, 112 Input Volume 147 Installation 30 Installation Guide 5 Intelligent Function Auto Tracking 192 Detections Settings 190 Display Options 190 Operation Mode 173 Restart 198 Video Detection 175 Intrusion
  • Canon VB-R13VE | User Manual - Page 261
    Privacy Mask 143 Privileged Camera Control 55, 101 Pulse 161 R 6 Appendix Reboot 218 Reconnect 91 Recorded Video Utility 5, 21, 81 Recording Manually 80 Recording to a Memory Card 80 Reference Volume Level 164 Refresh Drive System 218 Removed Object Detection 170, 183 Reset Switch
  • Canon VB-R13VE | User Manual - Page 262
    Zone 103 Timer 167 Tour Route Settings 136 Tracking Conditions 193 Troubleshooting 228 Trusted Sites 34, 41 U Unmounted 215 Upload 156 Use Mobile Camera Viewer 5, 21 RM-Lite Viewer 22 Viewer Message 243 Viewer PTZ 75 Voice Activity Detection 153 Volume 82, 83, 163, 198 Volume Detection
  • Canon VB-R13VE | User Manual - Page 263
    BIE-7128-000 © CANON INC. 2016
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This User Manual should be read before using the network camera.
ENGLISH
Network Camera
Operation Guide
/