Canon imageCLASS MF3110 imageCLASS MF3111 Basic Guide - Page 108

If You Cannot Solve the Problem

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Troubleshooting If You Cannot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter, contact Canon Authorized Service Facilities or the Canon Customer Care Center. CAUTION If the machine makes strange noises, emits smoke or strange smells, unplug the power cord immediately, and then contact Canon Authorized Service Facilities or the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. IMPORTANT Attempting to repair the machine yourself may void the limited warranty. If you need to contact Canon Authorized Service Facilities or the Canon Customer Care Center, make sure you have the following information: • Product name MF3111 • Serial number The serial number is on the label located at the back of the machine. 9 • Software version number • Place of purchase • Nature of problem • Steps you have taken to solve the problem and the results 9-20 If You Cannot Solve the Problem

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If You Cannot Solve the Problem
9-20
Troubleshooting
9
If You Cannot Solve the Problem
If you have a problem with your machine and you cannot solve it by referring to the
information in this chapter, contact Canon Authorized Service Facilities or the
Canon Customer Care Center.
CAUTION
If the machine makes strange noises, emits smoke or strange smells, unplug
the power cord immediately, and then contact Canon Authorized Service
Facilities or the Canon Customer Care Center. Do not attempt to disassemble or
repair the machine yourself.
IMPORTANT
Attempting to repair the machine yourself may void the limited warranty.
If you need to contact Canon Authorized Service Facilities or the Canon Customer
Care Center, make sure you have the following information:
•
Product name
MF3111
•
Serial number
The serial number is on the label located at the back of the machine.
•
Software version number
•
Place of purchase
•
Nature of problem
•
Steps you have taken to solve the problem and the results