Canon imageFORMULA DR-7580 User Manual - Page 68

When the Scanner Is Not, Recognized

Page 68 highlights

Chapter 6 Troubleshooting When the Scanner Is Not Recognized The following describes possible causes of your computer not recognizing the scanner. Remedy the problem by following the procedure for the respective cause. SCSI Connections Cause The scanner is not correctly connected. Remedy Connect the SCSI cables to the scanner in the correct way. Cause Remedy The SCSI card is not correctly recognized. Correctly connect the SCSI card referring to the SCSI card manual. Also, check the following according to the OS that your computer is running on. Click [Start]-[Settings]-[Control Panel]-[System], and then open the [Device Manager] and check if "SCSI Controller" has an "x" or "!" on it. If you can see one of these, then refer to the SCSI card's operator's manual to reset the SCSI card. Click [Start]-[Settings]-[Control Panel], and then open the [SCSI adapter] and check if the "SCSI card" is being recognized correctly. If it is not correctly recognized, then refer to the SCSI card's operator's manual to reset the SCSI card. Click [Start]-[Settings]-[Control Panel]-[System]-[Hardware], and then open the [Device Manager] and check if "SCSI controller" has an "x" or "!" on it. If you can see one of these, then refer to the SCSI card's operator's manual to reset the SCSI card. Click [Start]-[Control Panel]-[Performance and Maintenance]-[System][Hardware], and then open the [Device Manager] and check if "SCSI controller" has an "x" or "!" on it. If you can see one of these, then refer to the SCSI card's operator's manual to reset the SCSI card. 64

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64
Chapter 6
Troubleshooting
When the Scanner Is Not
Recognized
The following describes possible causes of your computer not recognizing the
scanner. Remedy the problem by following the procedure for the respective cause.
SCSI Connections
Cause
The scanner is not correctly connected.
Remedy
Connect the SCSI cables to the scanner in the correct way.
Cause
The SCSI card is not correctly recognized.
Remedy
Correctly connect the SCSI card referring to the SCSI card manual.
Also, check the following according to the OS that your computer is
running on.
<Windows 98 and Windows Me>
Click [Start]-[Settings]-[Control Panel]-[System], and then open the
[Device Manager] and check if “SCSI Controller” has an “x” or “!” on it.
If you can see one of these, then refer to the SCSI card’s operator’s
manual to reset the SCSI card.
<Windows NT 4.0 Workstation>
Click [Start]-[Settings]-[Control Panel], and then open the [SCSI
adapter] and check if the “SCSI card” is being recognized correctly. If it
is not correctly recognized, then refer to the SCSI card’s operator’s
manual to reset the SCSI card.
<Windows 2000 Professional>
Click [Start]-[Settings]-[Control Panel]-[System]-[Hardware], and then
open the [Device Manager] and check if “SCSI controller” has an “x” or
“!” on it. If you can see one of these, then refer to the SCSI card’s
operator’s manual to reset the SCSI card.
<Windows XP>
Click [Start]-[Control Panel]-[Performance and Maintenance]-[System]-
[Hardware], and then open the [Device Manager] and check if “SCSI
controller” has an “x” or “!” on it. If you can see one of these, then refer
to the SCSI card’s operator’s manual to reset the SCSI card.