Canon imagePROGRAF GP-300 imagePROGRAF GP-300 GP-200 series User Manual
Canon imagePROGRAF GP-300 Manual
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- Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 1
GP-300 GP-200 GP-5300 GP-5200 Online Manual English - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 2
Contents Using This Online Manual 18 Trademarks and Licenses 19 Basic Operation 38 Printer Parts 39 Printer Parts 40 Front 41 Side 43 Top Cover (Inside 44 Roll Paper Cover ( - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 3
of Paper 92 Specifying the Paper Length 95 Removing the Roll from the Printer 96 Removing Rolls From the Roll Holder 99 Feeding Roll Paper Manually 101 Keeping Track of the Amount of Roll Paper Left 102 Specifying the Amount of Extension for Borderless Printing 105 Specifying the Ink Drying - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 4
166 Test print 174 Print settings 175 Paper-related settings 177 Auto maintenance settings 179 Hard disk settings 180 Monitoring service settings 182 Other printer settings 183 Language selection 185 Firmware update 186 Security settings 187 Printer information 188 Setting Administrator - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 5
the Print Head 271 Adjusting Line Misalignment 272 Automatic Adjustment to Straighten Lines and Colors 276 Manual Adjustment to Straighten Lines and Colors 278 Troubleshooting Paper Abrasion and Blurry Images 280 Adjusting Feed Amount 282 Adjusting Feed Amount 283 Selecting Feed Amount - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 6
to Transfer the Printer 348 Reinstalling the Printer 351 Firmware update 356 Specifications 357 Specifications 358 Print Area 363 Appendix 365 Manuals and Their Contents 366 Safety 367 Safety Precautions 368 Regulatory Information 370 WEEE (EU&EEA 372 When Repairing, Lending, or - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 7
Online Manual 386 Enhanced Printing Options 387 Printing from Computer (macOS 391 Printing with Easy Setup 392 Setting the Number of Copies and Printing Order 398 Changing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 8
498 Deleting the Undesired Print Job 500 Displaying the Printing Status Screen 501 Canon IJ Printer Utility2 502 Opening the Canon IJ Printer Utility2 503 Checking the Ink Status from Your Computer 504 Instructions for Use (Printer Driver 505 Description of Print Dialog 506 Quality & Media - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 9
Printer Driver 517 Obtaining the Latest Printer Driver 518 Delete the Unnecessary Canon IJ Printer from the Printer List 519 Before Installing the Printer vertical or horizontal banners 559 Does this printer support sub-ink tank system 560 I want to know how to configure roll cutting 561 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 10
not displayed on the Touch Screen 565 Can I perform duplex printing 566 I want to perform enlargement printing 567 Network Settings and Common Problems 568 Problems Regarding Paper 569 Remove Jammed Roll Paper 570 Remove a Jammed Sheet 575 Remove Jammed Paper (Paper Feed Slot 579 Roll paper - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 11
During Setup 653 Cannot Find Printer while Using Wi-Fi 656 Cannot Find Printer while Using Wired LAN 659 Cannot Print Using AirPrint 660 Installation Problems 661 Removing Printer Software 662 Taking Time to Setup Process (Windows 664 Failed to Printer Driver Installation (Windows 665 Other - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 12
List of Support Code for Error 675 1005 677 100A 678 1012 679 1021 680 1024 681 1041 682 1051 683 1052 684 1054 685 1056 686 1057 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 13
140F 708 1468 709 1477 710 1478 711 1480 712 1481 713 1485 714 1492 715 1494 716 1495 717 1500 718 1551 719 1552 720 1570 721 1571 722 1660 723 168B 724 1720 725 1721 726 1722 727 1730 728 1731 729 1752 730 1753 731 1756 732 1757 733 2001 734 2002 735 2130 736 2131 737 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 14
3200 741 3201 742 3250 743 3306 744 3311 745 3312 746 3313 747 3314 748 3315 749 3316 750 3317 751 3331 752 3332 753 3333 754 3336 755 3338 756 3341 757 3342 758 3350 759 3351 760 3352 761 3414 762 3415 763 3416 764 3417 765 3418 766 3419 767 3420 768 3421 769 3422 770 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 15
3451 774 4111 775 4113 776 4114 777 4116 778 4117 779 4122 780 4801 781 4803 782 4900 783 4901 784 4903 785 4905 786 4910 787 4911 788 4913 789 4920 790 4931 792 4932 793 4933 794 4934 795 4935 796 4937 797 4950 798 4951 799 4952 800 4953 801 4954 802 4955 803 4956 804 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 16
5B20 808 5B21 809 5C00 810 6502 811 6700 812 6702 813 6820 814 6900 815 6901 816 6902 817 6910 818 6911 819 6920 820 6921 821 6930 822 6931 823 6932 824 6933 825 6940 826 6941 827 6942 828 6943 829 6944 830 6945 831 6946 832 7050 833 7051 834 7052 835 8200 836 9000 837 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 17
B510 840 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 18
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 19
of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 20
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 21
source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 22
This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 23
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 24
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 25
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 26
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 27
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 28
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 29
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 30
2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 31
`You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 32
.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o [email protected] Discusses bugs, as well as - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 33
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 34
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 35
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 36
the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 37
USE OR OTHER DEALINGS IN THE SOFTWARE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 38
Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing 38 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 39
Printer Parts Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Optional accessories Stand Roll Holder Set 39 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 40
Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel 40 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 41
Open this cover to load rolls. (See "Roll Paper Cover (Inside).") (C) Width Guide When loading the sheets , move the guide to match the paper size. (D) Paper Alignment Line A white line for alignment of releasing the Paper Retainer, push this lever back. (H) Output Guide Supports output paper. 41 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 42
(I) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) (J) Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge. (K) Stand A stand that holds the printer. Equipped with casters to facilitate - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 43
Side (A) Power Cord Connector Connect the power cord to this connector. (B) Carrying Grips When carrying the printer, have three or more people hold it by these handles under both sides. Furthermore, hold the left and right of these parts when moving the printer with a stand. (C) Wired LAN Connector - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 44
Top Cover (Inside) (A) Platen The print head moves across the platen to print. (B) Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed. (C) Linear Scale The linear scale serves a key role in detecting the carriage position. (D) Carriage Shaft The Carriage slides - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 45
Roll Paper Cover (Inside) (A) Slide Guide Move the roll holder along this guide. (B) Roll Holder Slot Slide the roll holder into this slot. (C) Holder Stopper Secure the roll on the roll holder with this part. (D) Roll Holder Load the roll on this holder. 45 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 46
Carriage (A) Print Head The print head is equipped with ink nozzles. The carriage serves a key role in printing. (B) Print Head Locking Cover Secures the print head. (C) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (D) Print Head Lock Lever Lock print head locking cover. 46 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 47
Ink Tank Cover (Inside) (A) Ink Tank Cartridges of ink in various colors. (B) Ink Tank Lock Lever A lever that locks the ink tank in place and protects it. Lift and press down the lever when replacing an ink tank. 47 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 48
Operation Panel A: HOME button The HOME screen appears. Home Screen Menu Composition B: Back button Displays the screen before the current screen. C: Stop button Cancels print jobs in progress and ends the ink drying period. D: ON button/ON lamp Turns the printer on and off. Turning the Printer On - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 49
Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen. • When Operation panel lock is enabled, touch screen operations are invalid. For details on Operation panel lock, see Changeable Setting Items Using Remote UI. 49 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 50
Optional accessories Stand Roll Holder Set 50 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 51
Stand The following Stand can be used with the printer. • GP-300 / GP-5300 : Printer Stand SD-33 GP-200 / GP-5200 : Printer Stand SD-24 Stand Parts (A) Stand A stand that holds the printer. It is equipped with casters to facilitate movement. 51 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 52
the printer, be sure to unlock the 4 casters. If you move it while the locking casters are locked, the floor may become scratched. Note • For instructions on how to use the basket, see "Using the Basket". • Depending on the product, a stand may not be provided. 52 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 53
. However, if using 3-inch core roll paper, attach the 3-inch paper core attachment. (See "Loading Rolls on the Roll Holder."). • GP-300 / GP-5300 : Roll Holder Set RH2-35 • GP-200 / GP-5200 : Roll Holder Set RH2-28 ◦ Roll Holder (for 2- and 3-inch paper cores) ◦ 3-Inch Paper Core Attachment (×2) 53 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 54
Printing procedure Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS 54 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 55
Off Turning the printer on 1. Press ON button to turn on printer. The ON button lights up and the printer will now start up. The Canon logo appears on the operation panel, and then "Starting the system...Please wait momentarily" appears. When startup is finished, the printer enters standby mode. The - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 56
• The ink tank is not installed Replacing Ink Tanks • If "Error" is shown on the operation panel Check the message on the operation panel and take action as necessary. • The ON button and Status lamp never light up, and nothing appears on the operation panel Check the connection at the plug and - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 57
Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information List". • To wait until the ink dries after printing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 58
4. Select the type of paper. (See "Changing the Type of Paper.") Note • If no barcode has been printed on the roll paper and you have set Manage remaining roll amount to Barcodes, specify the roll length after selecting the media type. (See "Specifying the Paper Length.") 5. Complete settings in the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 59
Start printing. Important • Do not move the release lever during printing. 59 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 60
. Note • For details on paper sizes and types that can be loaded, see "Paper Sizes" or "Paper Information List". • Borderless printing is not supported on sheets. 1. Turn the printer on. (See "Turning the Printer On and Off.") 2. Load the sheet. (See "Loading Sheets in the Printer.") 3. Complete - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 61
Important • Do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing will cause printing to stop. 61 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 62
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 63
You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 64
in Print & Scan (identified as Printers & Scanners or Print & Fax in other versions of macOS X) in System Preferences before printing. For instructions on registering printers, see "Sharing the Printer on a Network (macOS)." Important • During this setup process, the printer will not be listed - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 65
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS 65 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 66
Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 67
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1. Click the printer - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 68
Note • The screen may differ slightly depending on the model you are using. 68 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 69
Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1. Click the printer icon in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 70
Pausing Printing Pausing Printing 70 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 71
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. In this state, all printing is not executed. To restore normal operation after pausing printing, set - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 72
Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time Specifying - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 73
Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time Basket Using the Basket Adding/Editing Media Information 73 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 74
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 75
instructions on using paper not included in the Paper Information List, see "Using Paper Other Than Genuine Paper and feed confirmed Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon . (See "Media Configuration Tool Guide" .) 75 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 76
is set a little bit smaller than the width of the document. Sheets Sheets of the following sizes are supported. Sheet Width GP-300 / GP-5300 : 36.11 in. (917.0 mm) to 8.00 in. (203.2 mm) GP-200 / GP-5200 : 24.02 in. (610.0 mm) to 8.00 in. (203.2 mm) Minimum Paper Length 11.00 in. (279 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 77
Thickness 3 mil (0.07 mm) to 31 mil (0.8 mm) Note • For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions (Custom Size)" (macOS). • Borderless printing is not supported on sheets. 77 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 78
Settings.") Printing Using Additional Settings You can use the Media Configuration Tool function for adding custom paper to create settings suitable for non-Canon genuine paper/feed confirmed paper and add as a new media type to the printer's operation panel and the printer driver for printing. (See - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 79
instructions on selecting the media type with the printer driver, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the Printer Driver Setup Dialog" (macOS). Choosing General-Purpose Paper Settings These settings anticipate a wide variety of paper other than Canon genuine - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 80
driver. For details on Media Configuration Tool, refer as follows. Media Configuration Tool Guide Important • For details on how to select the added media type in the software to perform color management accurately on paper other than Canon genuine paper and feed confirmed paper. You can register - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 81
of the Media Information File. For details on the procedure for applying the Media Information File, refer to the following. Media Configuration Tool Guide Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 82
Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time Specifying - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 83
uneven, dirty, or has tape residue. Otherwise, it may cause feeding problems and affect the printing quality. Be careful not to cut through any paper on both ends of the roll. This may cause feeding problems. • If a feeding problem occurs, release the release lever and reload the roll paper. Note - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 84
1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-inch paper core attachment tabs (A) with roll holder holes (B) and insert firmly. 3. With leading edge of roll - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 85
Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the roll holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be damaged. 4. If using 3-inch core paper, align 3-inch paper core - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 86
86 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 87
loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, go to the next step. 3. Positioning - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 88
4. Holding the roll holder flange (A), rest the roll holder shaft on the roll holder resting ledge (B). At this time, position the holder as shown in the illustration so that the R label (C) on the roll holder flange is aligned with the R label (D) on the printer. Note • For the procedure for - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 89
. • Do not release the flanges until the holder is loaded in the roll holder slot. • Be careful not to pinch your fingers between the slide guides (B) and the roll holder shaft (C) when loading rolls. Important • If the leading edge of the roll paper is cut crooked or folded, it may not - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 90
Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 91
• When selecting Barcodes in Manage remaining roll amount and if the barcode is not printed. A menu for selection of the media type and length is shown on the operation panel. Operate the operation panel, select the media type to be used, and enter its length. Important • When selecting Enable in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 92
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 93
4. Tap media type of roll paper loaded in printer. 5. Tap Register. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 94
When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu, the media type - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 95
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See "Keeping Track of the Amount of Roll Paper Left.") 1. Tap paper - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 96
Removing the Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/Cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper settings display area on Home - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 97
5. Using both hands, rotate the roll holder toward the back to rewind the roll. 6. Hold roll holder by its flanges (A) and remove from roll holder slot. 97 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 98
Note • For instructions on removing the roll holder from rolls, see "Removing Rolls From the Roll Holder." 7. Holding it at the positions indicated, close the roll paper cover. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 99
Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-inch paper core attachment, press tabs (A) inward and remove - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 100
• holder stopper Side Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again. 100 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 101
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of operation panel. Note • If - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 102
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 103
6. Check the length of the roll paper and tap OK. Note • The length of the roll paper to be displayed can be set in Roll length (change default). Setting the Default Value of the Amount of Roll Paper Left when Managing by the Barcode • If the length of the roll paper to be displayed is different - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 104
which are not displayed on "Paper Information List," set the paper thickness and the size of paper core with Media Configuration Tool. Media Configuration Tool Guide 104 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 105
on the left and right sides of the paper or soil the back of the paper. Adjusting the amount of extension may improve these problems. Each paper width is shown as being a recommended width for borderless printing ( Paper with recommended width ), or as having sufficient width for borderless printing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 106
Specifying Amount of Extension for Paper of sufficient width. In case of Paper of sufficient width, the width of the original is set to be slightly smaller than the paper, and there are margins on the left and right. You can reduce the margins by increasing the amount of extension. On the other hand - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 107
Specifying the Ink Drying Time When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing. Important • - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 108
Pause between scans Specify the waiting time between printing one scan on a page and printing the next one. Pause between pages Specify the waiting time between printing one page and ejecting the paper. If there is a next page, it will be printed after the ink drying time has elapsed. Set on your - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 109
damage to the print surface, but you can cut using this method and supporting the paper so that it does not drop to avoid damage to the after Printing" (Windows). See "Cutting Roll Paper after Printing" (macOS). • Manual (when using media that cannot be cut with the cutter blade) Select this if - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 110
or manual cutting are short, rolls are advanced a specific amount before cutting to prevent problems with manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important • When cutting wide printed documents after ejection, have two people support - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 111
stop without cutting. 7. While holding the printed document from the bottom edge to prevent it from dropping, tap Cut paper to cut the roll paper. Manual (when using media that cannot be cut with the cutter blade) Note • Once the following step has been performed, the procedure can be started from - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 112
the paper after printing. 8. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 9. Cut the roll paper manually with scissors or the like. 10. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 113
Note • If the Home screen does not appear, press the HOME button. 2. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 3. Tap Cut paper. 4. Tap Yes. After the roll paper is cut, it is rewound automatically. 113 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 114
media type. Note • The amount to cut from the leading edge of paper cannot be set shorter than the length displayed in the operation panel. • Manual The amount to cut from the leading edge of paper can be adjusted by using the operation panel. To cut the paper after adjusting, tap - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 115
Note • If the Home screen does not appear, press the HOME button. 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Trim edge first. 5. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll. 115 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 116
ON from the operation panel menu, which will coat the leading and trailing edges of the printed document with ink. As a result, you can reduce problems with the print head. You can set Cut-dust reduction according to the media type. Important • Do not set Cut-dust reduction to ON for - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 117
5. Tap ON. 117 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 118
Detecting Roll Paper was Replaced While the Power was Off When you turn the printer on, it can confirm whether the roll paper was replaced while the power was off. From Printer settings on the Home screen, set Auto feed at power on to Enable to detect the position of the roll paper's leading edge - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 119
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time 119 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 120
askew will cause an error. (See "1317.") Note • Before loading cut sheets, check whether or not the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover."). • Store unused paper in the original - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 121
Follow the instructions on the screen to remove the paper, and redo the operation. 2. Slide the width guide (A) to align it with the mark for the size of paper you will load. 3. Load a single sheet printing-side up in the feed slot, with - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 122
5. Tap Start feeding. • If a print job was received Tap Start feeding to feed the paper and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper. Note • For details on media types - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 123
Tap Paper settings. 3. Tap Advanced. 4. Select Detect paper width and tap Disable. Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable. 1. If you did not send a print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 124
3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, push the release lever back. 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 125
5. Pull the release lever forward and close the top cover. 6. When screen for selecting paper size appears, select size of paper loaded. 125 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 126
Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. 2. Tap Remove paper. 3. Check operation panel message and tap Yes. The paper is ejected from the front of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 127
127 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 128
Basket Using the Basket 128 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 129
Using the Basket You can store printed documents in the basket. When storing printed documents in the basket, use the basket in position (1). When you are not using the basket, store it in position (2). Important • When storing printed documents on the basket, always use it in position (1). If you - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 130
• If the cloth part of the basket becomes dirty, wipe off the dirt without washing. Washing it may affect the performance of the basket. 130 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 131
Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print Changing Printer's Setting Using Web Browser Start up - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 132
Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print 132 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 133
signal state, the icon will change. (Signal strength: 81 % or more): You can use the printer over a Wi-Fi without any problems. (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommends placing the printer near the wireless - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 134
(Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wi-Fi is enabled but the printer is not connected - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 135
Touch Gently touch with your fingertip. To go (or return) to a menu or list, touch the directional mark. Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list. Drag Move your finger up, down, left, or right while gently keeping it in contact - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 136
Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 137
Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model and firmware version. • Paper menu (when roll paper is loaded) This menu is displayed by tapping paper information area. Replace paper Feed/Cut Remove paper Paper settings Buy - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 138
1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 139
Bonjour service name Settings Enable/disable Wi-Fi Enable / Disable Wi-Fi setup Easy wireless connect Manual connect WPS (Push button method) Other connection types Manual connect (adv.) WPS (PIN code method) Advanced Wireless Direct Connection Network name (SSID) Password Communication mode Channel - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 140
dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 141
Print details IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name Settings Enable/disable Wired LAN Enable / Disable Advanced • Ink information This menu is displayed by tapping Ink icon. Current estimated ink levels - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 142
/ FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable / Disable* Save paper ON / OFF - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 143
spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Auto - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 144
/ FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 145
FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 146
FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 147
FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 148
FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi / Specify print job* Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 149
Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Line & pen manager Width correction Black/gray Color Processing options Warning display Enable / Disable* Default print settings Print quality settings Color mode - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 150
Pause / Display warning* / Do not detect / Hold job Advanced paper settings Paper size recognition settings Roll paper setting 1 Roll paper setting 2 Roll paper setting 3 Roll paper setting 4 Roll paper setting 5 Roll paper setting 6 Roll paper setting 7 Keep margin at cut sheet end Enable / Disable - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 151
Fast* / Fast secure / Secure / Secure (VSITR) Data deletion Fast Fast secure Secure Secure (VSITR) Monitoring service settings Enable/disable monitoring service Enable / Disable* Communication test Communication log Warning notification settings Enable* / Disable Other printer settings Energy saving - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 152
not agree Language selection Firmware update Install update Check current version Update notification settings Yes* / No DNS server setup Auto setup* / Manual setup Proxy server setup Use / Do not use* Security settings Administrator password settings Remote UI and other tools / LCD, Remote UI, and - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 153
Import/export settings Import Export Initialize printer settings Maintenance Troubleshooting Nozzle Check Print Head Cleaning Cleaning All colors / Pattern 2 Print Head Alignment Auto (standard) Auto (advanced) Manual Print head angle adjustment Paper feed adjustment Set priority Auto / Prioritize - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 154
Replace Head Replacement Start head replacement. Replace cutter blade unit Platen cleaning Prepare to move Move on the same floor Transport outdoors Printer information System information Current version Printer name Serial number MAC address (Wi-Fi) MAC address (Wired LAN) Root cert. thumbprint ( - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 155
Total print area • Job management This menu is displayed by tapping Jobs icon. Print job List of print jobs Saved job Job box list Job list Print the job list Print from USB flash drive Folder/file list Copies Preview Settings The lower items of this menu are the same as the lower items of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 156
Automatic cut / Eject cut / User cut Cut speed Fast / Standard / Slow Trim edge first Auto / Off / On(Preset Length) / On(Input Length) / Manual Cut-dust reduction ON / OFF Transport unit vacuum strength Auto / Strong / Medium-strong / Standard / Medium-weak / Weak Roll paper tension (printing) High - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 157
Large / Standard / Small Paper of sufficient width Select extension amount 1 (min) / 2 / 3 / 4 / 5 / 6 / 7 / 8 (max) Detect paper width Enable / Disable Reset paper settings by paper 157 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 158
side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address Auto setup* / Manual setup DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings Enable / Disable* Host name Domain name Proxy server Use / Do not use* DHCP option settings - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 159
DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings IPv6 DNS dyn. update: manual Enable / Disable* IPv6 DNS dyn. update / 1 minute Bonjour settings Enable/disable Bonjour Enable* / Disable Service name SNTP settings Client operation status Enable / Disable* NTP server address - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 160
Polling interval Spanning tree settings Enable / Disable* LPR protocol settings Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 161
(Network) (Setup) • Printer settings ◦ Test print ◦ Print settings ◦ LAN settings ◦ Paper-related settings ◦ Auto maintenance settings ◦ Hard disk settings ◦ Monitoring service settings ◦ Other printer settings ◦ Language selection ◦ Firmware update ◦ Security settings ◦ Import/export settings 161 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 162
Migrating Printer's Setting ◦ Initialize printer settings Initializing Printer's Setting • Maintenance • Printer information (Jobs) 162 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 163
print head. Cleaning the Print Head • Print Head Alignment Adjusts the alignment of print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors • Print head angle adjustment Adjusts the print head angle. Adjusting Line Misalignment • Paper feed - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 164
• Prepare to move Select this to prepare for transporting the printer. Preparing to Transfer the Printer 164 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 165
Job management It will be displayed when you tap (Jobs) on HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print / delete saved jobs and print job - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 166
IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 Setting Enabled (connected) / Enabled (disconnected) / Disable XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX (up to 32 characters) Infrastructure - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 167
server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name ("XX" represents alphanumeric characters.) To change the setting, tap - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 168
supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ▪ Other connection types ▪ Manual address IPv4 subnet mask IPv4 default gateway Setting Enable / Disable DIRECT-XXXX-GP-NNNN*1 XXXXXXXXXX (10 characters) Wireless Direct 3 WPA2-PSK (AES) - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 169
XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Disable Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) *1 means printer's model name ("XX" represents alphanumeric characters.) To change - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 170
1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add. IPv6 DNS dyn. update: manual IPv6 DNS dyn. update: stateless IPv6 DNS dyn. update: stateful IPv6 Use IPv4 host/domain name XXX. XXX. XXX. XXX (12 characters) Enable - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 171
IPsec settings Enable (ESP) / Enable (ESP & AH) / Enable (AH) / Disable Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) To change the setting, tap - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 172
WSD settings Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.1, and Windows 7). ▪ Enable/disable WSD Selects you to use Bonjour to perform the network settings. ▪ Service name Specifies the Bonjour service name. You can use up to 48 characters for the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 173
speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ IPP settings Selecting Enable allows you to print via the network - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 174
Test print This setting item is displayed by tapping Printer settings after tapping screen. (Setup) on the HOME • Nozzle Check Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Note • Status print ( - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 175
Print settings This setting item is displayed by tapping Printer settings after tapping screen. (Setup) on the HOME • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size This is a setting item for roll paper. Select Enable to use the paper size setting - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 176
• Default print settings Prints out the default values of print settings. • Print the print settings Prints out the print settings list. 176 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 177
paper setting 1 Select whether B4 or 10 inch is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 2 Select whether A3 or 300 mm is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 3 177 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 178
Select whether 300 mm or 12 inch is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 4 Select whether 500 mm or 20 inch is - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 179
Auto maintenance settings This setting item is displayed by tapping Printer settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/ - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 180
Hard disk settings This setting item is displayed by tapping Printer settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method Selects the printing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 181
impossible to recover the overwritten data. Conforms to the DoD5220.22-M standard of the U.S. Department of Defense. ◦ Secure (VSITR) Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 182
error Proxy authentication error Server certificate expired Server response time out Unknown error Countermeasure Perform the communication test. Enable monitoring service. Check the network settings. Check the network settings. Check the proxy server address etc. Check the user name and password - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 183
Other printer settings This setting item is displayed by tapping Printer settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 184
• EOP timer settings Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending settings Select Send to send the information to the printer management and job management systems. • Printer info sending settings When selecting Agree, you - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 185
Language selection This setting item is displayed by tapping Printer settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 186
of the firmware update is displayed on the touch screen. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to perform settings. • Proxy server setup Performs settings for a proxy server. Follow - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 187
Security settings This setting item is displayed by tapping Printer settings after tapping screen. (Setup) on the HOME Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Administrator password settings You - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 188
occur during paper feed/transfer (up to 5). Tapping an error code displays the error details. For more on the error code, refer to List of Support Code for Error. • Usage Displays the printer's record of use such as total print area or the amount of ink consumption. • Head information Displays the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 189
to use the items or change the settings below. • LAN settings • Auto maintenance settings • Hard disk settings • Monitoring service settings • Other printer settings • Language selection • Firmware update • Security settings • Import/export settings • Initialize printer settings • Status print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 190
: After tapping (Setup) on HOME screen, select Printer settings > Security settings > Administrator password settings > Remove administrator password. Select either item and follow the on-screen instructions to perform settings. 190 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 191
Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk. In - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 192
Data on the hard disk are erased. 192 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 193
specify the administrator password, tap Status print (administrator). 5. Tap Yes. The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print S/N Firm Boot Date Printer model Printer serial number Firmware version Boot ROM version Date and time when - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 194
Other printer settings Setting value of Language selection Setting values of Update notification settings Setting values of Enable/disable monitoring service Usage Condition Hard disk information Values of Hard disk capacity and Job box free space Hardware error History information of Hardware - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 195
Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 196
Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note • Remote UI is a software that enables you - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 197
2. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address of the printer in "XXX.XX.X.XXX". Note • If you have set a DNS host name, you can also enter this. When you access, " - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 198
Important • The password is set at the time of purchase. The password is the printer serial number. The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). For details on setting password, see - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 199
as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and perform maintenance such as cleaning. Printer settings This function allows you to change the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 200
settings of a DNS server and a proxy server. Firmware update Language selection (Item for administrator) This function allows you to change the language on the display. Manual (Online) This function displays the Online - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 201
• In the case of using IEEE802.1X certificate, Security > IEEE802.1X settings > CA certificate, and register the CA certificate. • Supported authentication method EAP-TLS(Extensible Authentication Protocol-Transport Level Security) EAP-TTLS(EAP-Tunneled TLS) PEAP(Protected EAP) ◦ Weak encryption - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 202
LAN settings • Wi-Fi Enables/Disables Wi-Fi. • Wireless Direct Enables/Disables Wireless Direct. • Wired LAN Enables/Disables Wired LAN. • Confirm LAN settings The LAN setting information is displayed. • Advanced setup ◦ Set printer name Specifies the printer name. You can use 2 to 15 characters for - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 203
to your computer. Registering Printer's Root Certificate to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. ◦ Network interface settings To connect to a hub that supports STP, select Enable. Selecting Enable perform the intermittent data reception when connecting to the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 204
Setting Passwords using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 205
Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters For security reasons, we recommend you use 8 and more alphanumeric characters. 7. When completion message appears, select OK. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 206
Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 207
5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 208
5. Make sure that fingerprint of certificate detail information matches printer's thumbprint. To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap (Setup) on HOME screen of the operation panel, and then tap Printer - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 209
3. Make sure that thumbprint of certificate information matches printer's thumbprint. To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap (Setup) on HOME screen of the operation panel, and then tap Printer information > - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 210
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 211
The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 212
Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 213
2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the Printing preferences, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select Download. 4. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 214
1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 215
Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 216
Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. 1. Checking Printer's IP Address 2. Generating Server Certificate 3. Checking - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 217
Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5. Select Generate key and certificate. 6. Select Generate self-signed cert. 7. Specify each setting item. • Signature algorithm Select SHA256. • Public key length (bits) Select 2048 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 218
Checking Generated Server Certificate 1. Select Security on Remote UI. 2. Select SSL/TLS settings. 3. Select Check key and certificate. Make sure the issuer of the root certificate is displayed on Issued by, and the value you entered is displayed on Common name on Subject. 218 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 219
Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 220
Outgoing password To set / change the password for sending in order to perform the authentication, check the Set/change password and then enter the password. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 221
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. *This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. Setting Mail Server • - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 222
3. Select OK. The resending setting is completed. 222 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 223
Migrating Printer's Setting Migrates the printer settings to another one of the same model. This operation is available using Remote UI or USB flash drive. Using Remote UI Using USB Flash Drive Note • The printers must be running the same firmware version. The target data to be migrated is fixed. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 224
2. Tap (Setup) on HOME screen. Home Screen Menu Composition 3. Tap Printer settings. 4. Tap Import/export settings. If you specify the administrator password, enter the password. 5. Tap Export. 6. Enter password and Tap OK. 7. Enter password again. 2. Importing settings 1. Insert a USB flash - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 225
Initializing Printer's Setting Initializes the following settings. • Paper setting information • Detection priority data of paper • SSL certificate • LAN setting • Administrator password • Hard drive data • Job history • Operation panel lock This operation is available using the operation panel or - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 226
Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using IJ Network Device Setup Utility Sharing the Printer on a Network (Windows) Setting Up - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 227
USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Countermeasures against Unauthorized Access Network Status and Troubleshooting 227 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 228
Printer Connection Methods 4 connection methods are available on the printer. Wi-Fi Connection • Using Wi-Fi Router • Without Using Wi-Fi Router (Wireless Direct) LAN Connection USB Connection 228 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 229
Different types of network connections cannot be used at the same time. When connecting another device while the devices are already connected to the printer, connect it using the same connection method as the connected device or connect via USB connection. If you connect using a different - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 230
/Tablet to Printer Directly (Wireless Direct) LAN Connection Connect the printer and a computer or a router with an Ethernet cable. If your router supports wireless connection, you can connect the device via wireless connection. Note • Devices connected to the router must be connected to the same - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 231
What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer. Note • You can connect the printer to a computer via USB even when the printer - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 232
Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 233
Connect Smartphones and Tablets to the Printer For Android device For iOS device For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 234
4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. 234 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 235
Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 236
Wi-Fi communication on Wi-Fi Direct compatible device. For more on turning on Wi-Fi communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-GP-NNNN" ("X" represents alphanumeric characters, NNNN means your printer model name.) from list displayed on device. Note • If "DIRECT-XXXX - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 237
's name displayed on the Wi-Fi Direct compatible device Tap Wireless Direct network (SSID) to display the printer's name (the initial value is "DIRECTXXXX-GP-NNNN") displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the name. 1. Tap the device name entry field on the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 238
Note • If you change the wireless direct setting on the printer, also change the setting on the device. Change the Printer Setting to Wi-Fi Connection 1. Make sure printer is turned on. 2. On the HOME screen, tap Home Screen Menu Composition (Network). 3. Tap Wi-Fi. 4. Tap Settings. 5. Tap - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 239
*1 Enable/disable IPv6 Auto setup XXXXXXXXXXXX Enable Enable/disable WSD Disable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon GP-NNNN *2 LPR protocol settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 240
*1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. NNNN means your printer model. *2 The password is specified automatically when the printer is turned on for the first time. 240 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 241
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 242
to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from Setup Guide. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from Setup - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 243
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on. 2. Load plain paper. Loading Rolls on the Roll - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 244
IP filtering prohibit address Start Address 1 Start address 1 Active/Inactive XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX Auto IP/DHCP/Manual On/Off XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX On/Off Disabled/Enabled XXX.XXX.XXX.XXX XXX.XXX.XXX.XXX On/Off XXX - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 245
End Address 1 End address 1 Use Single On 1 Use single on 1 Start Address 2 Start address 2 End Address 2 End address 2 Use Single On 2 Use single on 2 Start Address 3 Start address 3 End Address 3 End address 3 Use Single On 3 Use single on 3 Start Address 4 Start address 4 End - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 246
End Address 3 Use Single On 3 Start Address 4 End Address 4 Use Single On 4 Start Address 5 End Address 5 Use Single On 5 IP Filtering Prohibit Address Start Address 1 End Address 1 Use Single On 1 Start Address 2 End Address 2 Use Single On 2 Start Address 3 End Address 3 Use Single On 3 Start - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 247
IP Address 1 Prefix Length 1 IP Address 2 Prefix Length 2 Link local address prefix length XXX (0 to 128) Operation status of IPv6 manual address On/Off Manual address - IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix length XXX (0 to 128) Operation status of stateful - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 248
IP Address 3 IP address 3 Prefix Length 3 IP Address 4 Prefix length 3 IP address 4 Prefix Length 4 Use DNS Auto Mode Primary DNS Server Address Prefix length 4 Acquiring DNS server automatically Primary DNS server address Secondary DNS Server Address Secondary DNS server address Control - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 249
Use Single On 3 IP Filtering Start Address 4 Use single on 3 IP filtering start address 4 IP Filtering End Address 4 IP filtering end address 4 Use Single On 4 IP Filtering Start Address 5 Use single on 4 IP filtering start address 5 IP Filtering End Address 5 IP filtering end address 5 Use - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 250
IP Filtering Start Address 5 IP Filtering End Address 5 Use Single On 5 Print Filtering Use IP Filtering IP Filtering Select IP Filtering Permission Info IP Filtering Start Address 1 IP Filtering End Address 1 Use Single On 1 IP Filtering Start Address 2 IP Filtering End Address 2 Use Single On 2 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 251
IP Filtering Start Address 5 IP Filtering End Address 5 Use Single On 5 IPv6 Filtering Prohibit Info IP Filtering Start Address 1 IP Filtering End Address 1 Use Single On 1 IP Filtering Start Address 2 IP Filtering End Address 2 Use Single On 2 IP Filtering Start Address 3 IP Filtering End Address 3 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 252
MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method Disabled/Enabled MAC Filtering Permission - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 253
Security Type WEP1 WEP2 WEP3 WEP4 WEP Certificate WEP Format Direct Connection Setting Device Name Channel SSID Security Type WSD Setting Use WSD WSD Timeout Use WSD Rx Optimization Protocol Setting Printer Name Use LPR Use Wired DRX Use Wireless DRX Use RAW Use LLMNR Use Spanning Tree Use Dedicated - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 254
Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMPv1 community name 2 XXXXXXXX (up to 32 characters) SNMP Extra Access Authority SNMPv1 extra access authority Disable/Read Only/ - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 255
of Dynamic DNS On/Off Host name XXXXXXXX (up to 64 characters) Domain name XXXXXXXX (up to 65 characters) IPv6 - DNS dynamic setting of manual address On/Off DNS dynamic setting of stateless address On/Off DNS dynamic setting of stateful address On/Off Use same host name/domain name - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 256
Use FTP authority On/Off FTP user name XXXXXXXX (up to 33 characters) Bonjour setting information - Use Bonjour On/Off Bonjour service name Bonjour service name (Up to 50 alphanumeric characters) 802.1X setting information - Enable/disable 802.1X and authority type Do not use/EAP-TLS - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 257
User Name User4 User Name User5 User Name User6 User Name User7 User Name User8 User Name User9 User Name User10 User Name Email Setting Retry Count Retry Interval Use Email Notification Use SSL Use SSL Cert No Check Use Mailbox Delete SMTP Server Address SMTP Server Port No SMTP State From Address - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 258
Job End Error Occurred Warning Occurred Signature 1 To Address 2 Reply Address 2 Notice Conditions 2 Job End Error Occurred Warning Occurred Signature 2 RUI Setting Use RUI Job end Error occurred Warning occurred Signature 1 To address 2 Reply address 2 Notice conditions 2 Job end Error occurred - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 259
Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Redo setup using the Setup CD-ROM or from Setup Guide. ◦ Select Enable for Enable/disable Wired LAN or Enable/disable Wi-Fi in the touch screen menu. After that, perform settings on the Network - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 260
5. Select Easy wireless connect. 6. Check message and select OK. Follow instructions on your smartphone or tablet. 7. If message saying setup is completed appears, select OK. • For macOS: Redo setup from Setup Guide. 260 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 261
Note • As the setting procedure described below is an example, it may be different from that of your printer. For details, refer to your printer's manual. Specify a Private IP Address An IP address is a numeric label assigned to each device on the network. There are two types of IP address. One - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 262
referring to the four points below. For details, refer to your printer's manual. • Be sure to change the default password. • Change the password procedure to start up or operations of Remote UI, refer to your printer's manual. Important • Do not access to a website while you are using Remote - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 263
Network Status and Troubleshooting Check the network status referring to LAN setting the printer's network setting screen. Wi-Fi is disabled on Perform printer setup following the instructions of the manual. the printer. Wired LAN connection is disabled. • Make sure the printer is connected - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 264
Enter the correct security key. Make sure wireless signal is strong. • Make sure the printer is not placed too far away from the wireless router. • Monitor signal status and move the printer and wireless router as necessary. The number of connected clients reaches the upper limit. • Wireless - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 265
Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 266
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 267
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners. Click + to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 268
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. • Use printer - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 269
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 269 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 270
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 270 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 271
the following problems, try adjusting Manual Adjustment to Straighten Lines and Colors • If paper rubs against the print head, or image edges are blurred Setting Paper thickness (head height) in the touch screen menu and changing the height of the print head may improve the situation. Troubleshooting - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 272
adjustment, use the same type of paper as you will use for printing. • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing or maintenance operations will cause the printer to stop. Paper to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 273
6. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A) or carriage shaft (B). Touching these may cause malfunction. 7. Examine the test pattern for adjustment. Determine the straightest - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 274
Example 1: Select "+2" in pattern (C). Example 2: Move the angle adjustment lever to a position between the numbers or between the number and the square (D) of the two sets of lines that are least misaligned. In this case, select -1. 8. Open top cover and move angle adjustment lever to match number - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 275
Note • If the problem, such as misaligned lines or color unevenness, is not solved after adjustment, execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position. When finished, execute Print Head Alignment again. 275 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 276
Manual Adjustment to Straighten Lines and Colors When you execute Auto (standard) or Auto (advanced), the adjustment pattern is printed, and the print head position is adjusted based on the printing result automatically. Important • If the problem the release lever until instructions (guidance) for - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 277
4. Tap Auto (standard) or Auto (advanced). A confirmation message appears. 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper or Manual. A test pattern is printed for adjustment. Note • If you are printing on sheets smaller than A2 size, a confirmation message prompting you to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 278
if printing is not improved after Auto (advanced), try Manual. Manual adjustment requires you to examine the printed test pattern and printing. • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 279
. In this case, tap Yes and perform Auto (advanced). 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper or Manual. A test pattern is printed for adjustment. 7. Tap D-1. 8. Examine adjustment test pattern D-1 and determine the number with straight lines. A: Example with straight - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 280
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects in printed documents that are soiled. Note • Raise or lower print head, depending on nature of the problem. Paper rubs against the Print Head The edges of the paper are dirty Image edges are blurred or white - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 281
Note • When Auto is set to ON, before printing, the printer automatically adjusts the print head height to the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information • When Auto is set to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 282
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 282 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 283
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length 283 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 284
Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 285
The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important • When using highly transparent media, use manual adjustment. Manual Banding Adjustment Note • We recommend executing the adjustment if you have changed the paper type or paper size. • Always check the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 286
6. Tap Auto. 7. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished. 286 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 287
are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note • We recommend executing the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 288
cannot decide whether pattern 10 or 12 is better. 9. Tap number you decided. Test pattern B is printed for manual adjustment. Note • If you printed test pattern A on a sheet, follow the instructions on the screen and use another sheet of the same type of paper. Additionally, after test pattern B is - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 289
feed fine adjustment. Once you execute Adjust print quality, the Paper feed fine adjustment value will revert to 0. Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust. 1. Tap (Setup) on HOME screen during printing . Home Screen Menu Composition 2. Tap - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 290
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note • We recommend executing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 291
• If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 7. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 292
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 293
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 294
Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 294 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 295
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 295 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 296
Ink Tanks The printer supports the following ink tanks. When purchasing, check the Model number. • 130 ml (4.4 fl oz) • 300 ml (10.1 fl oz) Checking Ink Model Number Checking Using Web Browser 1. Start up Remote UI. Start up Remote UI 2. Select Ink model number. 296 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 297
The type and number of inks displayed will vary depending on the printer you are using. Checking Using Canon IJ Status Monitor ( Windows ) 1. Start up Canon IJ Status Monitor. Canon IJ Status Monitor 2. Click Estimated ink levels. 3. Click Ink Model Number information. The type and number of inks - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 298
Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks. 298 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 299
You can replace ink tanks in 4.4 fl oz (130 ml) and 10.1 fl oz (300 ml). Note • Depending on the color, you can also use an ink tank with prevent correct ink level detection, which may damage the printer or cause other problems. • We recommend using up an ink tank in the course of printing within - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 300
on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank 1. Open ink tank up to open it. 3. Remove ink tank by grips (A), and then tap OK. 300 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 301
Important • Do not turn off the printer, except for transportation, while the ink tank is removed. It may cause the interior of the ink tank cover to become soiled. • Store the removed ink tank with ink remaining with the ink holes (B) facing up. Otherwise, ink may leak and cause stains. Put the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 302
Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to warm up to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 303
• Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts in front. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 304
Important • Do not push the ink tank in by hand. Forcing the ink tank into the holder may damage the printer. • If a 4.4 fl oz (130 ml) ink tank is installed facing the wrong direction, the rotating part of the ink tank lock lever come out of place. If this happens, open the ink tank lock lever to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 305
Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap (Ink information) on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 306
306 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 307
When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 308
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 308 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 309
Print Head When purchasing, check the Model number. Model number: PF-07 Note • For instructions on replacing the print head, see Replacing the Print Head. 309 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 310
are clear by printing a test pattern to check the nozzles. Important • When using cut sheets, do not move the release lever until instructions (guidance) for removing the paper are displayed. Moving the release lever during printing or maintenance operations will cause the printer to stop. Note - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 311
If some sections of the horizontal lines are faint or incomplete, the nozzles for those colors are clogged. If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head 311 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 312
mode if no ink is ejected at all or if Cleaning does not solve the problem. It takes about 3 minutes. • System Cleaning Use this mode if printing is not of its service life. Contact your Canon dealer for assistance. • When using cut sheets, do not move the release lever until instructions (guidance) - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 313
• By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Tap (Setup) > Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 2. Tap Print Head Cleaning. 3. Tap Cleaning, Deep Cleaning, or System Cleaning. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 314
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head. Precautions When Handling Print Head Take the following - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 315
The Maintenance screen appears. 2. Tap Head Replacement. 3. Tap Start head replacement. Ink begins being drawn in. When it finishes, instructions for the print head replacement procedure appear on the touch screen. It takes about 1 to 2 minutes for ink to be drawn into the system and - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 316
• Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 6. Pull down print head lock lever toward the front while holding its center (C) with your fingertip. 7. Grab grip (D) and open print head locking cover. 316 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 317
8. Grab grips (E), remove print head, and then tap OK. Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 318
10. Remove orange protective caps (F, G). Grab grip (H) to remove protective cap (G). Important • Always carry the print head by holding its right and left grips. Never touch nozzle (I) or metal contacts (J). This may damage the print head and affect printing quality. • Never touch the ink holes - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 319
• The inside surface of the protective cap is coated with ink to protect the nozzle. Be careful not to touch these surfaces when removing the caps. • The print head contains ink to protect the nozzle. We recommend removing the protective cap while holding it over the pouch that contained the print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 320
13. While holding center part (C) of print head lock lever, lower it toward back. 14. Align angle adjustment lever with the red square position. 15. Close top cover. 320 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 321
maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper. Auto maintenance settings 321 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 322
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 322 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 323
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-31 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge. 323 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 324
Menu Composition The Maintenance screen appears. 2. Tap Maintenance cartridge info. The Maintenance cartridge info screen appears. 3. Tap Replace. Instructions for the maintenance cartridge replacement procedure appear on the touch screen. 4. Open box, and remove plastic bag and maintenance - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 325
Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 326
Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 327
Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 328
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap (Setup) > Maintenance on HOME screen. Home - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 329
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 330
Cutter Blade Cutter Blade Replacing the Cutter Blade 330 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 331
Cutter Blade When purchasing, check the Model number. Model number: CT-08 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade. 331 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 332
The Maintenance screen appears. 2. Tap Replace cutter blade unit. A confirmation message appears. 3. Tap Yes. The carriage moves and after it stops moving, instructions for the cutter blade replacement procedure appear on the touch screen. 4. If cutter blade is dirty, use damp cloth that you have - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 333
6. Remove cutter blade while holding A. Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 334
Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 9. Tap Done. 10. Tap Yes. 334 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 335
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern 335 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 336
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 337
Yes. Print head cleaning starts. 4. Check the results Check the print results. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 338
the items below. Then, if you feel it necessary, execute System Cleaning. • Did you use Nozzle Check to check the nozzle status and was there a problem? • Did the status remain unchanged even after Deep Cleaning was executed? 3. Execute system cleaning Click Yes. System cleaning starts. 338 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 339
4. Check the results Check the print results. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Related Topic Printing a Nozzle Check - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 340
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 341
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head 341 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 342
Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 343
a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following small paper. • If the output guide is dirty, it may soil the edge of the paper when the moving, instructions appear on the touch screen. 4. Open top cover. 343 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 344
a completely wrung out damp cloth. Wipe away any ink residue and paper dust (debris from cutting) on entire platen (F), paper retainer (G), ink grooves (H), and output guide (I), and so on. 344 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 345
, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. Note • When cleaning between the platen and ejection guide, use a damp cloth that you have wrung out completely to wipe over the output tray and along grooves. 2. Close top cover. 345 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 346
346 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 347
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update 347 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 348
the printer in a level state using casters or something similar, you do not need to execute Prepare to move. • Always follow the instructions of the service representative when preparing to transfer the printer. The following lists transport restrictions by type of transport. Move on the same floor - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 349
• If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks. Replacing Ink Tanks 8. Push all ink tank lock levers closed until they - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 350
If you remove the maintenance cartridge while ink is being removed, the ink may leak out. 10. Press ON button and turn off printer. Packing Printer 1. Disconnect power cord and interface cable. Important • Turn off the printer before you unplug it. Unplugging the printer before it is off and moving - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 351
The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand (Option) 1. To use the optional stand, assemble the stand by referring to the Printer Stand Setup Guide that was provided with the stand. Caution • The stand must be - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 352
Caution • Moving the printer requires at least three people. Be careful to avoid back strain and other injuries. • When moving the printer, firmly grasp the carrying grips. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer. 352 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 353
• When placing the printer on the stand, lock all four of the casters of the stand. Attempting to place the printer on the stand while the casters are not locked poses a risk of injury. 2. Remove tape and packaging material attached to the printer. 3. Connect the power cord to the power cord - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 354
the outlet. 5. Press ON button to turn on printer. When "Install the printer here? Do not install the ink tanks yet." appears, tap Yes. 6. When instructions for loading ink tank appear on operation panel, open ink tank cover and load ink tank. 7. Loading Rolls on the roll holder (See "Loading Rolls - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 355
8. Load the Roll Media in the printer. (See "Loading Rolls in the Printer.") 9. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).) Important • - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 356
Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1. Tap (Setup) on HOME screen. Home - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 357
Specifications Specifications Print Area 357 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 358
Interface Network Specifications Operating Conditions Ink Paper Important • The following values may vary depending on the operating environment. Printer specifications GP-300 / GP-5300 Power supply Power consumption 100-240 V AC (50/60 Hz) When printing: 74 W max. *1 In Sleep mode: 2.0 W max - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 359
Printer and Stand SD-33 (when opening the basket): Approx. 66.5 x 57.9 x 53.6 in. (1689 x 1470 x 1360 mm) GP-200 / GP-5200 Power supply Power consumption 100-240 V AC (50/60 Hz) When printing: 71 W max. *1 In Sleep mode: 2.0 W max. *1 When power is off: 0.3 W max. *2 *1 Wired - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 360
time. You cannot use Wi-Fi and wired LAN at the same time. USB Hi-Speed USB * * To use Hi-Speed USB, your computer must support Hi-Speed USB. Additionally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can be connected even if the computer - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 361
Windows Server 2012 Windows Server 2008 R2 Use the latest Service Pack available. Free hard disk space 20 GB or more or more Other Supported OS iOS, iPadOS, Android Some functions may not be available with the supported OS. • An Internet connection is required to use the Online Manual. • To - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 362
Paper For details on the compatible media types, see Paper Information List. For details on the paper widths supported by the printer, see Paper Sizes. For details about Print Area, see Print Area. 362 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 363
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 364
on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List. Recommended Print Area: A margin of 0.8 in. (20 mm) on top, 0.2 in. (3 mm) on bottom, and 0.2 in. (3 mm - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 365
Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses 365 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 366
Manuals and Their Contents Quick Guide Replacing paper, ink tanks, and print head. Setup Guide Installing the printer and software. Printer Stand Setup Guide Assembling the stand. 366 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 367
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer 367 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 368
to hold the printer when transporting the printer by carrying it. The weight may cause pain such as back pain. For the GP-300, GP-5300 : 3 people or more For the GP-200, GP-5200 : 3 people or more • When using and transferring the printer, do not tilt it, stand it on its side, or turn - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 369
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Never touch the electrical contacts on a print head after printing. The - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 370
installed and used in accordance with the instructions, may cause harmful interference to radio or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 371
Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices. 371 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 372
of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Diese Symbole weisen darauf hin - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 373
. Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery. Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 374
ngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery. Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquests símbols indican que - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 375
dels residus, el pla de residus homologat o el servei de recollida d'escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non pu - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 376
de recolha aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Disse symboler betyder, at produktet ikke - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 377
produktet ved å kontakte lokale myndigheter, avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til www.canon-europe.com/weee, eller www.canon-europe.com/battery. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle. Nämä tunnukset - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 378
om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canoneurope.com/battery. Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko) Tento symbol znamená, že podle sm - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 379
ál, a hivatalos hulladéklerakó telephelyen vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon-europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra. Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Te symbole - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 380
OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) Antud sümbolid viitavad sellele, et vastavalt elektri- ja - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 381
ākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canoneurope.com/battery. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šie simboliai reiškia, kad - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 382
, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canoneurope.com/battery. 2012/19/ЕC 2006/66 Hg Cd Pb www - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 383
, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon-europe.com/battery. Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn) Oznaka pokazuje da se ovaj proizvod ne smije - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 384
ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery. 384 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 385
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 386
Edge and Google Chrome • macOS/iOS/iPadOS device Safari • Android device Google Chrome * Set your browser to allow cookies and enable JavaScript. Screenshots in This Manual For Windows: The screenshots used in this manual are taken with Windows 10. For macOS: The screenshots used in this - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 387
Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Changing the Print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 388
Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Inputting Multiple-file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 389
Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 390
Printing Using AirPrint Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) Enlarging Copy with imageRUNNER ADVANCE 390 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 391
Printing from Computer (macOS) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Print Area Prints - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 392
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that printer is turned on 2. Load paper on the printer Set roll paper or cut paper. 3. Select the printer Select your model from the Printer list in the Print Dialog. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 393
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. Important • In the Presets section, click Save Current Settings as Preset... to register the specified settings. 393 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 394
• See "Paper Information List" for Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose. 8. Select print priority For Print Priority, select Poster/ - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 395
Important • The selectable print priority differs depending on media type settings. Note • Under initial settings, Print Priority is set to Poster/Photo (Fluorescent), so your print data will be printed with bright colors overall. 9. Select the print quality For Print Quality, select High, Standard - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 396
11. Selecting Roll Paper Width If you selected a roll paper for Paper Source in Quality & Media, set Roll Paper Width to the width of the roll paper loaded in the printer. Important • If cut sheet is selected for the paper source, Roll Paper Width is grayed out and cannot be set. 396 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 397
12. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 398
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 399
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 400
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast 400 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 401
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 402
3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Brightness Adjusting Contrast 402 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 403
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 404
Adjusting Color Balance Adjusting Brightness Adjusting Contrast 404 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 405
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set monochrome printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 406
a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching. The procedure for specifying color correction is as follows: 1. Select Color Matching from the pop-up menu of the Print Dialog - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 407
Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) 407 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 408
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 409
you to obtain print results of impressions that are close to those displayed on the monitor. Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor Color temperature: D50 (5000K) Brightness: 100 to 120cd/m2 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 410
4. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Saturation ( - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 411
the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can to select color management items from your application software. For instructions, refer to the manual of the application software you are using. 1. Select Color - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 412
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 412 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 413
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 414
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 415
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast 415 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 416
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 417
Click Print. When you execute print, the image is printed with the adjusted contrast. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness 417 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 418
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 419
Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 420
Click Print. When you print, the document is expanded or reduced to match the roll paper width and then printed. 420 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 421
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the "XXX oversize" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 422
6. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper sizes, use paper that has the following necessary margins added to the document size. Cut sheet: 6 mm or more added to width and 23 mm or more - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 423
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 424
• If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. 424 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 425
Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1. Select Quality & Media from the pop-up menu of the Print Dialog 2. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 426
4. Select paper roll width Select Custom Size for Roll Paper Width. 5. Set paper roll width Enter the roll width you want to use for Width. 426 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 427
6. Complete the setup Click Print. If you perform the print, the roll paper with the specified width will be used for printing. 427 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 428
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that can be printed. • For borderless - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 429
) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 in. (20 mm) on top, 0.2 in. (3 mm) on bottom, and 0.2 in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 430
Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper 430 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 431
Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, select - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 432
be able to improve the situation by choosing Advanced Paper Settings and set Dry Time (Between Pages) to a higher value. • The following roll paper supports borderless printing. Paper Sizes • If margins are formed on the left and right of the document, adjust the amount extending off paper during - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 433
Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 434
be able to improve the situation by choosing Advanced Paper Settings and set Dry Time (Between Pages) to a higher value. • The following roll paper supports borderless printing. Paper Sizes • If margins are formed on the left and right of the document, adjust the amount extending off paper during - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 435
Three-sided Borderless Printing on Roll Paper With the three-sided borderless printing feature, you can print with no borders on three sides if the paper sizes don't match the roll paper width. You can complete borderless printing by cutting the right side of the paper after printing. Three-sided - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 436
Select "XXX Borderless" in Destination Paper Size. 5. From the pop-up menu, select Page Processing 6. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 7. Place a checkmark next to Three-sided Borderless 8. Complete setting process Click - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 437
Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 438
5. Select a method for printing on roll paper For Fit Roll Paper Width, select Off. 6. Complete setting process Click Print. If you print now, the document will be printed without margins on three sides while retaining the same document size. 7. Cut the right side of the paper Cut the margin on the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 439
to improve the situation by choosing Advanced Paper Settings and set Dry Time (Between Pages) to a higher value. • The following roll paper supports borderless printing. Paper Sizes • If margins are formed on the left of the document, adjust the amount extending off paper during borderless printing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 440
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 441
Important • When using the customer paper size and printing the whole sheet without edges, create a paper size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper Size, and select On (Bordered) from the Fit Roll Paper Width in Page Processing. 6. Complete the setup - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 442
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 442 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 443
. The procedure for lining up and printing multiple documents is as follows: 1. In Print dialog, select Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 444
Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Select Quality & Media from the pop-up menu of the Print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 445
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 446
Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 446 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 447
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 448
Check the Print Centered check box. 8. Complete the setup Click Print. When you print, the printer automatically lays out the document to the center of the page and then prints it. Important • When you select "XXX Borderless" from Paper Size in the print dialog, the Print Centered is grayed out and - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 449
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 449 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 450
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 451
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1. Select Quality & Media from the pop-up - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 452
Switching the Paper Source to Match the Purpose This printer has two paper sources: Roll Paper and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1. Select Quality & Media from - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 453
Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. 453 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 454
after printing. None The roll paper is not cut after printing. Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. 3. Complete the setup Click Print. When you print, the status after printing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 455
Specify Fluorescent Colors and Print You can set specific RGB values in advance for text and figures that are painted over (single-color painting) with the color palette of the application you are using, and print the specified sections of posters with bright colors using fluorescent ink. 1. Add a - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 456
desired print results. If this happens, configure the settings on the application software as follows. For detailed instructions on settings, see the user's guide of the application software you are using. Disable color management and color adjustment functions during printing. Configure settings - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 457
restrictions for printing with AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment. • AirPrint Operation Environment Mac running the latest version of OS • Requirement The - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 458
AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. 458 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 459
Printer settings -> Hard disk settings -> Save first and print -> ON on the operational panel of the printer. • Some paper sizes that are compatible with the Canon IJ printer driver are not compatible with AirPrint. If using these sizes, set a custom size - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 460
Printing from Printer Printing Data Saved on USB Flash Drive 460 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 461
(PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing. -Font embedding is recommended. If a font is not embedded, it is replaced with one of the built-in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 462
Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The following screen is displayed. A. Number of copies Tap to display the screen below and specify the number of copies. B. Preview Tap to preview an image of the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 463
All pages Tap to start printing all pages. Specify page Tap to specify a page to print. Tap OK to start printing the specified page. Note • Tapping Yes on the displayed screen returns to step 4. Tapping No returns to HOME screen. 463 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 464
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) 464 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 465
Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Important • There are restrictions for printing with AirPrint. Please be aware in advance. Checking Your Environment First, check your - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 466
Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application. 466 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 467
settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. Paper Size With AirPrint, the paper size is selected automatically according to the application being used on the iOS - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 468
Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Tap Print Center that is displayed in multitasking mode. In the screen that appears, tap on the print job to be deleted, and then - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 469
Enlarging Copy with imageRUNNER ADVANCE Copy scanned with imageRUNNER ADVANCE can be sent to the printer via FTP. Enable FTP from Remote UI. 1. Start up Remote UI. Start up Remote UI 2. Select System info and LAN settings. 3. Select LAN settings. 4. Select Advanced setup. 5. Confirm displayed - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 470
8. Select Use authentication check box and Set/change password check box, and then enter a user name and password. The user name and password you enter in this step are used for FTP authentication. Enter the same value for FTP settings of imageRUNNER ADVANCE. 9. Select OK. Please wait momentarily - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 471
See the following two types of enlargement setting methods. Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1. Place the copy on the platen glass or feeder of imageRUNNER ADVANCE. 2. Select Scan and Send. 3. Tap New Destination. 4. Tap File. 471 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 472
5. Tap FTP from the Protocol drop-down list. 6. Enter setting items. Enter the printer's IP address as the Host Name. Note • We recommend that you set a fixed IP address for your printer. Enter "./folderN" in Folder Path. ("N" represents the print setting number specified in the Direct print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 473
9. Select File Format. Select PDF or JPEG. Note • If you select PDF, remove the check from the Compact and Encrypt check boxes. 10. Specify the settings as necessary. Important • Select 300x300 dpi or 600x600 dpi as the resolution. 11. Press (Start). If you are placing your originals on the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 474
Scanned originals are sent to the printer and printing starts. Note • It is recommended to register the setting contents in Favorite Settings. 474 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 475
Fitting to Paper Width 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Fit paper size. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. 475 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 476
2. Tap Input resolution. Select the input resolution that matches your output requirements. 600 dpi Select when printing at 600 dpi. 300 dpi Select when printing at 300 dpi. Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 477
2. Tap Enlarge/Reduce. 3. Tap Scaling. 4. Tap A on the displayed screen. 5. Enter the scale percentage, and then tap OK. 477 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 478
For commonly used magnification conversions, refer to Reference for Magnification. 6. Select OK on the displayed screen. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. Reference for Magnification • ISO A format - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 479
C Output size D E • ARCH format A B C Output size D E E1 Letter 8.5" x 11" 200% 258% 400% Legal 8.5" x 14" 157% 242% 314% Ledger 11" x 17" 129% 200% 258% Original size A B 100% 66% 133% 100% 200% 133% 266% 200% 400% 266% 333% 233% 479 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 480
Printing with Fluorescent Ink Create items such as posters in bright and vivid color tones using fluorescent ink. Using Vivid Color Tones There are two ways to make your item vivid. Printing the Entire Item Vividly (Vivid mode) Make all warm colors bright and vivid. This is recommended when a photo - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 481
Creating Vivid Items In Windows, you can use PosterArtist, an application for creating professional-looking posters even without professional knowledge or technique; simply select a design from a variety of templates and then insert and edit text, photos, clipart, and other materials. Use - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 482
Printer Driver Windows Printer Driver macOS Printer Driver 482 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 483
macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 483 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 484
Paper Information Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use (Printer Driver) 484 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 485
IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 486
-up menu of the Print Dialog 2. Select Print Preview Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 487
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 488
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click -, and click OK. The - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 489
How to Open the Printer Driver Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 490
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Format For Select the model to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 491
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 492
Levels A rough indication of the remaining ink level is displayed. PDF You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Free Layout, it is possible to allocate multiple source documents, and display the print results in imagePROGRAF Preview. 492 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 493
is described below. Update Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer is on, and then - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 494
Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 495
of the media information in the printer driver. The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Correct Media Information After checking whether or not the printer driver - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 496
Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the Remote UI, select Printer status 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position. 496 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 497
and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility2 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary. Account ID/Department/Project number - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 498
you enter the PIN code you set on the printer operation panel, the print job will be printed. Note • See "Printing Security Print Jobs" for instructions on how to operate using the printer operation panel. • Print jobs with a PIN code set are not saved on the printer hard disk. Related Topics - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 499
Adjusting Color Balance Adjusting Brightness Adjusting Contrast 499 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 500
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 501
error message may differ depending on the OS version. • The printer part names in the error message may differ from what is listed in this manual. • If the content of the error message is difficult to understand, check the error message displayed on the printer operation panel. 501 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 502
IJ Printer Utility2 allows you to update media information and configure accounting. You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu. Media Information Gets the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 503
Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility2 is launched. 503 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 504
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, an illustration showing the status of the ink tanks and maintenance cartridge appears. Estimated ink - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 505
Instructions for Use (Printer Driver) This printer driver is subject to the you must install the latest AirPort firmware. Notes on Adding a Printer • If you will be installing the Canon printer driver on a macOS and using the printer through a network connection, select the printer name that contains - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 506
Description of Print Dialog Quality & Media Color Options Advanced Paper Settings Page Processing Additional Settings Specifications 506 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 507
printer to carry out printing properly for the material of the media used. Note • After updating media information of the printer, start up the Canon IJ Printer Utility2 and update media information. Paper Source Select the source from which paper is supplied. Roll Paper Feeds paper using roll paper - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 508
Intent Specify the method of matching to use when selecting Canon Color Matching in Color Matching. Perceptual (Photo) Reproduces colors Performs printing without color matching. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 509
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike applications dedicated to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 510
drag the slider toward the right and darker as you drag the slider toward the left. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 511
Advanced Paper Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results. Dry Time (Between - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 512
of the printer. Fast Choose this if clean cut surfaces are not possible with the Standard setting. Standard Choose this if there are no particular problems with automatic cutting. Slow Choose it when using adhesive paper in order to prevent the glue from sticking to the cutter and to avoid a drop - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 513
Page Processing You can configure advanced settings, such as for printing on roll paper and for adjusting how much of the document extends outside the paper when printing borderless. Roll Paper Width Select the roll paper width. Select the width that matches the width of the roll paper loaded in the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 514
On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When printing on roll paper, you can save paper by reducing the upper and lower margins. Rotate - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 515
Additional Settings Use this dialog to set the output method. Output Method Set the method for exporting the print job to the printer's hard disk drive. Print After the printing ends, the print job is not saved to the printer's hard disk drive. Set PIN for printing Set a PIN code for print jobs to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 516
the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Minimum paper length Rolls 8.00 in. (203.2 mm) Sheets 11.00 in. (279.4 mm) Rolls Maximum printable - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 517
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 517 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 518
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 519
Printer, disconnect the cable that connects the printer to the computer. The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged on as a user with administrative rights. 1. Open System Preferences, and - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 520
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 521
driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver 521 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 522
Editor Guide Preview Guide (Windows) Preview Guide (macOS) Free Layout plus Guide (Windows) Free Layout Guide (macOS) Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Firmware - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 523
Managing Print Jobs Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 524
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 524 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 525
Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 526
Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 527
Saving Print Jobs in Personal Job Box To save print jobs in personal job boxes, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3. Select Output Method. 4. Select Save in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 528
5. In Name of data to be saved, specify how to name saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Select a personal job box in Job Box. 528 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 529
Note • Select Acquire Job Box Name to display personal job box names in the Job Box list, as acquired from the printer. 7. Select OK. Configuring Printer Driver (macOS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Dialog 2. Select Additional Settings in pop-up menu. 529 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 530
3. Select Save in Job Box in Output Method. 530 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 531
531 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 532
Priority Printing You can change the print order (Priority printing) by specifying the print job that is being received. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Note • For the operation of the print job with the • For the operation - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 533
2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Prioritize. 533 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 534
Printing Pending Jobs If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue. To print held jobs, replace the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 535
Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select print job with 5. Select Release. icon on the left. 535 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 536
Printing Security Print Jobs A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such as List of print jobs. Note • The security - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 537
6. Tap OK. PIN authentication successful. is displayed and printing starts. Note • The security print job is deleted after printing. 537 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 538
Deleting Print Jobs You can delete a print job as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap (Jobs) on HOME screen. Home Screen Menu Composition 2. Tap Print job. 3. In the list, tap the target - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 539
2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 6. Confirm displayed message and tap Yes. 539 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 540
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap (Jobs) on HOME screen. Home Screen Menu Composition 2. Tap Saved job. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 541
8. Tap Start print. Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • If an administrator password is set, enter the password. 5. In the list, select the target job. 6. Select Print. 7. Enter the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 542
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap (Jobs) on HOME screen. Home Screen Menu Composition 2. Tap Saved job. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 543
5. In the list, select the target job. 6. Select Edit. 7. Select Delete. 8. Select Yes. 543 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 544
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. Important • Jobs stored in common job box may be automatically deleted under - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 545
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 546
to perform printing after saving printing data using the operation panel. Note • Contact the software or system developer for information about support for this printer function. Important • The administrator password is required to change settings if it is enabled for changing settings using - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 547
1. Tap (Setup) on HOME screen. Home Screen Menu Composition 2. Tap Printer settings. 3. Tap Hard disk settings. Enter administrator password if it is enabled. 4. Tap Save first and print. 5. Tap ON. 547 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 548
Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box settings is set to Print (auto delete) in the operation panel menu, print jobs - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 549
Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings • Display / print the list of jobs saved in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 550
Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if the personal job box has it. 5. Select - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 551
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. 1. Tap (Jobs) on HOME screen. Home Screen Menu Composition 2. Tap Saved job. 3. In the list, tap the target job box. Note • Enter the password if the personal - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 552
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note • Enter the password if the personal job box has it. 5. In - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 553
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows. Operation Saving print jobs Save to job box Print - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 554
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap (Setup) on HOME screen. Home Screen Menu Composition 2. Tap - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 555
Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 556
General FAQ I want to easily create vertical or horizontal banners Does this printer support sub-ink tank system I want to know how to configure roll cutting I perform enlargement printing Network Settings and Common Problems Search by Category Problems Regarding Paper Remove Jammed Roll Paper 556 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 557
Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows) Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 558
Media Type Selection does not Match Loaded Media Type 558 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 559
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) ( - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 560
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub-ink tank, you can replace the ink tank while printing. Replacing Ink Tanks 560 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 561
I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 562
I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time 562 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 563
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS) 563 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 564
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the media information list. Paper Information List 564 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 565
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information 565 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 566
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 567
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS) 567 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 568
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer During Setup Cannot Proceed Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Network Status and Troubleshooting 568 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 569
Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Remove Jammed Paper (Paper Feed Slot) Roll paper cannot be inserted into the Paper Feed Slot - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 570
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. 1. Turn off printer. Turning the Printer On and Off 2. Positioning your hands as shown, open roll paper cover. 3. Cut loaded roll paper with regular scissors or the like. Before cutting, loose the roll paper and lift - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 571
4. Holding it at the positions indicated, close roll paper cover. 5. Push release lever back. 6. Remove jammed paper. • If paper is jammed inside the top cover 1. Open top cover and move carriage to the left or right side manually, away from the jam. 571 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 572
Important • Do not move the carriage over jammed paper. This may damage the print head. • Do not touch the linear scale (A) or carriage shaft (B). This may stain your hands and damage the printer. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 573
slot. After removing the paper, make sure there are no other scraps of paper in the printer. • If the paper is jammed by the ejection guide Remove the jammed paper from the output tray. After removing the paper, make sure there are no other scraps of paper in the printer. 7. Pull - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 574
Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress. 574 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 575
lever back. 3. Remove jammed paper. • If paper is jammed inside the top cover 1. Open top cover and move carriage to the left or right side manually, away from the jam. 575 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 576
Important • Do not move the carriage over jammed paper. This may damage the print head. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer. 3. Close top cover. Important • Do not touch the linear scale (A) or carriage - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 577
slot. After removing the paper, make sure there are no other scraps of paper in the printer. • If the paper is jammed by the ejection guide Remove the jammed paper from the output tray. After removing the paper, make sure there are no other scraps of paper in the printer. 577 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 578
4. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress. 578 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 579
Remove Jammed Paper (Paper Feed Slot) Follow these steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3. Positioning your hands as shown, open roll paper cover. 579 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 580
4. Fold an A4 sheet lengthwise four times and insert it through the gap of paper feed slot. Push scrap out toward platen. 5. Remove scrap when it is pushed out onto platen. 6. If any scraps remain inside paper feed slot, repeat steps 4 and 5. 7. Holding it at the positions indicated, close roll - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 581
8. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress. 581 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 582
Roll paper cannot be inserted into the Paper Feed Slot Check 1 Is the roll paper curled? Straighten out curls and reload the roll. Check 2 Is paper jammed in the feed slot? Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Check 3 Check the paper information on the HOME screen. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 583
583 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 584
Roll Paper Remains/Lacks under Quantity Management Check Check the setting of Manage remaining roll amount. • If Barcodes is selected for Manage remaining roll amount: 1. Enter Roll paper length and tap OK. 2. Select the timing when the warning message appears for Roll amount warning settings. • If - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 585
Cannot load sheets Check Check the paper information on the HOME screen. If "Roll" is displayed, select Load cut sheet from the Select paper screen, and then load the sheet. Note • You cannot load a roll paper and sheets on the printer at the same time. 585 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 586
Paper is not cut straight Check 1 Is the edge of the paper cutting position creased? Straighten out any curling by the edges of the paper. Check 2 Is the edge of the paper cutting position lifting up when cutting? Reload the paper correctly. Check 3 Is the paper a type that can be cut with the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 587
Check 8 Is the edge of the cutter blade blunt? Replace the cutter blade. Replacing the Cutter Blade 587 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 588
Paper is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Quality & Media (macOS) Check 2 Is Cutting mode in the touch screen menu set to Eject cut or User cut? - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 589
Cutter Blade Does Not Work While Cutting Is in Progress Check 1 Does a message appear on the touch screen? If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again. Remove Jammed Roll Paper Check 2 Make sure the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 590
Dent in the Tip of Paper Check Are you keeping the roll in the printer for a long time without printing on it? Doing so may leave a dent on the tip of paper and it remains when you print on the paper the next time. When printing quality is most important, we recommend cutting the paper tip before - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 591
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover 591 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 592
Printer Keeps Ejecting the Roll Paper When a sheet is selected on the HOME screen, loading a roll paper with its surface left loose may make the printer recognize the loaded roll paper as a sheet. In this case, selecting Remove paper on Paper menu may allow the printer to keep ejecting the paper. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 593
3. Using both hands, rotate the roll holder toward the back to rewind the roll. At this time, ensure that both ends of the roll are rewound evenly. 4. Holding it at the positions indicated, close roll paper cover. 5. Pull release lever forward. 593 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 594
6. Load roll. At this time, be sure to press the Load button and select Load roll paper. Loading Rolls in the Printer 594 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 595
being used on printed material with a wide margin on the trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. The specified length varies depending on the media type and the usage environment (humidity - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 596
When printing on roll paper, the printed surface becomes scratched Make sure the roll paper has not lost tension during printing. If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold. Select Paper settings > Advanced on Paper menu in the touch - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 597
Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed Message Is Displayed and Borderless - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 598
again. It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc more on checking computer settings or connection status, see the instruction manual supplied with the computer or contact the manufacturer. Check 3 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 599
all the Wi-Fi channels. However, when the channels that you are using are restricted, the Wi-Fi channels do not match. See the instruction manual provided with your computer and check the Wi-Fi channel number available for your computer. Check 8 Make sure channel set on wireless router is a usable - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 600
message may appear warning you that Canon software is attempting to access the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from Setup Guide. • For macOS: Perform setup from Setup Guide refer to your device's instruction manual. Check 4 Make sure - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 601
. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from Setup - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 602
the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Check 2 If the printer driver is not installed, install it. (Windows) Install the printer driver using the Setup CD - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 603
The Data lamp on the Operation Panel does not light up Check 1 Does the printer have power? Check that the power cord is firmly plugged all the way in. Turn on the power to the printer. Check 2 Was the correct printer selected? In Windows, select the printer by clicking Select Printer or Printer in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 604
The printer does not respond even if print jobs are sent Check 1 Is Pause printing set to Enable? Set Pause printing on the touch screen menu to Disable. Pausing Printing Check 2 Is USB or LAN connection disabled? • For USB connection: Set Use USB connection on the touch screen menu to Use. • For - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 605
"Preparing the ink system." is displayed The Print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 606
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 30 seconds to 2 minutes). 606 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 607
Message Is Displayed and Borderless Printing Fails For information on possible solutions, refer to the link for each message. 4114 4116 4913 607 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 608
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper 608 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 609
Printing stops and an error message is displayed If the action indicated in the error message does not solve the problem, the roll paper may not be able to be advanced and may be stuck. Check 1 Is the loaded roll paper touching printer parts, etc.? If - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 610
leading edge of the roll paper may be trimmed if Trim edge first is not set to Off or Manual in the touch screen menu. Cutting the Leading Edge of Roll Paper Automatically Check 2 Is the Print head of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance. 610 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 611
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 612
Printing is faint Check 1 Is the reverse side of the paper being used for printing? Print on the printing surface. Check 2 Is the Print head nozzle blocked? Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 613
Remove a Jammed Sheet Check 5 Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Check 6 Is the printer driver Print Quality set to a low quality setting? Follow the steps below to set Print Quality to higher - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 614
Paper rubs against the Print Head Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 615
in the touch screen menu to Medium-strong or Strong. If that does not resolve the problem, increase the Paper thickness (head height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using film-based printing material such as CAD Tracing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 616
The edges of the paper are dirty Check 1 Was printing borderless or on small paper? The platen may become dirtied by borderless printing or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Check 2 Is Extension for borderless printing set to a large value? - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 617
touch screen menu to Standard, Medium-strong, or Strong. If that does not resolve the problem, increase the Paper thickness (head height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 9 Is the output guide clean? Clean the output - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 618
Cleaning the Printer Exterior 618 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 619
The surface of the paper is dirty Check 1 Is the paper retainer clean? Clean the paper retainer. Cleaning Inside the Top Cover Check 2 If using plain papers, is the media type set to Plain papers? Set the media type to PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Check 3 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 620
Move the printer to a different environment, or let the paper dry before rolling it. 620 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 621
paper width set to Disable, first open the top cover and clean the platen, and then manually feed roll paper over the platen when printing. Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may be gripped weakly over the platen. Set a higher Transport unit vacuum strength in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 622
Set the media type to PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Check 6 Does this paper take longer to dry? Increase the length of the Pause between pages and Pause between scans settings from the touch screen menu. Menu Structure Note • When printing on paper that - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 623
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 624
Printed colors are inaccurate Check 1 Is the Print head nozzle blocked? Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Check 2 Has color been adjusted in the printer driver? Follow the steps below to adjust color settings. • Windows Adjust the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 625
• Adjust the settings of the color management software, referring to the software documentation as needed. Check 5 Color varies even between printers of the same model due to differences in firmware and printer driver versions, settings, or environment. Follow these steps to prepare the printing - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 626
Banding in different colors occurs Check 1 Make sure that the Print head nozzle is not blocked Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 627
Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. Printing with Easy Setup Check 3 Does the paper loaded on the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 628
Colors in printed images are uneven Check 1 Does the paper loaded on the printer match the media type selected in the printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 629
after the printed materials are output and cut. Note • Selecting a higher Print Quality in the printer driver Advanced Settings may resolve the problem. Changing the Print Quality and Correcting Image Data (Windows) Changing the Print Quality and Correcting Image Data (macOS) Check 8 Does this paper - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 630
Check 9 Color may be uneven if printing materials were stacked while drying To avoid uneven colors, we recommend drying each sheet separately. Check 10 Is Ink drying target area for Pause between scans in the touch screen menu set to Leading edge? If the Ink drying target area for Pause between - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 631
of the Print head. Adjusting the Print Head Setting a lower value for Paper thickness (head height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 632
• Click Get Information to reflect the paper information set in the printer to the printer driver. Printing with Easy Setup Check 4 When loading paper in the printer, is the media loaded the same as the media type selected on the touch screen? Select the correct media type in the touch screen menu - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 633
The length of the printed image in the paper ejection direction is not accurate Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 634
Perform Adjust print quality from Paper feed adjustment and Print alignment pattern to automatically adjust the feed amount. Automatic Banding Adjustment Check 4 Is Set priority for Paper feed adjustment in the touch screen menu set to Prioritize print quality? Set Set priority for Paper feed - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 635
Images are printed crooked Check 1 Has the roll paper been loaded at an angle? If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls on the Roll Holder Check 2 Is Detect paper width set to Disable? Set Detect paper width in the touch screen menu - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 636
Documents are printed in monochrome Check 1 Is Color Mode set to Monochrome, or Print Target set to Monochrome (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Check 2 Is Black and White Photo Print selected in a - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 637
Line thickness is not uniform Check 1 Is the media type specified in the printer driver the same as the media type loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 638
position of Print Head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof current setting and then adjust the position of the Print head. Troubleshooting Paper Abrasion and Blurry Images Check 4 Is Fast Graphic Process set - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 639
of the Print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof the current setting and then adjust the position of the Print head. Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 640
Loading Sheets in the Printer Check 4 Adjust the angle of the Print head Select Print head angle adjustment from the touch screen menu to adjust the Print head angle. Adjusting Line Misalignment Check 5 Is the Roll Paper loaded at an angle? If there is a gap between the roll paper and the roll - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 641
Borders appear in borderless printing If white bandings or borders appear on the edges of borderless printing, check the following items. Check 1 Is the position of the Print head adjusted? Adjusting the position of the Print head will improve the printing accuracy. Adjusting the Print Head Check 2 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 642
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks 642 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 643
with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Check2 Make sure the Link indicator is lit. The left and right indicators it clicks and locks in place. • There is no problem with the Ethernet cable. If there is any - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 644
. For details, refer to "Performing/Changing Network Settings" > "Performing Network Settings" in IJ Network Device Setup Utility Guide. IJ Network Device Setup Utility Guide Check 2 Are the printer's TCP/IP network settings configured correctly? Make sure the printer's TCP/IP network settings are - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 645
Cannot Print over Bonjour networks Check 1 Is the computer you are trying to print from configured correctly? Make sure the computer is configured correctly. Check 2 Are the computer and printer on the same network? Due to the nature of Bonjour, printing may not be possible if the printer is on - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 646
Cannot Find Printer on Network Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 647
Cannot Find Printer During Setup If you cannot find the printer on network during setup, check the following. When you complete all the checking, try to set up from the beginning. Items to check for Wi-Fi Step 1 Check the basic items for Wi-Fi 1. Check power status Are printer and network device ( - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 648
to place the printer in a location where there is no obstacle. For details, see the instruction manual supplied with the wireless router or contact the manufacturer. Step 2 Solve the Problem, Using IJ Network Device Setup Utility Diagnose and repair the network connections using IJ Network Device - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 649
, configure the network settings of your computer. For the procedures, refer to the instruction manual supplied with the computer, or contact the manufacturer. Once you complete setting up the the beginning, proceed to [Step 2]. Step 2 Solve the Problem, Using IJ Network Device Setup Utility 649 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 650
Diagnose and repair the network connections using IJ Network Device Setup Utility. Download IJ Network Device Setup Utility from the below page, and install it on your computer. Checking Printer Connection Status Using IJ Network Device Setup Utility If you can connect to the network, try to set up - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 651
necessary to unlock.) 1. Turn off printer. 2. Unplug USB cable from printer and computer and connect it again. 3. Turn on printer. Check 3 If you cannot resolve problem, follow procedure below to reinstall printer driver. 1. Exit setup. 651 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 652
2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Click here and perform setup. Note • You can use the Setup CD-ROM to redo setup. 652 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 653
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Search By IP Address on the screen which appears by clicking Printer Not Found. The screen to select searching criteria - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 654
If an error screen appears: Resolve the error according to the instruction on the screen. If the IP address you entered is already 2. Select Yes on the displayed screen. 3. Select IP address. 4. Select Manual setup. Selecting Auto setup specifies the IP address automatically. 5. Enter IP address. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 655
search: • If a firewall message appears: If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. 655 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 656
Perform setup using the Setup CD-ROM or from Setup Guide. • For macOS: Perform setup from Setup Guide. Note • IJ Network Device Setup Utility allows you . To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 657
Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device. Check 8 Make sure - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 658
bidirectional support. Check 9 Make sure security software's firewall is off. If your security software's firewall is on, a message may appear warning you that Canon software for network identifier (SSID). (macOS) If the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 659
Cannot Find Printer while Using Wired LAN Check 1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check 2 Make sure LAN - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 660
Cannot Print Using AirPrint Check 1 Make sure printer is turned on. If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Check 2 Make sure printer is registered to your computer. Check 3 Make sure printer is connected by LAN to same network subnet as - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 661
Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows) 661 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 662
administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 663
below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash. 2. Restart computer. Empty the Trash and restart your computer - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 664
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction. 664 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 665
• If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 10 appears. If it does, there is a problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair. 665 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 666
, and then reinstall the printer driver. Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 667
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Ink Level Detection Media Type Selection does not Match Loaded Media Type 667 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 668
Printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker. Specifications 668 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 669
the roll holder in the printer. Check 2 Operating noise may be heard from the printer even when not printing. The following sounds do not indicate a problem with the printer. • A suction sound can be heard from the platen To prevent the paper from rising, the surface of the platen has vacuum holes - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 670
the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer. 670 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 671
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge 671 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 672
with color. This consumes a lot of ink. This does not indicate a problem with the printer. Check 2 Is System Cleaning being carried out frequently? System it has not been used for a long time, or if there is a problem with the Print head. Check 3 You have just finished initial installation, when - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 673
canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage Canon ink tank." appears on the touch screen, follow the steps below. 1. Move through the screens, performing the actions described in the messages that appear on the touch screen. 2. If an instruction - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 674
paper, it may not be selected correctly. In the media type selection, manually select the correct paper type. Check 2 Is the paper you set genuine in the Media Configuration Tool. Paper Information List Media Configuration Tool Guide Check 3 Is there any unevenness in the gloss and color of the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 675
codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed • 1000 to 1ZZZ 1005 100A 1012 1021 1024 1041 1051 1052 1054 1056 1057 1058 1061 1200 1201 1210 1213 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 676
4801 4803 4900 4901 4903 4905 4910 4911 4913 4920 4931 4932 4933 4934 4935 4937 4950 4951 4952 4953 4954 4955 4956 • 5000 to 5ZZZ 5106 5200 5B16 5B20 5B21 5C00 • 6000 to 6ZZZ 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 • 7000 to 7ZZZ - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 677
1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper, and then load the paper. Loading and Printing on Sheets • Stopping printing To stop - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 678
100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls in the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 678 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 679
1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 679 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 680
1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 681
1024 Cause Possible causes include the following. • Roll paper is empty. • There is remaining roll paper, but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out Follow the steps below to replace the used roll with a new roll of the same type and size. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 682
1041 Cause You have selected wrong paper source for Replace paper. What to Do Match the paper source for loading paper with the paper source setting for Replace paper. For the roll paper, select Roll paper and load it. For the cut sheet, select Cut sheet and load it. 682 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 683
1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 683 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 684
1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 684 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 685
1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results. 685 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 686
1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 686 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 687
1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 687 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 688
1058 Cause Roll paper has almost run out. What to Do Printing will continue. Replace the roll paper in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note • To stop printing, press the Stop button. 688 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 689
1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the displayed media type and size, and tap OK. • Printing again according to the media type Follow the steps below to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 690
1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 691
1201 Cause The ink tank cover is open. What to Do Close the ink tank cover. 691 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 692
1210 Cause The ink tank cover is open. What to Do Close the ink tank cover. 692 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 693
1213 Cause Release lever is released. What to Do Pull the release lever toward the front. If the error occurs again, turn off the printer and wait a while before restoring power. 693 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 694
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC19-2F21 694 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 695
, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center. 695 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 696
1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2. Load a new roll. Loading Rolls in the Printer Note • To stop printing, tap Cancel on - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 697
1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Tip back the release lever and reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 698
1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Tip back the release lever and remove any paper. Then check the paper and reload it. Loading Rolls in the Printer Loading Sheets in the Printer If "There is a job - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 699
1323 Cause An unsuitable paper size has been loaded. What to Do Tip back the release lever, remove any paper, and then reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 700
1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 701
1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 701 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 702
1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 702 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 703
1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 703 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 704
1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 704 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 705
140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 705 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 706
140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 706 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 707
140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. 707 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 708
140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 708 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 709
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC55-2F24 709 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 710
1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head 710 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 711
1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 711 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 712
1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head 712 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 713
1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head 713 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 714
1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head 714 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 715
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC02-2F42 EC21-2F44 EC3F-2F40 EC3F-2F41 715 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 716
1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one. 716 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 717
1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 718
1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank. 718 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 719
1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen. 719 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 720
1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen. 720 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 721
1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note • You can replace the ink tank even while printing. 721 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 722
1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks 722 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 723
1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks 723 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 724
168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank. 724 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 725
1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge 725 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 726
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge 726 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 727
1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center. 727 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 728
the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. Note • If the function - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 729
you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank. Note • If the function for detecting the remaining ink level is disabled, the ink tank - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 730
1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks 730 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 731
, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. 731 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 732
1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks 732 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 733
1757 Cause Cannot fill sub ink tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks 733 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 734
2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing. 734 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 735
2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device. 735 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 736
2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Stopping printing Tap Cancel on the touch screen or press the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 737
2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Stopping printing Tap Cancel on the touch screen or press the Stop button. • - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 738
2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do • Roll Tap Replace the paper and print on the touch screen, or tip back the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 739
3000 Cause The print head has not been calibrated. What to Do Print Head Alignment is recommended. Adjusting the Print Head Note • This message will appear until Print Head Alignment is carried out. 739 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 740
3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head 740 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 741
3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "A part needs to be replaced." appears. Contact your Canon dealer for assistance. 741 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 742
3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance. 742 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 743
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge 743 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 744
the printer media information is corrupt. What to Do Start the Media Configuration Tool, and then recover the media information. Media Configuration Tool Guide To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 745
3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 745 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 746
3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 746 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 747
3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 747 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 748
3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 748 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 749
3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 749 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 750
3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 750 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 751
3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 751 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 752
3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job. 752 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 753
1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings. 753 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 754
1.02 ◦ Processing method: Basic DCT ◦ Color mode: RGB/GrayScale ◦ Number of colors: 24bit/8bit ◦ Number of pixels: 38400 or less vertically and horizontally * Does not support some samplings. 754 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 755
3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it. 755 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 756
3338 Cause Resolution of JPEG data and printer settings are mismatched. What to Do Check the print results. When the print results have problems, print using a printer driver. 756 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 757
3341 Cause Print data including the image processing table was sent. What to Do Print data that includes the image processing table cannot be printed. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 757 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 758
3342 Cause Incorrect resolution value. What to Do Check the print settings. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 758 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 759
3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 759 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 760
3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 760 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 761
3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 761 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 762
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 763
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 764
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 765
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 766
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 767
3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 768
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 769
3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 770
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 771
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 772
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again. 772 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 773
3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 774
3451 Cause Failed to communicate with the monitoring service center. What to Do Check the network connection and perform a communication test. For details on changing the network configuration, refer to the documentation for your network device. 774 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 775
4111 Cause The media type specified is incompatible with this device. What to Do Press the Stop button to stop printing. Check the media type settings, and then try again. 775 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 776
4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 777
4114 Cause The paper position is not suitable for borderless printing. What to Do Tap OK on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder 777 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 778
4116 Cause The paper is loaded askew. What to Do • Reloading paper Tap Replace the paper and print on the touch screen, and then load the paper. Loading Rolls in the Printer Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder • Printing with the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 779
4117 Cause The print job received contains settings not compatible with borderless printing. What to Do • Changing the print job settings Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 780
4122 Cause The media type in the printer cannot be printed borderless. What to Do Tap Cancel on the touch screen to stop printing. Note • See the media information list for media types compatible with borderless printing. Paper Information List 780 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 781
again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC01-2F90 EC01-2F95 EC04-2F31 EC05-2F92 EC06-2F9A EC06-2F9B EC06-2F9C EC0F-2F96 EC11-2F2A EC12-2F29 EC12 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 782
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC51-203C 782 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 783
4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the print job in the job queue. Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 783 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 784
4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart. 784 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 785
4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note • To stop printing, press the Stop button. 785 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 786
appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes EC51-3304 EC51-3306 EC51-3307 EC51-3308 EC51-3309 EC51-330A 786 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 787
4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Stopping printing Tap - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 788
4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. • Changing the printer driver print settings Follow the steps below - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 789
4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 790
following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is with Automatic cut. What to Do • Paper that has been cut remains on the output guide Follow the steps below to resume printing. 1. Tip back the release lever and remove - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 791
Contact your Canon dealer for assistance. 791 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 792
4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 793
4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 794
4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 795
4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 796
4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 797
print head nozzles are still blocked, replace the print head. Replacing the Print Head If the error appears again, the printer may be damaged. Contact a Canon customer service center. 797 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 798
4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again. 798 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 799
4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again. 799 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 800
4952 Cause Failed to connect to the wireless router. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again. 800 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 801
4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again. 801 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 802
4954 Cause Failed to set up Wi-Fi using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again. 802 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 803
4955 Cause IPv4/IPv6 settings were changed, but wired LAN and Wi-Fi are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or Wi-Fi. 803 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 804
4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again. 804 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 805
5106 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061 805 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 806
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC21-2F7E 806 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 807
5B16 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001 807 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 808
the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC47-4001 808 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 809
5B21 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001 809 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 810
5C00 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001 810 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 811
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC56-2FE0 811 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 812
6700 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F 812 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 813
6702 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040 813 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 814
the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047 EC51-404C EC51-404D EC51-404E EC51 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 815
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3000 815 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 816
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3001 816 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 817
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3006 817 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 818
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3002 818 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 819
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3003 819 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 820
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3004 820 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 821
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3005 821 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 822
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3100 822 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 823
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3101 823 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 824
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3102 824 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 825
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3103 825 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 826
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3104 826 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 827
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3105 827 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 828
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3106 828 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 829
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3107 829 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 830
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3108 830 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 831
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3109 831 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 832
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3110 832 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 833
7050 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001 833 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 834
7051 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002 834 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 835
7052 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003 835 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 836
8200 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B 836 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 837
9000 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07 837 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 838
9110 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039 838 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 839
B20A Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A 839 - Canon imagePROGRAF GP-300 | imagePROGRAF GP-300 GP-200 series User Manual - Page 840
B510 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001 840
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