Casio QT 6000 User Manual - Page 94
When an error occurs - troubleshooting
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Troubleshooting This section describes what to do when you have problems with operation. When an error occurs Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as illustrated below. Press C and check the appropriate section of this manual for the operation you want to perform. Prompt message Operator mistake. E001 Wrong mode. E003 Wrong operator. E005 Insufficient memory. E011 Close the drawer. E012 Journal paper end. E014 Receipt paper end. E015 Check R/J printer. E016 Change back to REG mode. E017 Enter Check/TBL number. E018 Enter Table number. E019 Enter Number of covers. E020 Enter Seat number. E023 Stock running short. E024 No stock is available. E028 Not found PLU or C/D is mismatch. E029 No registration is possible while you are in the tender operation. E031 Press ST key before Finalization. E033 Enter tendered amount. E035 Change amount exceeds the limit. E036 Remove money from the drawer. E037 Digit or Amount Limitation Over. E038 Perform Money Declaration E040 Issue Guest Receipt. E041 Print Validation. E044 Print Cheque. E045 Print Check-Endorsement. E046 REG Buffer Full. Please Finalize or NB. E047 Print bill. E048 Insert Slip Paper and retry. E049 CHECK memory full. E050 Detail memory full. E051 CHK/TBL No. is occupied. E052 CHK/TBL No. is Busy. E053 CHK/TBL No. is not opened. E054 Out of CHK/TBL No. Range. E056 Store range full. E057 No item exists in detail. E058 Enter post entry item. E059 Press Eat-in or Take-out key E060 Printer offline E061 Printer error. Meaning Action Operation error Perform proper operation. Check tracking (Open mode error) Return the mode to its original setting. Error clerk/Error clerk in check tracking Input correct check number or assign the proper clerk. Memory allocation over Reallocate memory. Drawer compulsory Close cash drawer. Journal paper end Replace journal paper. Receipt paper end Replace receipt paper. Internal R/J printer error Check the internal R/J printer. Prohibit plural operation in REF/REG- mode Switch to another mode and then back to the REF/REG- mode again. Check number compulsory Input a check number. Table number compulsory Input a table number. Cover compulsory Enter the number of customers. Seat number compulsory Input a seat number. Alarm when any item drops below its programmed Perform stock maintenance. minimum stock quantity during registration. Error when actual stock value for a registration Perform stock maintenance. items is a negative value. Scanning PLU is not found or OBR code is Re-enter the PLU code. mismatched. Attempted registration whilst partial tender operation is being done. Finalize the transaction. ST compulsory Press ST key. Amount tender compulsory Enter tendered amount. Change amount exceeds the limit. Enter amount tendered again. Contents of the drawer exceed the programmed Perform pickup operation. limit - Sentinel function. H.D.L., H.A.L., L.D.L. error Enter correct unit price/amount. Money declaration compulsory Perform money declaration. Guest receipt compulsory Issue a guest receipt. Validation compulsory Perform validation operation. Check print compulsory Perform check print operation. Check endorsement compulsory Perform check endorsement operation. Registration buffer full Finalize the transaction. Allocate sufficient buffer. Slip compulsory Perform slip printing operation. Alarm when no paper is inserted in the Slip. Insert new slip paper. Check tracking index full/near end Finalize and close the check number currently used. Check tracking memory full/near end Finalize and close the check number currently used. Attempt is made to use the key to Finalize and close the check that is currently open a new check using a number that is already under the number that you want to use or use a used for an existing check tracking memory. different check number. Attempt to use the same check number whilst the Use another check number or close the check at specified number is being used in the other terminal. that terminal. Check number not found Use the correct check number (if you want to reopen a check that already exists in the check tracking memory) or use to open a new check. Check number range over Enter correct number. All check number are occupied in range. Recall the stored data. Round repeat cannot be found in detail. Post entry item exists in detail. Enter Post entry item. Press eat-in or take-out key. Press Eat-in or Takeout key. Printer offline. "****" means ECR logical ID and printer number. Printer downed. "****" means ECR logical ID The contents are printed on the backup printer. and printer number. E 94