Cisco 7902G Phone Guide - Page 14

Using Hold and Resume Only one call can be active at any given time; all other calls must be placed on hold. If you want to... Then... Put a call on hold Press (Hold). The Hold button lights red. A call on hold remains active even though you and the other party cannot hear each other. You can answer or place another call while a call is on hold. Return to the held call Press (lit Hold). Tip Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid putting a conference call on hold. Transferring a Connected Call Use the Transfer button to transfer the call. to redirect a connected call. The target is the number to which you want If you want to... Then... Transfer a call without talking to the transfer recipient During a connected call, press target number. (Transfer) and enter the When you hear the call ringing, press (Transfer) again. Talk to the transfer recipient before transferring a call During a connected call, press target number. (Transfer) and enter the Wait for the transfer recipient to answer. If the recipient accepts the transferred call, press again. (Transfer) To return to the original call, press (Hold). 10 78-16335-01