Compaq 1700 Armada 1700 Family of Personal Computers Reference Guide - Page 157

The PC Card is not, Support or the PC Card

Page 157 highlights

Solving PC Card Problems Continued Problem Possible Cause Solution PC Card drivers fail with error messages during system restart Modem/fax PC Card does not work Network PC Card does not work The PC Card is not configured correctly. The modem/fax card conflicts with a system board serial device (e.g., mouse). Card design or card driver may not be compatible with the PCMCIA software. Network driver is not properly installed or configured. The network card design or card driver may not be compatible with the PCMCIA software. Minor configuration adjustments are needed for the PC Card to work in the network operating system environment. Call the PC Card vendor or Compaq Customer Support for assistance. If you are running Windows 95, click the modem icon in Device Manager, then click Properties to select another COM port for the modem/fax card. If you are running Windows NT, from the Windows desktop, double-click My Computer. Double-click Control Panel. Then double-click Ports to select another COM port for the modem/fax card. Call Compaq Customer Support for a current list of Compaq qualified PC Cards. If you are running Windows 95, use the Network Neighborhood to identify information about your network card and setup. Then use the Add New Hardware wizard to install the correct card driver. If you are running Windows NT, from the Windows desktop, doubleclick My Computer. Double-click Control Panel. Then double-click Networks to identify information about your network card and to install the correct card driver. Call Compaq Customer Support for a current list of Compaq qualified PC Cards. Call Compaq Customer Support or the PC Card vendor for help with configuration requirements. Continued Troubleshooting 16-17

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Troubleshooting
16-17
Solving PC Card Problems
Problem
Possible Cause
Solution
PC Card drivers
fail with error
messages during
system restart
The PC Card is not
configured correctly.
Call the PC Card vendor
or Compaq Customer
Support for assistance.
Modem/fax PC
Card does not
work
The modem/fax card
conflicts with a system
board serial device (e.g.,
mouse).
If you are running
Windows 95, click the
modem icon in Device
Manager, then click
Properties to select
another COM port for the
modem/fax card.
If you are running
Windows NT, from the
Windows desktop,
double-click My
Computer. Double-click
Control Panel. Then
double-click Ports to
select another COM port
for the modem/fax card.
Card design or card
driver may not be
compatible with the
PCMCIA software.
Call Compaq Customer
Support for a current list of
Compaq qualified PC Cards.
Network PC Card
does not work
Network driver is not
properly installed or
configured.
If you are running
Windows 95, use the
Network Neighborhood
to identify information
about your network card
and setup. Then use the
Add New Hardware
wizard to install the
correct card driver.
If you are running
Windows NT, from the
Windows desktop, double-
click My Computer.
Double-click Control
Panel. Then double-click
Networks to identify
information about your
network card and to install
the correct card driver.
The network card design
or card driver may not be
compatible with the
PCMCIA software.
Call Compaq Customer
Support for a current list
of Compaq qualified PC
Cards.
Minor configuration
adjustments are needed
for the PC Card to work
in the network operating
system environment.
Call Compaq Customer
Support or the PC Card
vendor for help with
configuration
requirements.