Compaq 17XL260 Presario NA1700XL Series Maintenance and Service Guide - Page 64
Solving Minor Problems, Solving Battery Pack/Gauge Problems
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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software. Solving Audio Problems Some common audio problems and solutions are listed in the following table. Problem Computer does not beep after the PowerOn Self-Test (POST). Solving Audio Problems Probable Cause Solution This is typical; it indicates successful completion of the Power-On Self-Test (POST). No action is required. Solving Battery Pack/Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable. Problem Computer won't turn on when battery pack is inserted and power cord is unplugged. Solving Battery Pack/Gauge Problems Probable Cause Solution(s) Battery pack is discharged. • Connect the computer to an external power source and charge the battery pack. OR • Replace the battery pack with a fully charged battery pack. Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken.