Compaq Armada e500 Compaq Armada E500 Series Reference Guide - Page 154

Solving Keyboard Problems, Solving Memory Problems

Page 154 highlights

Solving Keyboard Problems Problem Embedded numeric keypad on the computer keyboard is disabled Screen is on and keyboard is locked External keyboard does not work Possible Cause Num Lock function is off. You initiated QuickLock. You connected the external keyboard while the computer was still turned on. Solution Press Fn+Num Lk to enable the embedded numeric keypad. Enter your power-on password to exit QuickLock. Turn off the computer, reconnect the external keyboard, then turn on the computer. Solving Memory Problems Problem Possible Cause Solution Memory counting during Power-On Self-Test (POST) is incorrect Insufficient memory error during operation Memory board is installed incorrectly. Too many terminateand-stay resident (TSR) applications are running simultaneously. System ran out of memory for the application. Ensure that the memory board is installed correctly. Close any TSR applications that you do not need. Check the documentation that came with the application for memory requirements and add more memory to the computer, if needed. 16-12 Troubleshooting

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16-12
Troubleshooting
Solving Keyboard Problems
Problem
Possible Cause
Solution
Embedded numeric
keypad on the
computer keyboard
is disabled
Num Lock function is
off.
Press
Fn+Num Lk
to
enable the embedded
numeric keypad.
Screen is on and
keyboard is locked
You initiated
QuickLock.
Enter your power-on
password to exit
QuickLock.
External keyboard
does not work
You connected the
external keyboard
while the computer
was still turned on.
Turn off the computer,
reconnect the external
keyboard, then turn on
the computer.
Solving Memory Problems
Problem
Possible Cause
Solution
Memory counting
during Power-On
Self-Test (POST) is
incorrect
Memory board is
installed incorrectly.
Ensure that the memory
board is installed
correctly.
Insufficient memory
error during
operation
Too many terminate-
and-stay resident
(TSR) applications
are running
simultaneously.
Close any TSR
applications that you
do not need.
System ran out of
memory for the
application.
Check the
documentation that came
with the application for
memory requirements
and add more memory to
the computer, if needed.