Compaq Armada e500 Compaq Armada E500 Series Reference Guide - Page 157

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Solving ModemProblems Continued Problem Possible Cause Solution Modem does not dial Call Waiting may be Disable Call Waiting correctly interfering. before dialing. s For information about disabling Call Waiting, consult your operating system documentation. s To obtain the disable call waiting code for your dialing area, consult your local telephone service provider. Clicking sound and modem does not connect The modem is Connect the modem to a connected to a digital standard analog line. NOTE: The telephone line, then EXCESS LINE reestablish the CURRENT SENSED connection. message does not display if the current is under 100 mA. Modem does not connect The error correction feature of your modem software is interfering. Disable error correction (&KO) and data compression (&MO) using AT commands. NOTE: To access AT commands and instructions for using them, select StartÅ Compaq Information CenterÅModem Commands. Continued Troubleshooting 16-15

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Troubleshooting
16-15
Solving ModemProblems
Continued
Problem
Possible Cause
Solution
Modem does not dial
correctly
Call Waiting may be
interfering.
Disable Call Waiting
before dialing.
■
For information about
disabling Call Waiting,
consult your operating
system
documentation.
■
To obtain the disable
call waiting code for
your dialing area,
consult your local
telephone service
provider.
Clicking sound and
modem does not
connect
The modem is
connected to a digital
line.
NOTE:
The
EXCESS LINE
CURRENT SENSED
message does not
display if the current is
under 100 mA.
Connect the modem to a
standard analog
telephone line, then
reestablish the
connection.
Modem does not
connect
The error correction
feature of your
modem software is
interfering.
Disable error correction
(&KO) and data
compression (&MO)
using AT commands.
NOTE:
To access AT
commands and
instructions for using
them, select Start
¯
Compaq Information
Center
¯
Modem
Commands.
Continued