Compaq ProLiant 6400R Compaq Parallel Database Cluster Model PDC/O1000 for Ora - Page 152

Unable to Start OracleNMService, Unable to Start the Database, Configuration, and Appendix

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Troubleshooting 7-7 Unable to Start OracleNMService I Verify that the OracleNMService has properly started by checking the error log. The default location for the error log is C:\compaq\ops\nm.log. If not found in the default location, look in the same directory in which the OSD modules were installed. I Verify that the Oracle8i software is correctly installed on all the nodes. Refer to Chapter 5, "Installation and Configuration," for an installation overview. I Verify the connections and accessibility of the cluster components. Refer to the "Basic Troubleshooting Tips" section in this chapter. I From the Event Viewer, check the event log for errors. Be sure to examine both the System and Application logs. Unable to Start the Database I Verify that Object Link Manager is properly installed and running on each node. Also, verify that Object Link Manager accurately sees all of the Oracle partitions and their symbolic link associations. Refer to "Installing Object Link Manager" in Chapter 5, "Installation and Configuration," and Appendix A, "Diagnosing and Resolving Shared Disk Problems" for detailed guidelines. I Verify that all files created by Net8 Config Assistant were transferred properly to each respective node. I Verify the connections and accessibility of the cluster components. Refer to the "Basic Troubleshooting Tips" section in this chapter. I Verify that the OracleService is running. From the Services screen, scan the list of services and confirm that the OracleService is started. I Verify that the database links are properly set up on all nodes and that correct entries exist for all datafiles, including OPS_CMDISK. Refer to the Oracle8i Parallel Server Setup and Configuration Guide for further details.

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Troubleshooting
7-7
Unable to Start OracleNMService
■
Verify that the OracleNMService has properly started by checking the
error log. The default location for the error log is
C:\compaq\ops\nm.log. If not found in the default location, look in the
same directory in which the OSD modules were installed.
■
Verify that the Oracle8
i
software is correctly installed on all the nodes.
Refer to Chapter 5, “Installation and Configuration,” for an installation
overview.
■
Verify the connections and accessibility of the cluster components.
Refer to the “Basic Troubleshooting Tips” section in this chapter.
■
From the Event Viewer, check the event log for errors. Be sure to
examine both the System and Application logs.
Unable to Start the Database
■
Verify that Object Link Manager is properly installed and running on
each node. Also, verify that Object Link Manager accurately sees all of
the Oracle partitions and their symbolic link associations. Refer to
“Installing Object Link Manager” in Chapter 5, “Installation and
Configuration,” and Appendix A, “Diagnosing and Resolving Shared
Disk Problems” for detailed guidelines.
■
Verify that all files created by Net8 Config Assistant were transferred
properly to each respective node.
■
Verify the connections and accessibility of the cluster components.
Refer to the “Basic Troubleshooting Tips” section in this chapter.
■
Verify that the OracleService is running. From the
Services
screen, scan
the list of services and confirm that the OracleService is started.
■
Verify that the database links are properly set up on all nodes and that
correct entries exist for all datafiles, including OPS_CMDISK. Refer to
the
Oracle8i Parallel Server Setup and Configuration Guide
for further
details.