Compaq ProLiant 8500 Evaluating and Implementing Compaq Data Center Solutions
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- Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 1
data center. The powerful combination of ProLiant Servers, StorageWorks and SANworks Enterprise Storage solutions, Intelligent Manageability tools, and an industry-leading portfolio of lifecycle services uniquely positions Compaq to deliver the total Data Center solution. Compaq recognizes that data - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 2
Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 2 Notice ©2001 Compaq Computer Corporation ActiveAnswers, Compaq, the Compaq logo, Compaq Insight Manager, Compaq Insight Manager XE, NetFlex, ProLiant, and StorageWorks are registered United - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 3
system32 directory The Compaq Datacenter Program integrates hardware, software, and service into one powerful centralized business solution. Compaq certifies all hardware and software elements touching the kernel elements (i.e., of your server. See Table 4 for a software drivers). Compaq has met - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 4
Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 4 • Windows 2000 features, such as Active Directory • Enhanced 4-node clustering • Support for up to 64 GB main memory (vs. 8 GB for Windows 2000 Advanced Server) • Support for up to 32-way - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 5
High-availability features within ProLiant servers and StorageWorks storage link to the full process for determining kernel mode components. systems deliver access to mission-critical data. The new Datacenter support infrastructure, including a Joint Support team from Compaq and Microsoft, ensures - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 6
hardware certification process for Compaq Data Center Solutions. Components Pass Microsoft WHQL Tests Solution Passes 14-day Windows 2000 Datacenter HCT Stress Tests Solution Passes 21-Day Microsoft Cluster Stress Tests Option Card ProLiant 8500 ProLiant 8500 MA 8000 Option Card http://www - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 7
ProLiant 8500, Windows 2000 Datacenter Server, and the application in single node or in clustered configurations. Compaq works with enterprise application vendors to coordinate software releases on 6-month cycles with the hardware and operating system updates. Information about Compaq Data Center - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 8
you may be required to upgrade the server with a newer change management release if it is older than two years. All changes to the Compaq Data Center Solution are stress tested together on the specific model to ensure optimal compatibility within your data center environment. Each year we release - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 9
Microsoft Windows 2000 Datacenter Server 9 Figure 3 conceptually shows the change management relationship. Drivers Backup Software Network Operating System Anti-Virus Software Service Packs Complete Data Center Solution Management Software Server ProLiant 8500 Figure 3. Compaq managing the - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 10
Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 10 • Any previously uncertified software or hardware to be added to a Compaq Data Center Solution • Maintenance releases of Windows 2000 Datacenter Server (i.e., Microsoft Service Packs) • New - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 11
solutions for the data center. The powerful combination of ProLiant Servers, StorageWorks and SANworks Enterprise Storage solutions, Intelligent Manageability tools and an industry-leading portfolio of lifecycle services uniquely positions Compaq to deliver the total Data Center solution. Features - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 12
Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 12 • Compaq Availability The Compaq ProLiant HA/F500 4-node cluster for Datacenter provides increased availability and server utilization over current 2-node cluster offerings. In a 4-node - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 13
achieved through an ongoing partnership with Compaq: − We recommend a specific Windows 2000 Datacenter cluster configuration. − The customer is required to have high-availability services in place: Windows 2000 Data Center Enterprise Support Plan, 24x7; Availability Review; Availability Partnership - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 14
receive the highest priority when escalated to the Microsoft Datacenter Solutions engineering, Critical Problem Resolution (CPR) and Quick Fix Environment (QFE) teams. The Data Center Enterprise Support Plan can be purchased through Compaq or from your reseller as a CarePaq. For more information - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 15
stability. The ProLiant 8500 Data Center Solution has the following key features: • Windows 2000 Datacenter Server operating system (OS) pre-installed (8P license) and an OS Recovery CD-ROM to restore the server to factory state • Four Intel Pentium III Xeon 700-MHz-2MB processors (supports up to - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 16
the new Compaq without them. Data Center Solution. The Compaq Data Center Solution includes the Compaq Management Agents, provided in the Compaq Support Paq for Microsoft Windows 2000 Datacenter Server, and Compaq Insight Manager XE. Compaq Insight Manager XE leverages the power of the Internet - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 17
Datacenter Server operating system on Compaq Data Center Solutions. Step-by-step installation instructions and troubleshooting tips are provided along with the do's and don'ts for the entire Compaq Data Center Solution. Installation Step-by-step installation instructions for the Compaq ProLiant 8500 - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 18
Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 18 The agents help prevent problems before users are affected by issuing alerts when faults occur. The Compaq Management Agents are installed during the setup process. The Compaq Survey Utility is - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 19
Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 19 To complete the installation of the factory-installed operating system and to configure the server: 1. Power up the server Server screen. If additional drivers are loaded, the system will complete the driver installation - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 20
Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server Programs → Administrative Tools. 3. Click Computer Management. 4. Expand the System Tools directory, then Compaq Remote Insight Board Installation The Compaq Remote Insight Board comes preinstalled in the server. The driver - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 21
Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 21 • In the Event Viewer, the following message displays: Unable to map address range for graphics card These errors occur because the Compaq Remote Insight Board and the server are using the same - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 22
In most cases, drivers for the ProLiant 8500 Data Center server are preloaded for the supported hardware options. For the most current list of approved ProLiant 8500 Data Center server options and option installation instructions, visit the Compaq website: http://www.compaq.com/datacenter Backing Up - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 23
Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 23 Installing Compaq Support Software The Compaq Support Paq for Microsoft Windows 2000 Datacenter Server automatically installs when the server software installs. This software contains device drivers, agents - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 24
Service Packs or Compaq Support Paqs. ' Add any uncertified kernel-touching components (drivers, agents, DLLs, etc.). ' Install uncertified hardware components. Troubleshooting The following sections provide troubleshooting tips for the Compaq ProLiant 8500 Data Center Server. Troubleshooting - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 25
Array 8000 (MA8000) or Compaq Enterprise Modular Array 12000 (EMA12000) storage system. If your ProLiant 8500 Data Center server is not connected to a MA8000 or an EMA12000, then start at step 2. 1. Label and remove any MA8000/EMA12000 cables from your ProLiant 8500 Data Center server. 2. Power up - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 26
Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 26 5. Cycle power to the ProLiant 8500 Data Center server when directed. Be sure to leave the first software recovery CD-ROM in the CD-ROM drive. The System Configuration Utility and the Array - Compaq ProLiant 8500 | Evaluating and Implementing Compaq Data Center Solutions - Page 27
Windows 2000 Datacenter Server 27 Appendix A-Compaq Web Resources Table 4 lists the Internet links noted throughout this document as well as additional links that you might find helpful when investigating Compaq Data Center Solutions. Table 4. Compaq resources Item Compaq Data Center Solutions
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Integration Note
Help us improve our technical communication. Let us know what you think
about the technical information in this document. Your feedback is valuable
and will help us structure future communications. Please send your
comments to:
May 2001
13PS-0501B-WWEN
Prepared by OS Integration
Engineering
Compaq Computer Corporation
Contents
Overview
.......................................
3
Evaluating Compaq Data
Center Solutions
..........................
3
Target Audience
.........................
3
Key Features: Windows
2000 Datacenter Server OS
.......
3
Certifying Windows 2000
Datacenter Server
........................
4
Datacenter OEM
Requirements
.............................
4
Compaq Data Center
Solution Certification
..................
5
Application Certification
..............
7
Hardware Certification
................
7
Change Management
.................
7
Evaluating Compaq Data
Center Solutions
........................
11
Features
...................................
11
Hardware
.................................
14
Software
...................................
16
Implementing the Compaq
Data Center Solution
.................
17
Installation
................................
17
Restrictions
..............................
24
Troubleshooting
.......................
24
Appendix A–Compaq Web
Resources
..................................
27
Appendix B-Microsoft Web
Resources
..................................
27
Evaluating and Implementing
Compaq Data Center Solutions
for Microsoft Windows 2000
Datacenter Server
Abstract:
Compaq leads the way in revolutionizing the economics
of enterprise computing with reliable, stable industry-standard
solutions for the data center.
The powerful combination of ProLiant
Servers, StorageWorks and SANworks Enterprise Storage solutions,
Intelligent Manageability tools, and an industry-leading portfolio of
lifecycle services uniquely positions Compaq to deliver the total
Data Center solution.
Compaq recognizes that data center customers require the highest
level of reliability and stability as well as scalability in their solutions
because they run business critical applications. Data center
customers cannot afford downtime. Compaq provides a fully stress
tested solution which includes the servers, operating system, storage
and applications. We do not stop with a reliable and stable solution.
Compaq knows that it is important to strictly maintain the solutions
over the product lifecycle to ensure continuing stability, so we have
implemented a unique change management program specially
modeled for the data center. We are confident in our data center
solutions and are backing it up with combined support for the server
and operating system as well as cooperative support agreements with
application vendors. Compaq is your one-stop shopping and support
provider for reliable and stable data center solutions, meeting
industry standards.
This integration note includes certification and change management
information, installation instructions, and do’s and don’ts for
implementing Compaq Data Center Solutions.