Compaq ProLiant 8500 Evaluating and Implementing Compaq Data Center Solutions - Page 5

Evaluating and Implementing Compaq Data Center Solutions for Microsoft Windows 2000 Datacenter Server 5 The Datacenter OEM requirements along with details on how Compaq exceeds these requirements are included in Table 2. Table 2. Compaq exceeds Datacenter OEM requirements Datacenter OEM Requirements How Compaq Meets/Exceeds Requirements Reliability with Datacenter HCL testing of all components Compaq exceeds the requirements by adding external storage (StorageWorks) to the certification Availability through 4-node clustering Compaq meets this requirement Operate an Authorized Microsoft Certified Support Center Compaq exceeds by being a Worldwide MCSC - (MCSC) in each country in which the OEM sells a competitors are only MCSC in the locations in which they Datacenter solution sell Windows 2000 Datacenter Accountability requirements for the OEM delivering Datacenter preinstalled on its system ƒ Offer four-hour response time 24x7 ƒ Provide minimum 99.9% uptime guarantee offering Compaq exceeds with a two-hour offering Compaq exceeds with availability reviews and a 99.99% uptime offering ƒ Furnish a joint support Compaq exceeds with a dedicated physical location for queue with Microsoft our joint support queue and matching Microsoft support personnel for every Compaq support personnel Compaq Data Center Solution Certification The Compaq Data Center Solution exceeds all the requirements established by Microsoft to provide a deployment strategy to meet your application and environment needs. Compaq has the people, the technology, the experience, and the commitment to deliver proven industry-standard computing to the Data Center. Microsoft certified Compaq as the first OEM to offer solutions for Windows 2000 Datacenter and Compaq opened the first Joint Support Center with Microsoft on May 24, 2000. Certification involves the complete solution, not just the components. All kernel- If your application places a file with a .SYS extension in the system32 directory of your server, then your application has a kernel touching elements, along with the hardware pieces, are part of the certified package. Compaq delivers the highest levels of reliability and stability possible through the Datacenter certification program and change management process. mode component. See Table 4 for a High-availability features within ProLiant servers and StorageWorks storage link to the full process for determining kernel mode components. systems deliver access to mission-critical data. The new Datacenter support infrastructure, including a Joint Support team from Compaq and Microsoft, ensures customers have a single point of accountability for fast problem resolution. To achieve highly reliable and available solutions, the Compaq and Microsoft Datacenter programs require fixed, certified configurations with extensive testing to enable the special customer services offerings available with the program. 13PS-0501B-WWEN