D-Link DNS-1550-04 Product Manual

D-Link DNS-1550-04 Manual

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  • D-Link DNS-1550-04 | Product Manual - Page 1
    1
  • D-Link DNS-1550-04 | Product Manual - Page 2
    ShareCenter Pro DNS-1550-04 User Manual Contents Chapter 1: Introduction 5 1.1 About This Manual 5 1.2 Protocol Support 6 1.3 Hardware Specifications 6 1.4 Client Utility OS Support 7 1.5 Browser Support 7 Chapter 2: Quick Setting-up 9 2.1 Unpacking the ShareCenter® Pro DNS-1550-04 9 2.2
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    System settings and clearing statistics 49 3.5.2 Services 51 3.5.3 Runtime and NVRAM event logs 51 3.5.4 Background activity, settings and schedules 54 3.5.5 Firmware updates 60 3.5.6 Performance monitor 61 3.5.7 Restore factory default settings 63 3.5.8 3.5.9 3.5.10 3.5.11 3.5.12 Import
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    ShareCenter® Pro DNS-1550-04.......... 139 4.4.11 Shutting Down the ShareCenter® Pro DNS-1550-04... 141 Chapter 5: Troubleshooting 143 5.1 WebPAM PROe system event log 143 5.2 How to use USB Retrieval to export system information.......... 154 Chapter 6: Warranty 155 Chapter 7: Tech Support
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    that you install and run on your Windows or Mac • Advanced Storage Manager WEBPAM PROe software that runs on the ShareCenter® Pro DNS-1550-04 by browser. This manual includes a full table of contents, chapter task lists, and numerous cross-references to help you find the specific information you
  • D-Link DNS-1550-04 | Product Manual - Page 6
    ShareCenter Pro User Manual 1.2 Protocol Support ShareCenter® Pro DNS-1550-04 series supports: • SMB/CIFS for Microsoft Windows • FLASH SDRAM Smart Fan Gigabit Ethernet USB 2.0 Host port Internal HDD Support Hot Plug # of Bays Power Supply DNS-1550-04(Dual PSU) 1.8 GHz 256 MB 2GB DDRII Yes 2 5 (
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    OS 10.6 XServer 1.5 Browser Support Choose one of the following browsers to use with WEBPAM PROe: • Internet Explorer 7 and above • Firefox 3 and above • Safari 5 and above • Google Chrome 8 and above Warning The electronic components within the ShareCenter® Pro DNS-1550-04 are sensitive to damage
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    ShareCenter Pro User Manual Important To configure the ShareCenter® Pro DNS-1550-04, you are advised to install ShareCenter® NAVI. Please refer to the User Manual. Warning The fan contains hazardous moving parts. Keep fingers away. Caution RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
  • D-Link DNS-1550-04 | Product Manual - Page 9
    ® Pro DNS-1550-04 The ShareCenter® Pro DNS-1550-04 series box contains the following items: • ShareCenter® Pro DNS-1550-04 Unit • Quick Installation Guide • Screws for disk drives • Ethernet cable • Power cord • CD for client utility and reference document Figure 1. ShareCenter® Pro DNS-1550-04
  • D-Link DNS-1550-04 | Product Manual - Page 10
    ShareCenter Pro User Manual 2.2 Installing Disk Drives Note: It is highly recommended to select enterprise Level HDD to achieve the best data Protection. You can populate the ShareCenter® Pro DNS-1550-04 series NAS with SATA 1.5 Gb/s or 3.0 Gb/s disk drives. For optimal performance, install disk
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    the screws through the holes in the drive carrier and into the sides of the disk drive. ․ Only install the countersunk screws supplied with the ShareCenter® Pro DNS-1550-04. ․ Install four screws per drive. ․ Snug each screw. Be careful not to over-tighten. 11
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    ShareCenter Pro User Manual 4. Reinstall the drive tray into the ShareCenter® Pro DNS-1550-04 enclosure. Tip: Repeat steps 1 through 4 until all of your disk drives are installed. 12
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    It takes about a minute to boot the ShareCenter® Pro DNS-1550-04. When fully booted: ․ The System Status LED turns blue. See Figure 1. ․ The buzzer beeps one time. 2.5 Shutting Down the ShareCenter Pro DNS-1550-04 To shut down the ShareCenter® Pro DNS-1550-04, press and hold the power button until
  • D-Link DNS-1550-04 | Product Manual - Page 14
    ShareCenter Pro User Manual Figure 3. Press and hold the Power button about 5 seconds Power Button Figure 4. System status LED turns red, and then goes dark System Status LED To restart the ShareCenter® Pro DNS-1550-04, press the power button again. 14
  • D-Link DNS-1550-04 | Product Manual - Page 15
    set up your DNS-1550-04 system through the WebPAMS PROe Wizard using either the One-Click Setup or using Advanced-Setup. 1. Quick Setup by Setup Wizard in WebPAM PROe The system's Wizard in WebPAM PROe lets you configure your disk array(s) easily and quickly. The Wizard will guide you through the
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    ShareCenter Pro User Manual ․ Click NAS tab > Wizard. ․ ․ Click the One-Click Setup button. The Automatic Configuration box displays: ․ The Summary window displays the general information of the system, including: ․ Computer Name ․ IP Address ․ Storage Type ․ To accept the proposed configuration,
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    3. Complete the required settings in the Network Settings window, including: ․ Computer Name ․ Obtain an IP address automatically ․ IP Address ․ Subnet Mask ․ Default Gateway ․ Primary DNS ․ Secondary DNS When done, click the Next button. 17
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    window displays the general information of the system, including: ․ Computer Name ․ IP Address ․ Storage Type To accept the proposed configuration, click the Submit button. 2.7 Replacement of Power Supply Units (PSU) The DNS-1550-04 supports two hot-swappable PSUs. You may swap either of the PSUs
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    2.8 Replacement of Control Module When the system controller malfunctions, you may replace the control module as per following steps: Step 1. Please turn off the system power. Step 2. Loosen screw (A) on the control module. Step 3. Remove the controller by pulling on the handle. Step 4. Insert the
  • D-Link DNS-1550-04 | Product Manual - Page 20
    ShareCenter Pro User Manual Chapter 3: WebPAM PROe 3.1 Quick Start The WebPAM PROe is factory-installed on the ShareCenter® Pro DNS-1550-04 system. WebPAM PROe runs in the browser on your PC/Mac. You can access WebPAM PROe by using your browser. Browser Support Choose one of the following browsers
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    user name is "administrator" and default password is "password" (The user name and password are case sensitive). 4. Choose the language to the Login Screen. After logging out, you must enter your user name and password in order to log in again. Navigating in WebPAM PROe The five tabs displayed on
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    ShareCenter Pro User Manual 3.2 Dashboard Tab The Dashboard tab is the default screen of WebPAM PROe. The System Status icon indicates the top-level status of the NAS by displaying: system is OK system has errors 3.2.1 System Status The System Status field displays the status of the NAS components
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    > Logical Drive. • Physical Drive Device tab > Physical Drive List. • Spare Drive Storage tab > Spare Drive. • File System NAS tab > File System. • Firmware AdminTool tab > Firmware Update. 3.2.2 Event Information The Event Information field displays six of the most recent Runtime events. Click More
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    ShareCenter Pro User Manual • Total Physical Capacity. Display the total storage space of the system. − Unconfigured - not assigned to a logical drive. − Configured - assigned to a logical drive. • Device Number. Display the current number of devices in the system. 24
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    change settings for the enclosure and physical drives. 3.3.1 Front View Click Device tab > Front View to view all of the enclosures found in your NAS network. Move your mouse over the drive carrier to display the information of the installed physical drive (as show below), including the device ID
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    ShareCenter Pro User Manual Identifying Unconfigured Physical Drives Click the Show unconfigured PD(s) box to identify the unconfigured physical drives in the NAS tab > Back View to display the back view of all enclosures in the NAS. Move your mouse over the power supply and I/O units to view the PSU
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    3.3.3 Component List Click Device tab > Component List to display the device ID, operational status, enclosure type, and status description of all enclosures. • Enclosure − View: Move your mouse over the enclosure you want and click the View button to display the enclosure information list. −
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    ShareCenter Pro User Manual  Level 1: Park R/W heads  Level 2: Slow down (need to be supported by hard drive)  Level 3: Spin down − Spin Down Type − Power Saving Idle Time − Power drives. − Coercion Method - Choose a method from the dropdown menu:  GB Truncate - (Default) Reduce the useful 28
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    capacity to the nearest 1,000,000,000 byte boundary.  10GB Truncate - Reduces the useful capacity to the nearest 10,000,000,000 byte boundary.  Group Rounding - Uses an algorithm to determine how much to truncate. Results in the maximum amount of usable drive capacity.  Table Rounding - Applies a
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    ShareCenter Pro User Manual − Manual − Automatic When done, click the Save button. 3.3.4 Physical Drive Click Device tab > Physical Drive to display the list of physical drives in the NAS. Physical drive information includes: − ID - ID number of the physical drive − Status - Green, yellow, and red
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    change, or delete the alias in the Alias field. 4. Click the Save button. Physical Drive Problems: Physical drives are the foundation of data storage. A physical drive Problem can affect your entire NAS. When a yellow icon or a red icon appears beside a physical drive, check the drive's operational
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    ShareCenter Pro User Manual − iSNS − CHAP − Ping Setting up CHAP 1. Click Device tab > iSCSI > CHAP tab. 2. Move your mouse over the item you want and click the Setting button. 3. Complete the required settings in the Chap Settings window, and then click the Submit button. − User Name − Old Password
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    information includes: − ID − DHCP − IP Address − Gateway IP Address − Speed − MTU − Link Changing Networking Configuration 1. Click Device tab > from the menu. − IP Properties − IP Address − Subnet Mask − Gateway IP Address − DNS Server IP Address − Secondary DNS Server IP Address Click the button
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    ShareCenter Pro User Manual Advanced Networking Configuration 1. Click Device tab > Network. 2. Click the Setup button. 3. Complete the required settings in the Setup window, and then click the Submit button. −
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    button. − Enable DHCP Server - Choose to enable or disable the function. − IP range - Assign the IP range in the text boxes. − Lease Time Click the button to close the to login the DDNS server. − Password - Enter the password to login the DDNS server. Click the button to close the dialog window. 35
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    ShareCenter Pro User Manual 3.3.7 UPS Click Device tab > UPS to display the information of the connected UPS in the system. Setting up UPS 1. Click Device tab > UPS. 2. Click the
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    − Cache ShareCenter Pro DNS-1550-04 can support external file system as below: EXT3, XFS,FAT32, NTFS,HFS+ Warning! To remove the connected USB drive safely, you MUST click the Remove button before
  • D-Link DNS-1550-04 | Product Manual - Page 38
    ShareCenter Pro User Manual 3.4 Storage Tab The Storage tab enables you to create, manage, and delete disk arrays, logical is recommended whenever you create a logical drive. Step 1. Create Disk Array. Refer to the instructions in section 3.4.1. Step 2. Create Logical Drive. Refer to the
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    Warning! When you initialize a logical drive, all the data on the logical drive is lost. Backup any important data before you initialize a logical drive. 3.4.1 Create Disk Array You can also use the Wizard to create a disk array with logical drives and spare drives at the same time. To create a disk
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    ShareCenter Pro User Manual function on this disk array; otherwise, clear this option to disable. 4. In the Select Physical Drives diagram, click the drives to add them to your
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    , and underline). − Set the LDType as NAS or SAN/DAS. − Select a RAID Level from the dropdown menu, depending on the number of physical drives in the disk array. Support RAID type with drive number − In the Capacity field, accept the default maximum capacity or enter a lesser capacity (size
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    ShareCenter Pro User Manual Disk Array Problems: Disk array Problems typically result from a physical drive failure. The most common Problem is a degraded disk array. The RAID controller can rebuild a degraded disk array. A more serious, but far less common Problem is an Incomplete Array. An
  • D-Link DNS-1550-04 | Product Manual - Page 43
    3.4.2 Disk Array Management 1. Click Storage tab > Disk Array. The list of disk arrays appears. 2. Move your mouse over the disk array you want to display the options of the disk array, including: − View - Select to view disk array status in the Information tab:  Disk Array ID - DA0, DA1, DA2, etc.
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    ShareCenter Pro User Manual CAUTION: IF YOU DELETE A DISK ARRAY, YOU ALSO DELETE LOGICAL DRIVES THAT BELONG TO IT, ALONG WITH THE DATA IN THOSE LOGICAL DRIVES. BACK UP
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    the integrity of the logical drive and to determine whether corrective action is needed. Choose an option:  All - All errors. The default choice.  Read Check - Read errors for this logical drive.  Write Check - Write errors for this logical drive.  Inconsistent Block - Inconsistent blocks
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    ShareCenter Pro User Manual CAUTION: IF YOU DELETE A LOGICAL DRIVE, YOU ALSO DELETE ALL THE logical drives you want to run. 4. Check the options you want: − Auto Fix - Attempts to repair the Problem when it finds an error − Pause on Error - The Process stops when it finds a non-repairable error 5.
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    a critical logical drive. A more serious but far less common Problem is an Incomplete Array. An incomplete disk array results from a drives in the ShareCenter® Pro DNS-1550-04 enclosure. However, when you replace the failed disk drive, the ShareCenter® Pro DNS-1550-04 will automatically rebuild
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    ShareCenter Pro User Manual − Status - Green, yellow or red icon. − Capacity - Data capacity of the spare drive. − Physical Drive ID − Revertible − Type − Dedicated to Array 3. When done, click the Confirm button. 48
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    Tab The AdminTool tab enables you to manage the Subsystem NAS system or virtual enclosure, monitor events, manage background activities, perform firmware updates, restore factory default settings, and save a NAS configuration report. 3.5.1 System settings and clearing statistics The list of
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    ShareCenter Pro User Manual To change the Subsystem settings; 1. Click AdminTool tab > Subsystem the Shutdown button to stop I/Os and shuts down the subsystem. After subsystem shutdown, you must manually switch off the power at both power supplies. − Click the Restart button to stop I/Os, shuts
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    To start a service on the ShareCenter® Pro DNS-1550-04: 1. Click the AdminTool tab > Service. The list of services displays. 2. Move your mouse over the service you want and click the Start button. 3. Click the Confirm button. 3.5.3 Runtime and NVRAM event logs Runtime events are the 1023 most
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    ShareCenter Pro User Manual at this time.  Warning - User can decide whether or not action is required.  the event. The device also Provides NVRAM event logs. NVRAM events are the most important events over NAS startups. To view NVRAM events: 1. Click the AdminTool tab > Events. 2. Click the NVRAM
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    − Index - A number assigned to this specific event. Highest number is most recent. − Device - Identifies the device involved − Event ID - Identifies the action that occurred − Severity - Displays the Severity Level: Info, Minor, Major, Warning, Critical, or Fatal.  Fatal - Non-Recoverable error or
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    ShareCenter Pro User Manual 3.5.4 Background activity, settings and schedules Each background activity has its drives. Media Patrol does not check un-configured drives.  Media Patrol checks are enabled by default on all disk arrays and spare drives. You can disable Media Patrol in the disk array and
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    of adequate capacity and the Auto Rebuild function is DISABLED, you must replace the failed drive with an un-configured physical drive, then perform a Manual Rebuild. See below. IMPORTANT: IF YOUR REPLACEMENT DISK DRIVE WAS FORMERLY PART OF A DIFFERENT DISK ARRAY OR LOGICAL DRIVE, YOU MUST CLEAR THE
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    ShareCenter Pro User Manual − Migration:  The term "Migration" means either or both of the examine your current disk array to determine whether:  The physical drives in your array can support the target RAID level  There is sufficient capacity to accommodate the target logical drive size
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    operation. The time required for data migration depends on the size of the disk drives.  PDM is enabled on all disk arrays by default. You can disable PDM in the disk array settings, however that action is not recommended. − Transition:  Transition is the Process of replacing a revertible
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    ShareCenter Pro User Manual look under Logical Drive Information beside the line that says you select Redundancy Check, the following settings need to be completed:  Auto Fix - Attempts to repair the Problem when it finds an error.  Pause on Error - The Process stops when it finds a non-repairable
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    − Start Time - Choose a start time. − Recurrence Pattern - Select a Recurrence Pattern as Daily, Weekly, or Monthly. − Start From - Select a start date. − End On - Select an end option. 4. When done, click the Save button. To view scheduled background activity: 1. Click AdminTool tab > Background
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    ShareCenter Pro User Manual − PDM Rate − Transition Rate − Reassigned Block Threshold − Error Block Threshold button. 3.5.5 Firmware updates Before you update the firmware, download the latest firmware image file to your PC/Mac 1. Click AdminTool tab > Firmware Update. The NAS Firmware Update window
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    3. The firmware image file appears in the in the field. 4. Click the Submit button. Performance monitor The Performance Monitor screen allows you to monitor the performance of NAS using the analyzed illustrations. Support Table: Logical Drive Physical Drive Port Bandwidth ● ● ● Cache Usage
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    ShareCenter Pro User Manual 1. Click AdminTool tab > Performance Monitor. 2. In the Physical Drive field, click the Select Physical Drives button to select the physical drive you want and select a
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    or all) to their default values for the NAS. The settings include: − CIFS Settings − FTP Settings − AFP Settings − SNMP Settings − NFS Settings − WebDAV Settings − Network Settings Caution: Use this feature only when required and only on the settings that you must reset to default in order to set
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    ShareCenter Pro User Manual 3.5.8 Import/Export a system configuration file To import the configuration file to the NAS: 1. Click AdminTool tab > then click the Open button. 4. Click the summit button 5. The NAS system will reboot To export the current configuration file: 1. Click AdminTool tab
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    done, click the Assign button. 6. Click the Submit button. 7. Check the Enable LUN Masking option to enable the LUN Mapping and Masking function of the NAS. 65
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    ShareCenter Pro User Manual 3.5.10 Power Option The Power Option screen displays the power management of the NAS. You can change the following power settings from the screen by moving the mouse over the setting item and clicking the Settings button: − Power On
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    SMTP Authentication − Username - Enter the username to log in the SMTP server. − Password - Enter the password to log in the SMTP server. To set up the e-mail account: 1. Click AdminTool the required settings. − HTTPs Redirection − I/O Policy − IP/Domain Name 3. When done, click the Save button. 67
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    ShareCenter Pro User Manual 68
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    To set up Access Protection: 1. Click AdminTool tab > Network Security. 2. Click the Access Protection button and complete the required settings. − Enable Services - Check to enable the function. − Block Policy − Protocol 3. When done, click the Save button. To set up SSL Certificate: 1. Click
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    ShareCenter Pro User Manual 3.6 NAS Tab 3.6.1 Setup Wizard The system's Wizard lets you configure your disk array(s) easily and quickly. The Wizard will guide you through the required settings step by step. You can choose to configure automatically by using One-Click Setup, or configure manually by
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    NAS tab > Wizard. 2. Click the Advance Setup button. The Advanced Configuration box displays: 3. Complete the required settings in the Network Settings window, including: − Computer Name − Obtain an IP address automatically − IP Address − Subnet Mask − Default Gateway − Primary DNS − Secondary DNS
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    ShareCenter Pro User Manual 3.6.2 User account management To add users for the NAS: 1. Click NAS tab > NAS User. 2. Click the Create User button. 3. In the Create User window, complete the required settings. − User Name − Password − Retype Password 4. When done, click the Save button. To view/edit
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    added, you have to complete the permission settings for each user/group to access the system. Follow the steps below to complete the settings: 1. Click NAS tab > File Sharing. 2. From the File Sharing list, move your mouse over the folder you want and click the Share Settings button. 3. Select the
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    ShareCenter Pro User Manual 3.6.3 Protocol Control and Setting 1. Click NAS tab > Protocol Control. 2. In the and click the Settings button to configure the advanced settings. 3.6.4 File System Management 1. Click NAS tab > File System. 2. In the File System list, move your mouse over the item
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    3.6.5 File Sharing Setting Creating ISO Folder 1. Click NAS tab > File Sharing. 2. Click the Create ISO Folder user/group. − UNIX/LINUX: Assign the IP address in the New IP Address box then click the Add button for sharing. Enter *.*.*.* if all IP addresses are allowed for sharing. When done,
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    ShareCenter Pro User Manual Creating Folder 1. Click NAS tab > File Sharing. 2. Click the Create Folder button to add a folder for sharing: a. Enter the Volume and Folder Name, and then click the Next button. b.
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    • Mac AFP Group Deny-Access Read-Only Read-Write • FTP Group Deny-Access Read-Only Read-Write Member Deny-Access Read-Only Read-Write Deny-Access Read-Only Read-Write Deny-Access Read-Only Read-Write Member Deny-Access Read-Only Read-Write Deny-Access Read-Only Read-Write Deny-Access Read-Only Read
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    ShareCenter Pro User Manual • WebDAV Group Deny-Access Read-Only Read-Write Member Assign the IP address in the New IP Address box then click the Add button for sharing. Enter *.*.*.* if all IP addresses are allowed for sharing. When done, click the Save button. 3.6.6 Backup 1. Click NAS tab >
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    • Snapshot Backup 1. Click NAS tab > Backup > Snapshot Backup tab. 2. Click the Create button and complete the required settings in the Create Snapshot window. − Volume: Select the desired setting from
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    ShareCenter Pro User Manual − Recovery: Click to restore the data volume using the Snapshot. − Export: Click to export the Snapshot to the share folder. − Settings: Click to change the settings of the backup solution. − Delete: Click to delete the backup solution. • Remote Backup 1. Click NAS tab >
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    the option button. • Local Backup enables you to change the backup services of the ShareCenter® Pro DNS-1550-04 and the USB storage device. To set the Local Backup settings: Notes:  The USB port on the front panel of the device supports Flash drive, which ONLY allows you to backup the data/file
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    ShareCenter Pro User Manual  File system: FAT32, NTFS, XFS 1. Click NAS tab > Backup > Local Backup tab. 2. Move your mouse over the USB device you want and click the Settings button. 3. Complete the required settings in the Setting window. − Select the Enable Services checkbox to enable the backup
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    NAS tab > Backup > Client Backup tab. 2. Select the One Touch Backup checkbox to enable the backup solution. 3. Click the Save button. 4. Now you can backup specified folders from your PC to the ShareCenter® Pro DNS-1550-04 by simply pressing a button on the front of the ShareCenter® Pro DNS-1550-04
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    ShareCenter Pro User Manual • Amazon S3 allows you to upload backup files to Amazon S3 server. 1. Click NAS tab > Backup > Amazon S3 tab. 2. Click the Create button and complete the required settings in the Create Amazon S3 Backup window. − Local Path − Direction: Select
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    backup solution, move you mouse over the item you want and click the option button. 3.6.7 Plug-in Management 1. Click NAS tab > Plug-in. 2. Click the Add button to add a plug-in for the NAS: a. Click the "Choose File" button to locate the plug-in file. b. Click the Install button to start installing
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    User Manual 3.6.8 iSCSI Initiator 1. Click NAS tab > iSCSI Initator. 2. Click the Create and complete the required settings in the Create Snapshot window. − IP − Port 3. When done, click the Connect button. After successful logon, you can start to use the disk volume on ShareCenter® Pro DNS-1550-04
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    ® NAVI software connects your PC to the ShareCenter® Pro DNS-1550-04, performs backups, changes the network settings, create RAID volumes, add and mounts folders, and manages file downloads from the Internet. 4.1.1 Opening the Main Window 1. To
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    ShareCenter Pro User Manual 2. When the ShareCenter® NAVI Window opens, double-click a system in the Device List. 3. When the login window appears, enter the user name and password. Click Login then Yes to login the system. The default user name is "administrator" and default password is "password".
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    4. The Main Window opens, which contains the management features of ShareCenter® NAVI. 4.1.2 Choosing a ShareCenter® NAVI Language On Windows PCs, ShareCenter® NAVI chooses the display language automatically based on your OS language setting. On Macs, you choose the display language. To choose a
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    ShareCenter Pro User Manual 4.1.3 Starting the Advanced Storage Manager This feature opens Advanced Storage Manager in your default browser. Main Window 1. Right-click the system in the Device List that you want to open in ASM. 90
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    appears in your browser. 4.1.4 Viewing ShareCenter® NAVI Information ShareCenter® NAVI is the software application that connects your PC with the ShareCenter® Pro DNS-1550-04 system. To view information about ShareCenter® NAVI on Windows: 1. Right-click the ShareCenter® NAVI icon in the application
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    ShareCenter Pro User Manual The About window appears and lists the following information: • ShareCenter® NAVI Version number • Java Virtual Machine (JVM) Version number • JVM Vendor name • ShareCenter® NAVI installation directory on your PC • ShareCenter® NAVI Plug-in directory on your PC • Names of
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    application tray icon. On Macs, you can always open ShareCenter® NAVI from the Dock icon. ShareCenter® NAVI in Windows ShareCenter® NAVI in Mac OS X Alternative Method for Windows To close ShareCenter® NAVI: 1. Right-click the ShareCenter® NAVI icon in the application tray. 2. Choose Close from
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    ShareCenter Pro User Manual If you close ShareCenter® NAVI this way, you must open it from the Start menu. 94
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    Managing Backups Caution Please do not close the ShareCenter® Pro NAVI or log out of the MS Windows or Mac to the NAS system (ShareCenter® NAVI). You can perform an immediate backup of your files from: • ShareCenter® NAVI Main Window • ShareCenter® NAVI Device List • ShareCenter® NAVI tray icon
  • D-Link DNS-1550-04 | Product Manual - Page 96
    ShareCenter Pro User Manual • The NAS or Local drive (your PC or MAC) from the first dropdown menu. • The letter designation of your PC or MAC drive under the second dropdown menu. 5. Do any of the following actions to select your backup folders: 96
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    • Check the Backup My Data box - Selects the My Documents, Favorites, and Desktop folders with all their contents. • Click the Add to Backup icon - Opens the My Documents folder. Click a folder you want to backup, and then click the Choose button. Repeat for additional folders. 97
  • D-Link DNS-1550-04 | Product Manual - Page 98
    ShareCenter Pro User Manual • Drag and drop the folders you want to backup to the Backup your data from window. 6. Click the Backup button. The backup begins immediately. Device List Before you can do a backup from the ShareCenter® NAVI Main Window, you must create a backup schedule. 1. Go to the
  • D-Link DNS-1550-04 | Product Manual - Page 99
    begins immediately. Tray Icon Before you can do a backup from the ShareCenter® NAVI tray icon, you must create a backup schedule and setup default NAS first. This feature applies to Windows PCs only. 1. Right-click the ShareCenter® NAVI icon in the application tray. 2. Choose Backup Now in the
  • D-Link DNS-1550-04 | Product Manual - Page 100
    ShareCenter Pro User Manual 4.2.2 Scheduling a Backup You can schedule backups by the hour, day, or week. To set a schedule for backing up files from your PC to the NAS system (ShareCenter® NAVI): 1. Go to the Main Window. 2. Click the SmartSYNC icon. 3. Click the Backup button. 4. Under Backup your
  • D-Link DNS-1550-04 | Product Manual - Page 101
    • Check the Backup My Data box - Selects the My Documents, Favorites, and Desktop folders with all their contents. • Click the Add to Backup icon - Opens the My Documents folder. Click a folder you want to backup, and then click the Choose button. Repeat for additional folders. 101
  • D-Link DNS-1550-04 | Product Manual - Page 102
    ShareCenter Pro User Manual • Drag and drop the folders you want to backup to the Backup your data from window. 102
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    6. Click the Schedule button. 7. Click an option button for: ․ Hour ․ Day ․ Day of the week 8. Choose the corresponding values from the dropdown menus: ․ Number of hours ․ Time of day in hours and minutes ․ Time of day and day of the week 103
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    ShareCenter Pro User Manual 9. Click the Add button. The newly created schedule appears in the Schedule List. 104
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    The backed up files will appear on the NAS in a folder named BACKUPDATA_your username. You can also click the Start , day, or week. To change the scheduled backup of files from your PC to the NAS system (ShareCenter® NAVI): 1. Go to the Main Window. 2. Click the SmartSYNC icon. (A) 3. Click the Schedule
  • D-Link DNS-1550-04 | Product Manual - Page 106
    ShareCenter Pro User Manual 4. Click the schedule you want to change. (C) 5. Click the Modify button. (D) A C D B 6. Click the folder whose contents you want to backup. 106
  • D-Link DNS-1550-04 | Product Manual - Page 107
    Click the Add to Backup your choices. icon to expand the tree and narrow 7. Click the Schedule button. 8. Click an option button for: ․ Hour ․ Day ․ Day of the week 9. Choose the corresponding values from the dropdown menus: ․ Number of hours ․ Time of day in hours and minutes ․ Time of day and
  • D-Link DNS-1550-04 | Product Manual - Page 108
    ShareCenter Pro User Manual The modified schedule appears in the Schedule List. You can also click the Start button to run a scheduled backup immediately. 4.2.5 Deleting a Scheduled Backup Deleting a scheduled backup has no effect upon any files previously backed-up to the NAS system (ShareCenter®
  • D-Link DNS-1550-04 | Product Manual - Page 109
    the confirmation box. 4.2.6 Restoring Backed-up Files You can restore all or any portion of the files in the BACKUPDATA_your username folder on the NAS system (ShareCenter® NAVI). You can choose to restore the files to: • Their original location on your PC or MAC • An alternative location on your PC
  • D-Link DNS-1550-04 | Product Manual - Page 110
    ShareCenter Pro User Manual The original file structure is maintained during backup and files you restore and where on your PC you direct the backup files. To restore your backed-up files from the NAS system to your PC: 1. Go to the Main Window. 2. Click the SmartSYNC icon. (A) 3. Click the
  • D-Link DNS-1550-04 | Product Manual - Page 111
    ․ Type the name of an existing folder in the field Provided ․ Type the name of an new folder in the field Provided ․ Click the Folder icon - Opens the My Documents folder. (F) Click a folder you want to use for a target, then click the Open button (G) 7. Click the Restore button. (H) 8. Click the
  • D-Link DNS-1550-04 | Product Manual - Page 112
    ShareCenter Pro User Manual The amount of time required depends on the size and number of files being restored. 4.2.7 Viewing the Backup Event Log Backup events report on backups,
  • D-Link DNS-1550-04 | Product Manual - Page 113
    Note For NAS system events, see "Viewing the System Event Log" on page 129. 4.2.8 Saving the Event Log This function saves a copy of the Backup Event Log as a
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    ShareCenter Pro User Manual 5. Optional. Change the file name or save to a different location. 6. Click the Save button in the Save dialog box. 114
  • D-Link DNS-1550-04 | Product Manual - Page 115
    4.2.9 Clearing the Event Log Note Before you clear the Backup Event Log, consider saving a copy for future reference. See "Saving the Event Log" on page 111. To clear the Backup Event Log: 1. Go to the Main Window. 2. Click the SmartSYNC icon. 3. Click the Event Log button. 4. Click the Clear All
  • D-Link DNS-1550-04 | Product Manual - Page 116
    ShareCenter Pro User Manual 4.2.10 Setting the Port By using port setting, the public services like a WWW server or an FTP server, and others running on your private network may become accessible from the Internet. To set the Port: 1. Go
  • D-Link DNS-1550-04 | Product Manual - Page 117
    4.3 Managing Share Folders 4.3.1 Opening a Share Folder This feature opens share folders in the file browser. From the Device List: 1. Right-click the system in the Device List whose share folders you want to open. 2. Choose the Share Folders item. All share folders open in your PC's file browser.
  • D-Link DNS-1550-04 | Product Manual - Page 118
    ShareCenter Pro User Manual 1. Click the Share Folder icon. 2. Double-click the folder in the Share Folder List that you want to open. The share folder opens in your PC's file browser. From the Tray Icon: 1. Right-click the ShareCenter® NAVI icon in the application tray. 2. Choose Share Folder in
  • D-Link DNS-1550-04 | Product Manual - Page 119
    The Share Folder List appears. 4. Double-click the individual share folder to view its contents. 119
  • D-Link DNS-1550-04 | Product Manual - Page 120
    ShareCenter Pro User Manual 4.3.3 Mounting a Share Folder /Creating a Network Drive To mount a share folder or create a network drive (Windows): 1. Go to the Main Window. 2. Click the Share Folder icon. (A) 3.
  • D-Link DNS-1550-04 | Product Manual - Page 121
    become highlighted. 5. Click the Un-Mount button. (D) A C D B 6. Click the Yes button in the confirmation box. The share folder is un-mounted or disconnected but the link remains (Windows). 121
  • D-Link DNS-1550-04 | Product Manual - Page 122
    In the list of external drives, choose the share folder that you mounted on the ShareCenter® Pro DNS-1550-04 and click the Use for Backup button. A Name and Password dialog box appears. 5. In the dialog box, enter your username and password of NAS authentication, then click the Connect button. 122
  • D-Link DNS-1550-04 | Product Manual - Page 123
    the Time Machine dialog box, click the Change Disk... button. 3. In the list of external drives, choose the share folder that you mounted on the ShareCenter® Pro DNS-1550-04 and click the Use for Backup button. A Name and Password dialog box appears. 4. In the dialog box, enter your username and
  • D-Link DNS-1550-04 | Product Manual - Page 124
    ShareCenter Pro User Manual 4.4 Making Management Settings 4.4.1 Configuring a NAS System The Setup Wizard has two modes: • One Click Setup - Loads a collection of default settings. Recommended for most users. • Advanced Setup - Enables you to make your own settings. Recommended for advanced users.
  • D-Link DNS-1550-04 | Product Manual - Page 125
    (B) 4. Choose Automatic (DHCP) or Manual network settings. (C) If you chose Manual settings, type entries for each of the following parameters in the fields Provided: (D) ․ Computer (NAS system) Name ․ IP Address ․ Subnet Mask ․ Gateway ․ Primary and Secondary DNS - optional Click the Next button to
  • D-Link DNS-1550-04 | Product Manual - Page 126
    ShareCenter Pro User Manual A C D E B 5. Choose the following values from their respective dropdown menus: ․ Timezone ․ Year ․ Month ․ Day ․ Time in Hours, Minutes, and Seconds Click the Next button to continue. 126
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    RAID Volume creation. If you chose Manual, choose the type of RAID Volume you want: ․ Maximum Capacity and performance - RAID 0, using all disk drives ․ Data Protection - RAID 5, using all disk drives Click
  • D-Link DNS-1550-04 | Product Manual - Page 128
    ShareCenter Pro User Manual 8. Review your parameters. To make changes, click the Previous button. To accept the parameters and configure your NAS system, click the OK button. 9. Click the Yes button in the confirmation box. 128
  • D-Link DNS-1550-04 | Product Manual - Page 129
    reboots. Then your RAID volume is ready. 4.4.2 Locating the ShareCenter® Pro DNS-1550-04 This feature helps you to physically locate a NAS system. To locate a ShareCenter® Pro DNS-1550-04: 1. Go to the Main Window. 2. Right-click the system in the Device List that you want to locate. 3. Choose the
  • D-Link DNS-1550-04 | Product Manual - Page 130
    a minute to boot the ShareCenter® Pro DNS-1550-04. When fully booted: • The System Status LED turns blue. • The buzzer beeps one time. 4.4.4 Choosing a Default NAS System This feature sets the default NAS system (ShareCenter® Pro DNS-1550-04) for the Main Window and ShareCenter® NAVI tray icon. The
  • D-Link DNS-1550-04 | Product Manual - Page 131
    The default NAS is highlighted in the Device List. 4.4.5 Viewing the System Event Log NAS events report functions and status of the NAS system. The Event Log displays the 20 most recent events. Events are reported by date, time, severity (information or warning) and description. To view the NAS
  • D-Link DNS-1550-04 | Product Manual - Page 132
    Log" on page 110. Warning Do not disconnect the power or shut down the ShareCenter® Pro DNS-1550-04 while the plug-in installation is running! 4. Click the Configure Plugin button. The newly added plug-in appears in the list. Its Service Status is OFF. 5. Click the plug-in to choose it. The plug-in
  • D-Link DNS-1550-04 | Product Manual - Page 133
    6. Click the Enable button. After a moment, the Service Status changes to ON. The plug-in is now installed ShareCenter® Pro DNS-1550-04. 133
  • D-Link DNS-1550-04 | Product Manual - Page 134
    ShareCenter Pro User Manual 4.4.6 Viewing a List of Plug-ins To view a list of installed plug-ins: 1. Go to the Main Window. 2. Click the NAS Management icon. 3. Click the Configuration Plug-in button. Currently installed plug-ins appear in the Configuration Plug-in list. 4.4.7 Viewing Plug-in
  • D-Link DNS-1550-04 | Product Manual - Page 135
    and Disabling Plug-ins Enabling Plug-ins You must add a plug-in to the ShareCenter® Pro DNS-1550-04 before you can use this function. To enable a plug-in: 1. Go to the Main Window. 2. Click the NAS Management icon. (A) 3. Click the Configuration Plug-in button. (B) 4. Click the Plug-in you want
  • D-Link DNS-1550-04 | Product Manual - Page 136
    ShareCenter Pro User Manual 5. Click the Enable button. (D) A C D B After a moment, the Service Status changes to ON. The plug-in is now enabled on ShareCenter® Pro DNS-1550-04. 136
  • D-Link DNS-1550-04 | Product Manual - Page 137
    a plug-in saves memory space and Processing time on the ShareCenter Pro DNS-1550-04. If you do not use a feature, consider disabling its plug-in. To disable a plug-in: 1. Go to the Main Window. 2. Click the NAS Management icon (A). 3. Click the Configuration Plug-in button (B). 4. Click the
  • D-Link DNS-1550-04 | Product Manual - Page 138
    ShareCenter Pro User Manual 4.4.9 Removing Plug-ins There are two reasons to remove a plug-in: ․ To replace the old plug-in with a new one ․ You know that you will never use the plug-in To remove a plug-in: 1. Go to the Main Window. 2. Click the NAS Management icon. (A) 3. Click the Configuration
  • D-Link DNS-1550-04 | Product Manual - Page 139
    to reboot the ShareCenter® Pro DNS-1550-04 is after a firmware upgrade or a plug-in installation. During the reboot, none of your folders will be accessible from your networked PCs. To reboot the ShareCenter® Pro DNS-1550-04: 1. Go to the Main Window. 2. Click the NAS Management icon. (A) 3. Click
  • D-Link DNS-1550-04 | Product Manual - Page 140
    ShareCenter Pro User Manual 6. The reboot runs automatically. When the ShareCenter® Pro DNS-1550-04 is fully booted: ․ The system status LED turns blue ․ The buzzer beeps one time (if the buzzer is enabled) 140
  • D-Link DNS-1550-04 | Product Manual - Page 141
    the shutdown, none of your folders will be accessible from your networked PCs. Using ShareCenter® NAVI To shut down the ShareCenter® Pro DNS-1550-04: 1. Go to the Main Window. 2. Click the NAS Management icon. (A) 3. Click the Shutdown button. (B) 4. Click the Shutdown option. (C) 5. Click the OK
  • D-Link DNS-1550-04 | Product Manual - Page 142
    ShareCenter Pro User Manual 6. The shutdown runs automatically. 142
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    Chapter 5: Troubleshooting 5.1 WebPAM PROe system event log Controller The controller parameter(s) changed by user The controller has new crash information Controller temperature is above the warning threshold
  • D-Link DNS-1550-04 | Product Manual - Page 144
    ShareCenter Pro User Manual Event Log Event log buffer is cleared in RAM Event log buffer is cleared in NVRAM Corrective Action The event log was cleared. The non-volatile RAM event log was cleared. Front End Driver Host interface link is up Host interface link is down Host interface controller
  • D-Link DNS-1550-04 | Product Manual - Page 145
    disk drive. Replace the disk drive, delete and recreate the logical drive. System resources are low. Reduce system load or restart the NAS. Initialization has been set manually or by schedule. Result of user action. Normal. Result of user action. Normal. The physical drives of the array are restored
  • D-Link DNS-1550-04 | Product Manual - Page 146
    ShareCenter Pro User Manual Media patrol is stopped Media patrol is aborted due to an replace disk drive as needed. System resources are low. Reduce system load or restart the NAS. Synchronization has been set manually or by schedule. PDM PDM is started PDM is completed PDM is paused PDM is
  • D-Link DNS-1550-04 | Product Manual - Page 147
    it was removed and reinserted by the user. Physical disk has been reset Physical disk assigned as global spare Physical disk is no longer assigned as Normal. A disk drive has been inserted into the NAS system. A disk drive has been removed from the NAS system. Disk drive has a bad sector. The drive
  • D-Link DNS-1550-04 | Product Manual - Page 148
    ShareCenter Pro User Manual no longer found A physical disk has encountered an unknown (non-ECC) media drive as needed. System resources are low. Reduce system load or restart the NAS. Migration has been set manually or by schedule. Watermarks are Progress markers left as the result of interrupted
  • D-Link DNS-1550-04 | Product Manual - Page 149
    user, restart the rebuild. The logical drive is offline. System resources are low. Reduce system load or restart the NAS. Rebuild has been set manually or by schedule. Result of successful rebuild. Normal. Redundancy Check Redundancy Check is started Redundancy Check is completed Redundancy Check
  • D-Link DNS-1550-04 | Product Manual - Page 150
    ShareCenter Pro User Manual due to internal error Redundancy Check encountered inconsistent block(s) Redundancy Check task is queued Redundancy Check task is stopped internally system load or restart the NAS. Check the logical drive's inconsistent block table. Rebuild the disk array if necessary.
  • D-Link DNS-1550-04 | Product Manual - Page 151
    is started The system is stopped A nas user has been added A nas user has been deleted A nas user password has been changed A nas group has been added A nas group has been removed The members has been changed in a NAS group Windows/CIFS file service start FTP service start NFS for Linux start Fail
  • D-Link DNS-1550-04 | Product Manual - Page 152
    ShareCenter Pro User Manual A NAS sharing folder has been removed A NAS sharing folder has been modified NFS setting has been changed CIFS setting has been changed FTP setting has been changed A NAS volume has been created A NAS the NAS. If this message appears repeatedly, contact Technical Support.
  • D-Link DNS-1550-04 | Product Manual - Page 153
    Transition is stopped Transition was switched to rebuild pause. Transition stopped because of user intervention or the logical drive was deleted. Transition changed to rebuild because the logical drive went critical. Watermark Migration has detected stale NV Watermark Migration has cleared stale
  • D-Link DNS-1550-04 | Product Manual - Page 154
    ShareCenter Pro User Manual 5.2 How to use USB Retrieval to export system information With the USB Retrieval application, you can easily export the system information to the log file. 1. Download the ShareCenter® Pro DNS-1550-04 USB Retrieval application from CD. 2. Copy "OPAS_general.zip" to your
  • D-Link DNS-1550-04 | Product Manual - Page 155
    defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part
  • D-Link DNS-1550-04 | Product Manual - Page 156
    ShareCenter Pro User Manual D-Link warrants that the software portion of the product ("Software") will substantially conform to D-Link's then the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise agreed by D-Link in writing, the replacement Software
  • D-Link DNS-1550-04 | Product Manual - Page 157
    customer must obtain a Case ID Number from D-Link Technical Support (USA 1-877-453-5465 or Canada 1-800- ID Number at https://rma.dlink.com/ (USA only) or https://rma.dlink.ca (Canada only). • Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective
  • D-Link DNS-1550-04 | Product Manual - Page 158
    ShareCenter Pro User Manual packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link's reasonable handling and return shipping charges for any product that is not
  • D-Link DNS-1550-04 | Product Manual - Page 159
    necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-Link Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty. Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY
  • D-Link DNS-1550-04 | Product Manual - Page 160
    ShareCenter Pro User Manual LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. 160
  • D-Link DNS-1550-04 | Product Manual - Page 161
    or an experienced radio/TV technician for help. For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. 161
  • D-Link DNS-1550-04 | Product Manual - Page 162
    ShareCenter Pro User Manual Chapter 7: Tech Support D-Link's website contains the latest user documentation and software updates for D-Link products. U.S. and Canadian customers can contact D-Link Technical Support through our website or by phone. Before you contact technical support, please have
  • D-Link DNS-1550-04 | Product Manual - Page 163
    Chapter 8: Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.0 June 29, 2011 163
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