DIRECTV H10 System Manual - Page 92
Directv Protection Plan
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Other Information 88 Limited Warranty DIRECTV PROTECTION PLAN DIRECTV PROTECTION PLAN Protect your DIRECTV® System with the DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System, giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV® entertainment. DIRECTV PROTECTION PLAN BENEFITS Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your entire DIRECTV System, including: 4 In home service calls when needed 4 Power surge related repairs 4 Cables, switches, and associated wiring throughout home 4 Dish antenna realignments 4 Replacement of defective equipment (if problem can not be resolved over the phone)* 4 Defective remote control replacements 4 24-hour Technical Support 4 All parts and labor for repair Note *A fee of $49 for standard receiver equipment, $249 for DIRECTV DVR or Ultimate TV equipment, or $400 for HD equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days. The plan will provide a return box for the defective equipment and even pick up the shipping costs. You'll receive replacement equipment in about 72 hours.